Jun 2024 – Sep 2025 · 1 yr 3 mos

• PixelPav - Previously registered as ScaleCreative
• Managed client relationships for global Fortune 500 companies, ensuring high satisfaction and retention.
• Led cross-functional teams of 25+ designers, video editors, and coders, driving seamless project execution.
• Oversaw end-to-end project implementation, from brief to delivery, with strong focus on quality control.
• Directed project invoicing and financial tracking, driving revenue through upselling and service expansion.
• Delivered strategic solutions aligned with client goals, consistently exceeding expectations and driving growth.
• Fostered strong internal and external communication to ensure timely, high-quality deliverables.

Nov 2022 – Jun 2024 · 1 yr 7 mos

• Later Changed to PixelPav Digital PVT LTD
• Managed client relationships for global Fortune 500 companies, ensuring high satisfaction and retention.
• Led cross-functional teams of 25+ designers, video editors, and coders, driving seamless project execution.
• Oversaw end-to-end project implementation, from brief to delivery, with strong focus on quality control.
• Directed project invoicing and financial tracking, driving revenue through upselling and service expansion.
• Delivered strategic solutions aligned with client goals, consistently exceeding expectations and driving growth.
• Fostered strong internal and external communication to ensure timely, high-quality deliverables.

Jul 2021 – Oct 2022 · 1 yr 3 mos

• Previously Named NineThirtyFour Marketing
• Led key accounts in automotive, hospitality, and service sectors, driving brand growth.
• Managed the development of high-performance websites and apps, optimizing for UX/UI and seamless functionality.
• Directed paid ad campaigns on META and Google, delivering exceptional ROI through strategic targeting and optimization.
• Orchestrated social media and influencer marketing campaigns, boosting brand presence and engagement.
• Supervised on-page and off-page SEO initiatives to enhance search rankings and digital visibility.
• Oversaw client relationships for continuous growth and upselling.

Apr 2021 – Nov 2021 · 7 mos · Delhi, India

• Managed the end-to-end onboarding process for brands looking to advertise on Instagram and websites, ensuring smooth integration and client satisfaction.
• Developed and executed targeted outreach strategies to acquire new brands, driving business growth and expanding the client base.
• Collaborated with internal teams to tailor advertising solutions, aligning brand goals with effective social media and web marketing strategies.

Feb 2021 – Apr 2021 · 2 mos · Delhi, India

Jul 2020 – Feb 2021 · 7 mos · Noida, Uttar Pradesh, India

• Managed customer relations and sales for a London-based bakery, overseeing outsourced sales and customer service operations in India.
• Reached out to leads, successfully closed orders, and ensured timely processing, production, and delivery of bakery products.
• Coordinated closely with production teams to manage inventory, ensuring stock levels met demand and minimizing waste.
• Monitored order timelines, ensuring prompt delivery and maintaining a high level of customer satisfaction.

Mar 2019 – Jul 2019 · 4 mos · Delhi, India

• Proactively reached out to high-potential leads via cold calling, emailing, and meetings.
• Managed the full sales cycle, consistently meeting targets and expanding the client base.
• Developed tailored wealth management solutions, building long-term client relationships.
• Promoted services and drove revenue growth through on-the-ground sales efforts.
• Maintained accurate client records and managed the sales pipeline for timely follow-ups.

Apr 2018 – Nov 2018 · 7 mos · Noida, Uttar Pradesh, India

• Audited audio recordings for compliance with company protocols and quality standards.
• Evaluated customer interactions, ensuring proper rebuttals and responses.
• Flagged non-compliance issues and provided feedback for improvement.
• Maintained quality assessment records to support continuous improvement.
• Collaborated with teams to address quality gaps and enhance customer service.