Alana Rubin

CEO

Chicago, Illinois, United States11 yrs 1 mo experience

Key Highlights

Over 10 years of experience in program and operations leadership.
Successfully established executive engagement functions at multiple companies.
Proven track record of driving multimillion-dollar pipelines.

Stackforce AI infers this person is a SaaS Executive Engagement and Program Operations expert with a strong focus on strategic execution.

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Skills

Core Skills

Executive EngagementProgram StrategyProgram ManagementBusiness OperationsCustomer Experience

Other Skills

Event ManagementStrategic PlanningStakeholder AlignmentCustomer EngagementProcess ImprovementSalesforceAirtableMarketoC-suite BriefingsDigital TransformationStrategic InnovationSales AlignmentEnterprise Software ImplementationStakeholder TrainingChange Management

About

Program and operations leader with 10+ years of experience turning strategy into execution across customer engagement, executive programs, and global marketing operations. I’m skilled at building new functions from the ground up: defining frameworks, streamlining workflows, and creating alignment across leadership, sales, and marketing to drive clarity and impact. At companies like ServiceNow, Wiz, Salesforce, and IBM, I’ve led high-stakes initiatives ranging from global executive engagement programs that influenced multimillion-dollar pipelines to company-wide process transformations that improved collaboration and decision-making. My approach blends strategic thinking with operational excellence, ensuring that vision translates into measurable business results. Core strengths: Program Strategy | Business Operations | Executive Engagement | Process Optimization | Cross-Functional Collaboration | Stakeholder Alignment | Operational Excellence

Experience

11 yrs 1 mo

Total Experience

2 yrs 4 mos

Average Tenure

1 mo

Current Experience

Google

Executive Engagement, Global Partner Office, Google Cloud

Mar 2026 – Present · 1 mo · Chicago, IL

Servicenow

Director, Executive Engagements & Events, Office of the President, Global Customer Operations

Jan 2024 – Jan 2025 · 1 yr · Chicago, IL

Established the Executive Engagement & Events function for the President of Global Customer Operations. Designed the strategy and operational standards to align top-tier customer interactions with commercial priorities.
Structured the President’s global engagement portfolio, including executive visits, customer forums, and industry appearances (e.g., F1 Las Vegas, Tribeca Film Festival).
Partnered with marketing, brand, and sales to deliver consistent, high-impact programs that translated executive vision into measurable business outcomes.

Executive EngagementEvent ManagementStrategic PlanningStakeholder AlignmentProgram Strategy

Wiz

Executive Engagement

May 2022 – Sep 2024 · 2 yrs 4 mos

Founded and scaled the Global Executive Engagement program from the ground up, delivering 800+ engagements to drive customer trust and pipeline velocity.
Built the operational backbone behind the program, including systems, processes, and metrics in Airtable, Salesforce, and Marketo, to ensure consistency, transparency, and ROI, achieving a XX% lift in win rates and driving an average of $XXXK in pipeline growth within 90 days of each event.
Designed a global engagement model including CxO roundtables and high-touch hospitality (e.g., The Masters, Michelin-star dining).
Collaborated with sales and product leadership to align executive storytelling with revenue targets across APAC, EMEA, and the US.

Customer EngagementProcess ImprovementSalesforceAirtableMarketoExecutive Engagement+1

Salesforce

2 roles

Senior Manager - Executive Engagement | New York Salesforce Innovation Center

Promoted

Aug 2020 – May 2022 · 1 yr 9 mos

Key leader within the New York Innovation Center, designing tailored briefings for C-suite executives to accelerate digital transformation deals.
Designed and delivered 200+ CxO briefings, directly influencing $XXM in pipeline and $XM in ACV (2021).
Helped scale the NY center operations from early stages to a high-performing team, introducing workflows that improved delivery consistency.
Partnered with account teams to turn strategic innovation conversations into tangible commercial opportunities.

C-suite BriefingsDigital TransformationStrategic InnovationSales AlignmentExecutive EngagementProgram Management

Manager, Strategy | New York Salesforce Innovation Center

Jan 2019 – Aug 2020 · 1 yr 7 mos

Box

Implementation Consultant

Jan 2018 – Jan 2019 · 1 yr · New York, NY

Managed enterprise software implementations for 40+ medium-to-large scale customers, ensuring long-term platform adoption.
Led end-to-end delivery including configuration, stakeholder training, and change management.
Acted as a strategic advisor to IT and business leaders, translating business objectives into successful technical deployment plans.

Enterprise Software ImplementationStakeholder TrainingChange ManagementBusiness OperationsCustomer Experience

Ibm

3 roles

Managing Consultant

Promoted

Jan 2017 – Jan 2018 · 1 yr

Member of a specialized cross-functional team (Strategic Deal Squad) deployed to accelerate complex enterprise pursuits valued at $10M+.
Contributed to $500M in new business through bid strategy, program management, and solution design.
Operationalized sales methodologies across North America, training 300+ employees and enabling $3.5B in qualified pipeline.
Managed end-to-end deal lifecycles, from proposal development to post-close onboarding for large-scale IT transformations.

Bid StrategyProgram ManagementSolution DesignBusiness Operations