Nov 2022 – Jul 2023 · 8 mos · Melbourne, Victoria, Australia · Hybrid

• As a dedicated professional with expertise in Enterprise Cloud Services, I have been instrumental in helping businesses accelerate their IT modernization journey.
• Collaborating with partners and Solutions Architects to deliver customized solutions and implement best practices.
• Full sales cycle management of 65 accounts (90% hunting/10% retention)
• Attainment : FY23H1 - 433%

Jan 2022 – Nov 2022 · 10 mos · Melbourne, Victoria, Australia

• The role is centered around helping enterprise support teams transform their business unit from a cost to a profit center through improving customer/employee experience with Zendesk's software.
• In this role- I have developed strong prospecting, ABM, relationship-building, and negotiation skills to close transactional and larger, strategic deals.

Jan 2021 – Jan 2022 · 1 yr · Melbourne, Victoria, Australia

• As a CX and EX consultant, I work with businesses to identify potential gaps and accelerate their priorities. By diving deep into their current state, understanding their challenges, and determining their future goals, I demonstrate how Zendesk can help them get there.
• Awarded the top-performing CX Consultant across APAC which annual attainment of 163%

Nov 2021 – Present · 4 yrs 6 mos · Melbourne Chapter

• Part of a robust network of sales professionals worldwide, enabling connections across various technology players, and key decision-makers.

Sep 2019 – Jan 2021 · 1 yr 4 mos · Melbourne, Australia

• I have experience in researching industries based on market trends and building strong relationships with stakeholders through complex cadences. I successfully managed the sales cycle for the lower mid-market segment (under 100 employees). I worked closely with tech consultants to drive pre-sales activities and negotiated close with assistance from AEs. My responsibilities expanded to include researching best sales practices, creating content for email campaigns, and optimizing handover processes to AEs.
• I am proud to say that I consistently achieved targets, exceeding them in Q4 2019 and Q3 2020. My passion for sales and dedication to the success of my team have helped me to develop a strong reputation within the industry.

Apr 2014 – May 2016 · 2 yrs 1 mo · Bangalore

• As a sales professional, I have successfully researched and targeted new corporate clients - many of whom were C-suite executives - through a combination of cold calling and relationship-building efforts. By coordinating with internal and external stakeholders, including vendors, operations teams, and executive clients, I have converted potential opportunities into tangible business deals.
• In addition to my client-facing responsibilities, I have overseen the innovation and improvement of our company's product offerings, ensuring that we stay ahead of the curve in our industry. I have also managed trade shows and other social forums, building brand equity and educating clients on our latest offerings.
• My work has not only helped to increase our company's bottom line by 8%, but has also allowed us to streamline our payment processes and maintain a positive cash flow. Through careful analysis of pricing and profitability, I have successfully achieved our set KPIs.

May 2010 – Aug 2011 · 1 yr 3 mos · Abu Dhabi

• As a financial analyst, I've had the opportunity to analyze client businesses and determine their feasibility for credit facilities. My work has also involved researching specific industries, companies, and related trends to prepare thorough credit reports. I'm proud to have assisted in the preparation of monthly statements for our existing loan portfolio and taken responsibility for renewing existing facilities and testing loan covenants. My role has also involved coordinating with other support groups within the organization. It's been fulfilling to contribute to the success of our clients and the company as a whole.

Jul 2009 – Sep 2009 · 2 mos · Abu Dhabi