Feb 2025 – Mar 2026 · 1 yr 1 mo · Aarhus, Central Denmark Region, Denmark · On-site

• Scaling Cadence: The Open-Source Workflow Engine for Tomorrow - https://cadenceworkflow.io/

Sep 2021 – Feb 2025 · 3 yrs 5 mos · Bengaluru, Karnataka, India · On-site

• Scaled the infrastructure and client application to facilitate consumer lending via Google Pay app. Led integrations with BFSI partners and increased user engagement through multiple initiatives.
• Founding member of Android for India (codename Namaste) team.

Jun 2021 – Sep 2021 · 3 mos · Dubai, United Arab Emirates · Hybrid

• Led the org that revamped and scaled SoCoCo - the online workplace for distributed teams.

Feb 2017 – Jun 2021 · 4 yrs 4 mos · South Delhi, Delhi, India · On-site

• Co-founded India's leading FinTech in the space of BFSI Customer Experience Platform - Goals101, currently engaged with the two of the largest payment processing networks (VISA & MasterCard), top 4 retail banks in Malaysia, and the top 10 in India to make banking experience more personalized, automated and delightful.
• Responsible for design, development, and delivery of the infinite-scale enterprise Transaction Behaviour Intelligence platform, Alpha, which processes 3bn+ consumer data points
• Innovated and delivered a disruptive technology to enhance the Consumer Experience (CX) for our banking partners which delivered 4x engagement metrics leading to more than $500k revenue in FY 2020-21
• Managed technology deliveries with -6% of the allocated budget leading to a saving of approximately $500k in the financial year 2019-2020
• Managed global accreditations including SOC 2, PCI DSS, ISO 27001, and ISO 22301
• Exemplary team management with less than 1% attrition in the last three years

Jul 2010 – Feb 2017 · 6 yrs 7 mos · Mumbai Area, India

• Co-founded India's largest network of salons and spas - Zooty (fka Ziffi.com and DocSuggest)
• Built the online e-commerce platform which served more than a million customers.
• Created the customized in-house CRM tool for the business. Integrated it with an in-house developed and self-hosted contact center (Asterisk based) effectively saving millions of dollars for the organization
• Conceptualized and delivered an innovative technical solution to algorithmically identify the best navigational route using OpenStreetMap saving license cost of Google Maps to the tune of thousands of dollars for the company
• Mentored a team of 30+ engineers (mostly from various IITs) for Android, iOS, PHP and DevOps

Jul 2008 – Jul 2010 · 2 yrs · Hyderabad, Telangana, India

• Worked with CA as a Sustaining Engineer; responsible for maintenance of CA Service Management suite of products. Additionally, also worked on streamlining various processes in the team. Was recognized with the Star of the Quarter (awarded globally each quarter in a Business Unit at CA) and the Best Performer in the Team for consistent performance and customer appreciation.
• Key contributor in the department's efforts to make the web application accessible using Web Accessibility Initiative - Accessible Rich Internet Applications (WAI-ARIA)
• Additionally, during the stay at CA, led a number of projects to completion. Also drove key automation projects which helped increase the team productivity many folds.