Faisal Khan — Business Development Executive
“I am a Customer Success & Sales Leader with 13+ years of experience helping global organizations grow by aligning technology, people, and processes. With a background spanning SaaS, telecom, AV/IT, retail, and B2C, I specialize in building trusted relationships, driving customer retention, and delivering measurable ROI across multimillion-dollar portfolios. As a Six Sigma Black Belt–certified professional, I bring a process-driven approach to solving business challenges, improving customer experience, and enhancing operational efficiency. My expertise in sales, services delivery, and project management enables me to lead cross-functional teams, optimize client engagement, and unlock new revenue opportunities. I am guided by values of integrity, innovation, and client advocacy. I thrive on empowering both customers and internal teams—acting as a strategic advisor to executives while also mentoring colleagues to achieve success. What sets me apart is my ability to blend data-driven insights with a people-first leadership style, helping organizations achieve growth that is both sustainable and customer-centric. Core competencies: ✔ Enterprise Sales & Account Management ✔ SaaS & Telecom Solution Selling ✔ CRM (Salesforce, HubSpot, Zoho) ✔ Strategic Upselling & Client Expansion ✔ Customer Success & Renewals ✔ ROI Reporting & QBRs ✔ Cross-Functional Collaboration ✔ Data-Driven Sales Strategy
Stackforce AI infers this person is a Customer Success and Sales Leader in the SaaS and Telecom industries.
Location: Scarborough, Ontario, Canada
Experience: 18 yrs 6 mos
Skills
- Enterprise Account Management
- Customer Success & Renewals
- Customer Acquisition
- Sales Strategy
- Sales Presentations
- Customer Engagement
- Project Management
- Customer Experience Management
Career Highlights
- Proven track record in driving customer retention.
- Expertise in managing multimillion-dollar portfolios.
- Strong leadership in cross-functional team collaboration.
Work Experience
Vodafone
National Account Manager (3 yrs 2 mos)
Chetu, Inc.
National Account Manager (11 mos)
Shuffle Birds LLC
Senior Sales Consultant (5 yrs 9 mos)
Ufone
Assistant Manager Enterprise Solutions (1 yr 7 mos)
Zong CMPak Ltd
Relationship Manager (7 mos)
Telenor
Assistant Manager B2B-East (Acting Role) (2 mos)
Team Lead B2B (1 yr 7 mos)
Corporate Business Specialist (6 mos)
Business Solution Executive (4 yrs 1 mo)
Corporate Realtions (3 yrs)
Ufone
Customer Relationship Officer (1 yr 10 mos)
Ovex Technologies
Sales Executive (11 mos)
Education
MBA at University of the Punjab
High School at cathedral