Jul 2025 – Nov 2025 · 4 mos · Remote

• Develop and curate high-quality prompt-response and rubric datasets to enhance AI training processes.
• Evaluate and refine AI outputs, providing detailed feedback to improve performance based on specific metrics.
• Collaborate with a dynamic global team of remote professionals, adapting to evolving project guidelines.

Nov 2024 – Jul 2025 · 8 mos · Spring, Texas, United States

• Manager of an 8-member sales team selling into the largest acquisition accounts across the United States.
• Achieved highest attainment YTD on sales floor
• Delivered 100% to Net New Logo goal, demonstrating success in acquiring new enterprise clients
• Generated 85% Channel Revenue YTD, highlighting strong partnership and channel management capabilities
• Maintained top tier “A” pipeline hygiene score across entire tenure, contributing to accurate forecasts and faster close rates
• Completed People Leader Development Accelerator (II), enhancing leadership and team development skills
• Served as an interview panel participant for upcoming college new hire classes and Business Development to Digital Sales role panels
• Led the DePelchin Children’s Center Holiday Project for the segment, showcasing leadership and community engagement

Mar 2023 – Nov 2024 · 1 yr 8 mos · Spring, Texas, United States

• Manager and site lead of a 22-member sales team supporting commercial, state, local, education and healthcare accounts across the United States. Focused on individual performance management while fostering business talent and complex sales cycle growth within the organization. Additionally led a BDR team, driving improvements in pipeline progression from initial outreach to booked meetings, while supporting team members in their development toward future DSR roles.
• Achieved 102.3% attainment the first 7 months in role against $85M quota
• Generated 92% Channel Revenue, emphasizing effective collaboration with channel partners
• Recognized as an HPE Voice of the Workforce High Performing Leader
• Maintained top tier “A” pipeline hygiene score across entire tenure, contributing to accurate forecasts and faster close rates
• Completed HPE People Leader Development Essentials, strengthening leadership and management capabilities
• Interview panel participant for upcoming College New Hire classes and BDR to DSR role panels
• Promoted five team members within first year by driving tailored coaching and performance plans
• Empowered team members through clear delegation, guidance, and performance-driven coaching to achieve key goals
• Advised executive leadership and peers on weekly forecasts and key organizational, technical, and strategic matters of importance
• Fostered a working environment that is conducive to individual growth, high performance, and is challenging and rewarding
• Coordinated DePelchin Children's Center Holiday Project for the segment, demonstrating community involvement and leadership

Nov 2018 – Feb 2023 · 4 yrs 3 mos · Round Rock, Texas · Hybrid

• Role-to-date revenue of $1.7B. Drove a team of 11 Client Technical Specialists and 22 Account Executives who built and sold solutions supporting the entire Western United States’ Go To Market and Medium Business regions. Retired quota by optimizing solutions for Precision Workstations, Rugged systems, Large Format Displays, Wyse Thin Clients, and peripherals, with specialties in CAD, GIS and Esri.
• Achieved an average quarterly quota of $138M+ with a role-to-date revenue of $1.7B
• Maintained an average attainment of 121%, with an average quarterly growth of 12-15%
• Recognized as a FY21 President’s Club recipient for outstanding sales performance
• Achieved FY19, FY20, FY21, and FY22 Tell Dell Score eNPS of greater than +35, exceeding the benchmark for High Performing Leaders
• Recognized as a Dell FY19, FY20, FY21, and FY22 Tell Dell Rock Star for exceptional leadership contributions
• Awarded Sales Manager of the Quarter for May - July ’19 and August - October ’20, recognizing outstanding leadership and performance
• Promoted eight Client Technical Specialists within the first year by driving tailored coaching and performance plans
• Served as FY21, FY22 Culture Lead, contributing to a positive and productive work environment
• Contributed to the FY21 CSG Diversity & Inclusion Project, promoting an inclusive workspace
• Participated in the Global Sales Mentor Mentee Experience as a mentor, supporting professional development
• Led the FY20 Field Development Program, driving talent growth and skill enhancement
• Served as FY19 and FY20 Marketing Lead (now High Velocity Sales), contributing to go-to-market strategies
• Managed University Intern Program Implementation during Summer ‘19, ’20, ’21, and ’22
• Co-Organizer for Tell Dell Results and Implementation, facilitating successful sales initiatives
• Served as Org Lead for Volunteerism initiatives, including Dell Giving, Cherokee Home for Children, and The Backpack Coalition

Feb 2017 – Jan 2018 · 11 mos · Round Rock, Texas

• Led 5 of 7 teams, accountable for training new hires and supporting underperforming reps to exceed Go To Market initiatives in the state, local government, education and healthcare verticals. Implemented quarterly revenue forecasting reviews for each representative, helped navigate complex sales cycles, and served as the organizational lead for interview preparation, all to enhance sales team effectiveness and accuracy.

Feb 2014 – Jan 2017 · 2 yrs 11 mos · Round Rock, Texas

• Accountable for the retention of high-spending cities, municipalities, K-12, higher education, and healthcare accounts. Identified, evaluated, and sold end-to-end solutions, ensuring client satisfaction and revenue growth.
• Awarded Q4FY15, Q1FY16, Q2FY16, and Q4FY16 Team Player for exceptional team collaboration and contribution
• Managed 81 accounts across Kansas, Missouri, and Nebraska territories
• Retired the highest Enterprise data center quota in the territory quarter-over-quarter
• Achieved highest conversion rate of Hewlett Packard accounts, demonstrating competitive displacement and strategic acquisition
• Increased revenue growth from -31% to +2% within the first 9 months in the territory, with solutions attainment of 136%
• Developed and implemented a program to train and ramp new hires in the SLED Public organization, improving onboarding efficiency
• Served as E-Online Commerce, State Contracts, Marketing, and Proposals subject matter expert, providing critical support and guidance

May 2013 – Jan 2014 · 8 mos · Round Rock, Texas

• Accountable for the training and onboarding of 50 new hires, focusing on their achievement of strategic and operational objectives. Delivered feedback to ensure effective handling of issues, maximizing customer satisfaction, while consistently exceeding assigned quotas.
• Received Q2FY14 North America Public Silver Award and Q2FY14 PTG Most Valuable Player Award for outstanding performance
• Awarded FY14 Public SLED Caring Leader Award for exceptional team support and mentorship
• Decreased YOY decline from -30% to +6% during the first quarter as the sole Sales Coach, ending Q4FY14 with +6% growth
• Achieved 100.34% attainment for fiscal year, with 85% of the floor external to Dell, highlighting success in developing new talent
• Conducted self-created, formal training for new hires, enhancing skill development and readiness
• Supplied weekly pipeline reports to the Technical Sales Management team to increase Enterprise data center pipeline
• Created and ran several successful revenue-generating contests
• Delivered weekly business reviews to VPs and executives, providing visibility into pipeline health, attainment, and strategic priorities

Feb 2010 – Apr 2013 · 3 yrs 2 mos · Round Rock, Texas

• Acquired and retained mid-to-reacquisition cities, municipalities, K-12 education, and healthcare accounts. Utilized business analytics to identify, evaluate, and sell end-to-end solutions, ensuring customer success and driving revenue.
• Received Q1FY12 North America Public Group Bronze Award and Team Player Awards for Q1FY13, Q2FY13, and Q3FY13
• Recognized as a Three-time Customer Raving Fan Award recipient for outstanding customer service and relationship development
• Held the largest quota, nationally
• Achieved promotion within first 10 months, indicating rapid career progression and high performance
• Maintained 95% accuracy with revenue forecasts, showcasing strong analytical skills and reliability in finance projections
• Executed a weekly dash of the team’s daily individual numbers, relayed to the team and overall management team
• Compiled and verified manual revenue reports to Finance to help the team attain quotas, ensuring accurate financial reporting
• Created successful Finance-approved marketing promotions that resulted in increased run-rate revenue

Oct 2008 – Jan 2010 · 1 yr 3 mos · Austin, Texas Metropolitan Area

• Identified a need for D&B self-analytical portfolio products. Achieved variable revenue goals by closing portfolio product sales on credit information. Probed for and identified sales lead opportunities with customers interested in B2B transactions. Remained knowledgeable about customers' business practices; understood the relationship between D&B products and services; and correctly assessed the needs of customers in order to transition the proper service/sales.
• Awarded Rookie of the Year in January 2009
• Awarded National Rep of the Year for 2008-2009
• Maintained designated talk time, revenue per call, and calls per hour according to guidelines
• Exceeded goals all months in both B2B lead and small business self-awareness sales

Jun 2006 – Jul 2008 · 2 yrs 1 mo · Austin, Texas Metropolitan Area

• Formerly Countrywide Home Loans, Inc.
• Ensured loans were approved through underwriting, closed in accordance with contract and in compliance with policies and the appropriate regulatory agencies. Met the daily goals of the branch with respect to turn-time ratios, file delivery, file deficiencies and loan quality. Reviewed both credit and appraisal files, along with the approvals of complex loans using management skills. Ensured all daily, weekly, and monthly goals were achieved. Attended weekly meetings and conference calls with upper management. Incorporated policy and compliance changes into each loan within my pipeline.
• Awarded Top Account Manager from January 2007 to June 2008 with National, regional and state recognition for sales.
• National Top Three in "One Call To One Close" mortgage loan ratios. Whether through inbound call or online inquiry, remained top three in the Nation for highest call-to-loan close ratio with net new customer business.