Hemanth Kumar

Operations Associate

Bengaluru, Karnataka, India13 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in resource allocation and management.
Strong interpersonal skills with stakeholders.
Passionate about aligning talent with business needs.

Stackforce AI infers this person is a Resource Management Specialist in the HR and Consulting industry.

Contact

Skills

Core Skills

Resource ManagementStakeholder ManagementVendor ManagementTalent ManagementResource AllocationCustomer Support

Other Skills

Interpersonal SkillsWorkforce ManagementHuman ResourcesData AnalysisPerformance ManagementRecruitingCRMOutsourcingScreeningBPOCustomer SatisfactionExecutive SearchCustomer Relationship Management (CRM)Call CenterOffshoring

About

Resource Analyst responsible for managing the allocation of resources for all and upcoming projects. Ensure project resourcing is managed in order to assume timely delivery. Specialize in communicating to appropriate project manager any resourcing issues that may impact deadlines. The biggest challenge which I see in Talent Management and in the same time my biggest passion is to support business with real match between business challenges and human potential to gain benefit both for the organization and for employee

Experience

13 yrs 8 mos

Total Experience

3 yrs 5 mos

Average Tenure

7 yrs 3 mos

Current Experience

Sap

Sr Analyst

Mar 2019 – Present · 7 yrs 3 mos · Bangalore

> Responsible for end-to-end internal staffing for allotted LoB which includes planning, identifying, and allocating resources for projects.
> Regular interaction with delivery managers to understand resource requirement.
> Will have to interact with resources/employees for explaining projects and setting/managing on role, technology, and domain.
> Manage day to day GRM transactions, billability, and utilization reporting.
> Maintain consultant scheduling data. Work with Delivery Managers and their Project Managers to capture project release information.
> Work with Consultants to maintain their up-to-date profiles.
> Responsible for providing regular Resource Management reports.

Interpersonal SkillsStakeholder ManagementResource Management

Oracle india pvt. ltd

Resource Analyst

Feb 2016 – Mar 2019 · 3 yrs 1 mo · Bangalore

Responsible for presenting available internal and sometimes external resources (offshore, near shore, and contractors) to fit project demand and budget.
Partners with Consulting management to maximize revenue opportunities, achieve the highest utilization, and increase customer satisfaction. Responsible for the collection, management, and communication of detailed resource specifications for assigned practice. Partner with management to identify resources to present for open specifications. Escalate urgent requests on priority staffing calls. Submit Consulting Loan Agreements for new assignments and extensions. Confirm assignment end dates. Partner with managers to understand assigned consultants skill levels and experience. Actively monitor the selection/acceptance process for assigned resources. Update system with resource selection decision and supporting reason. Maintain data integrity. Contribute to overall practice reports and support ad hoc resourcing reporting.

Interpersonal SkillsVendor ManagementResource Management

Tech mahindra

Talent Management Analyst

Jan 2014 – Jan 2016 · 2 yrs · Tamil Nadu, India

Resource allocation of employees to new assignments/projects, involving the submission of applications and follow up, communicating regularly with employees and other Resource Managers.
Bench Management.
Arrangement of interviews and provision of feedback to candidates.
Working with our specialist recruitment partners to source both permanent and contract resources.
Provision of timely and accurate information, including regular reports.
Working with Service Line Leads to review high and low utilization resources to better deploy resources to create a more balanced utilization on an individual basis.
Monitoring staff availability and pre-planning next engagement options, aligning staff interest and skills development where possible.
Working with Performance Managers to understand areas of interest for resources and assist with meeting resources’ overall career development needs and training requirements.

Interpersonal SkillsVendor ManagementTalent ManagementResource Allocation

Amazon

Customer Support

Aug 2010 – Dec 2011 · 1 yr 4 mos

Started my carrier as a associate for Amazon UK. Undergone technical training for Kindle queries. Initially member of Amazon UK chat pilot team and was a team leader with 6 members in my team.

Customer Support

Savera industries

Internship (Accounts dept)

Feb 2010 – Mar 2010 · 1 mo

Was working under the head of accounts department. Attended and trained for Annual General Meeting, Board of directors meeting. Drafted the agenda and minutes of those meeting.