Jan 2022 – Jan 2023 · 1 yr

Sep 2020 – Dec 2021 · 1 yr 3 mos

• Develop and execute sales strategies and nurture leaders.

Apr 2018 – Aug 2020 · 2 yrs 4 mos

• Manage a sales team of fleet solution specialists driven towards new customer
• acquisition and business development.
• Actively monitor key performance metrics to motivate as well as identify areas
• of improvement.
• Effective pipeline management to ensure a steady flow of revenue.
• Maintain accurate sales forecast for stakeholders.
• Coach and mentor team members towards their respective individual
• development plans.
• Train new hires for the India sales team.

Oct 2016 – Feb 2018 · 1 yr 4 mos

• Work on closures for the pipeline created by the Customer Success Team.
• Identify target accounts.
• Work with the CSMs to develop and execute growth strategies on target accounts.
• Meet sales quota for existing accounts by way of expansion, upselling and/or cross-selling.
• Expansion into regions with less traction (APAC)
• Run campaigns to generate leads and opportunities.

Jan 2015 – Sep 2016 · 1 yr 8 mos

• Effectively manage customer relations ensuring maximum customer satisfaction, retention and growth
• Identify and capitalize on growth and expansion opportunities within each account.
• Identify and establish rapport with key contacts within the accounts and increase footprint.
• Plan, develop and streamline product packages to cater to the growing/changing needs of the client.
• Protect current revenue stream; Forecast and achieve steady growth in revenue.
• Expand leads and retain a feasible network of trade contacts and potential clients to meet assigned sales targets with consistency.

Oct 2013 – Jan 2015 · 1 yr 3 mos

Feb 2012 – Oct 2013 · 1 yr 8 mos · Noida, Uttar Pradesh, India

• Execute call & email campaigns around upgrades, new product launch & legal compliance
• initiatives
• Re-qualify & prospect customer leads from marketing generated lead
• Present & demonstrate compelling solutions to customers via the phone.
• Accountable to prospect customers for Adobe’s Volume licensing program and ensure commitment levels are met.
• Generate & maintain a healthy pipeline to ensure that the Inside Sales team has adequate number of qualified opportunities to work upon
• Work cross-functionally with field marketing, channel sales and inside sales in order to drive revenue for the BU.
• Drive awareness into the account base through regular email campaigns and drive attendance to live and online seminars.

Dec 2010 – Dec 2011 · 1 yr · Bangalore, India

• Developing new business. Driving early stages of the sales cycle and ensure well qualified first appointments which become valid revenue generation opportunities.
• Communicating the value of each solution offering within each target industry and diagnoses pains relevant to the solutions and to the industry.
• Local point of entry for inbound sales queries, qualify and redirect to account managers after qualification.

Mar 2008 – Oct 2010 · 2 yrs 7 mos

• Joined as Customer Service Representative in March 2008, was promoted in Nov 2009.
• JOB PROFILE: (ORACLE UNIVERSITY)
• Business Development & Relationship Management for Oracle Education, which include:
• Coordinating with Marketing and Sales teams
• Providing dedicated customer service for clients in North America.
• Lead generation for the products of new acquisitions like Sun Microsystems and all e-Learning products.
• Qualifying Oracle prospects and produce quality leads for the Oracle sales force.
• Revenue generation in the form of selling training solutions for Oracle technology and application products including acquisitions.
• Relationship building with high profile clients including IBM, Deloitte, Accenture, etc.
• Follow-up and co-ordinate with operations, class producers, analysts, scheduling, delivery, tax, collections and other departments to ensure superior customer service.
• Consultative approach to selling the training solutions
• Additional responsibilities:
• Conducting first round of interviews for prospective recruits for the team as and when required
• Developing tools for testing the knowledge and abilities of prospective recruits as well as new hires.
• Training and Mentoring new hires
• Managing Avaya Queue, break schedules for the team and incoming fax queue.

Jun 2007 – Feb 2008 · 8 mos

• Microsoft Office, (Outlook being the speciality), all suites and all versions upto 2003 (except volume licensing editions) and Outlook Express 6.0.