Apoorv Saxena — Customer Success Manager
Experienced professional with over 10 years of expertise in customer success, account management, and business development. Proven track record of excelling in problem-solving, relationship management, expectation alignment, and relational intelligence. Skilled in driving portfolio growth through expansion, retention, and upsell strategies, with a strong focus on delivering exceptional client outcomes and fostering long-term partnerships.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry with a strong focus on client relationship management.
Location: Bengaluru, Karnataka, India
Experience: 12 yrs 10 mos
Skills
- Customer Success
- Customer Relationship Management (crm)
- Project Management
- Software As A Service (saas)
- Operational Excellence
- Customer Retention
- Client Onboarding
Career Highlights
- Over 10 years in customer success and account management.
- Proven track record in driving portfolio growth.
- Expert in relationship management and client retention strategies.
Work Experience
Adobe
Customer Success Manager (2 yrs 9 mos)
Manager (4 mos)
Technical Account Manager (1 yr 6 mos)
Senior Product Consultant (1 yr 5 mos)
Technical Support Consultant (3 yrs 6 mos)
Eightfold
Senior Solutions Architect (1 yr 3 mos)
HCL Technologies (Infrastructure Services Division)
Analyst (1 yr 3 mos)
Wipro Limited
Associate Engineer (10 mos)
Education
Bachelor of Technology (B.Tech.) at GLA University
