Payal Goswami

Operations Associate

Delhi, India2 yrs 6 mos experience

Most Likely To Switch

Key Highlights

Expert in market research and data analysis.
Proven track record in client engagement and logistics.
Strong analytical mindset for strategic decision-making.

Stackforce AI infers this person is a Logistics and Consulting professional with strong analytical and client engagement skills.

Contact

Skills

Core Skills

Pricing StrategyClient EngagementAnalytical SkillsOperational PlanningMarket Research

Other Skills

Logistics ManagementStakeholder ManagementBusiness AnalysisStrategic CommunicationsQualitative ResearchQuantitative ResearchCustomer Relationship Management (CRM)Business Process ImprovementMarketing Strategy

About

🔹 About Me Resourceful. Insightful. Client-focused. I bring a sharp analytical mindset and structured problem-solving approach to every challenge I take on. 💼 What I Do 📊 Market Research & Analysis: Transforming data into meaningful business insights that guide decision-making 🧠 Strategic Support: Skilled in using consulting frameworks to evaluate challenges and craft impactful solutions 🤝 Cross-Functional Collaboration: Experienced in working across teams to align on goals and drive execution 🗣️ Client Engagement: Confident communicator with a consultative style and clarity in conversations 🎓 My Background MBA in Finance with hands-on exposure to business strategy, operations, and customer insight projects Track record of success in research-driven environments and strategic consulting support roles 🚀 What Drives Me A passion for solving real-world business problems Bringing structure to ambiguity and clarity to decision-making Working in dynamic, client-facing roles where I can make an impact

Experience

2 yrs 6 mos

Total Experience

10 mos

Average Tenure

11 mos

Current Experience

Transworld

Pricing - Senior Executive

Jun 2025 – Present · 11 mos · Delhi, India · On-site

Managing end-to-end quotation strategy for air and surface shipments, ensuring competitive pricing and effective margin optimization.
Oversee complete shipment lifecycle from booking to final delivery, maintaining operational accuracy and service excellence.
Act as primary point of contact for high-value clients, delivering tailored logistics solutions and managing critical stakeholder relationships.
Handle specialized logistics for prominent art fair events and major sports events across India, managing time-sensitive and high-value consignments with precision and compliance.

Pricing StrategyLogistics ManagementClient Engagement

Grant thornton bharat llp

2 roles

Business Consulting - Management Trainee

Apr 2025 – May 2025 · 1 mo

Business Consulting - Summer Trainee

May 2024 – Jul 2024 · 2 mos

Gathering and analyzing data for consulting projects, specifically in the oil & petroleum industry, serving international clients.
Assisting in preparing client prospectuses, initial presentations, and supporting materials for project proposals and business development.
Conducting research to extract insights and trends to support informed client decision-making.
Collaborating with consulting teams to ensure accurate, structured, and timely deliverables for client engagements.

Analytical SkillsBusiness Analysis

Girnarsoft

Operations - Executive

Sep 2022 – Jan 2023 · 4 mos · Gurugram, Haryana, India · On-site

Advised clients on operational processes, providing clear guidance to ensure smooth service delivery.
Acted as the primary point of contact for client queries, addressing issues efficiently and maintaining high satisfaction.
Coordinated with internal teams to ensure timely execution of tasks and seamless workflow.
Maintained operational records and tracked processes to support daily business activities.

Operational PlanningStrategic Communications

Creative brave

Marketing Research - Analyst

Mar 2021 – Jun 2022 · 1 yr 3 mos · Delhi, India

Advised clients on sales and marketing strategies using in-depth market research and data analysis.
Supported clients in enhancing customer engagement, retention, and overall business performance.
Managed end-to-end client projects, coordinating research, insights, and implementation for effective outcomes.
Combined analytics, operations, and marketing expertise to deliver actionable, data-driven recommendations for client growth.

Market ResearchAnalytical Skills