Jill Fletcher

Product Manager

Bethesda, Maryland, United States21 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 19 years of experience in brand building.
  • Proven track record in developing growth strategies.
  • Led award-winning marketing campaigns.
Stackforce AI infers this person is a Fintech marketing leader with extensive experience in brand strategy and digital marketing.

Contact

Skills

Core Skills

Brand StrategyStrategic CommunicationsMarketing Budget ManagementTeam LeadershipSocial Media MarketingB2c MarketingAdvertising

Other Skills

PresentationsBrand AwarenessKey Performance IndicatorsManaging Creative TeamsB2B Marketing StrategyCreative AgenciesDigital StrategyDigital MarketingSMOTalent ManagementWordPressOnline MarketingTeam BuildingVolunteer ManagementStrategic Partnerships

About

Energetic, results-driven marketing professional with 19 years of experience in brand building. Proven track record of developing strategies that help brands grow. Thrives in challenging, high-energy, fast-paced environments.

Experience

Capital one

6 roles

Director, Talent Marketing

Aug 2025Present · 8 mos

Director, Brand Planning & Strategy

Mar 2024Aug 2025 · 1 yr 5 mos

PresentationsBrand AwarenessStrategic CommunicationsKey Performance IndicatorsBrand Strategy

Director of Brand Identity & Experience

Sep 2023Mar 2024 · 6 mos

Marketing Budget ManagementPresentationsBrand AwarenessStrategic CommunicationsBrand Strategy

Executive Creative Director

Feb 2022Sep 2023 · 1 yr 7 mos

  • Lead a team of 22 associates and contractors to support creative development/execution and brand strategy for Capital One's B2B lines of business. This includes the development of top-of-house val props, messaging/positioning, ad campaign development, brand health measurement, and creative for digital, print, audio, video, social, content, sales collateral, etc.
Managing Creative TeamsTeam LeadershipBrand StrategyB2B Marketing StrategyCreative AgenciesAdvertising+4

Group Creative Director, Commercial Bank

Promoted

Aug 2021Feb 2022 · 6 mos

  • Responsible for the development of Capital One Commercial Bank's top-of-house brand strategies and creative execution.
Managing Creative TeamsTeam LeadershipBrand StrategyB2B Marketing StrategyAdvertisingMarketing Budget Management+3

Senior Manager, Brand Social & Content Strategy

Nov 2016Aug 2021 · 4 yrs 9 mos

  • Manage a team of eight associates and oversee social media marketing and content strategy across all of Capital One's consumer-facing lines of business. Responsible for taking business objectives and translating into powerful paid brand campaigns across Facebook, Instagram, Pinterest, Twitter, and Snapchat. Notable achievements include: winning a Bronze Clio in 2018 for March Madness Integrated Marketing campaign, and launching new products in social like the Savor cash back card and Eno, Capital One's digital assistant.
B2C MarketingSocial Media MarketingCreative AgenciesAdvertisingMarketing Budget ManagementPresentations+1

T-mobile

Senior Manager, Social Media Marketing

Jan 2015Oct 2016 · 1 yr 9 mos · Bellevue, WA

  • Develop and direct social media campaigns for T-Mobile, building awareness for all TMUS channels and its products and services, including various business units, Hispanic marketing, and B2B. Oversee a team of three campaign managers. Notable achievements include, leading the social campaigns for T-Mobile's Super Bowl 50 Drake and Steve Harvey #BALLOGIZE TV spots, leading device launch campaigns for new Samsung and LG products, and overseeing Un-carrier Amped social influencer and content strategy.
AdvertisingPresentationsSocial Media Marketing

Virgin america

3 roles

Brand Marketing and Social Media Manager

Mar 2014Jan 2015 · 10 mos · Burlingame, CA

  • Responsible for brand marketing and social media content strategy, including new market advertising, fare sale promotion, social media content development, and digital marketing campaigns. Notable achievements include: managing agencies in the execution of Virgin’s new market launch strategy and the launch of Virgin America’s public offering -- including OOH, digital, and social media, overseeing the social strategy for the launch of Virgin America’s ground-breaking Blah Airlines digital advertising campaign, and leading the digital strategy that successfully persuaded local Dallas leaders to grant Virgin America access to Dallas Love Field which generated 27,000 active supporters and over 364M media impressions within 10 days.
Presentations

Director of Social Media

Feb 2012Feb 2013 · 1 yr

  • Responsible for leading Virgin America's new media strategy, road map and content development. Primary objectives include driving product trial and brand awareness, increasing consumer engagement, creating new revenue channels, and streamlining guest care recovery process. Notable projects include location-based integrations with Loopt and Topguest, viral marketing campaigns with social-meme sites like AwkwardFamilyPhotos.com and Squabbler.com, a cause marketing campaign with Twitter that yielded Virgin America's fourth highest sales day, and collective buying campaigns with Groupon. Speaking appearances made at Advertising Week, Ad:Tech and SXSWi.
Presentations

Social Media & Communications Manager

Apr 2010Feb 2012 · 1 yr 10 mos

Presentations

Mercury digital

SVP of Digital and Social Media

Feb 2013Feb 2014 · 1 yr · Sacramento, California Area

  • Built Mercury Digital’s social media and digital strategy practice and developed high-profile social campaigns for public sector and private clients such as Virgin America and The California Endowment. Notable campaigns include pitching and executing the #FlyLikeABoss Google+ Hangout on Air with Richard Branson and Pete Cashmore from a plane for Virgin America’s Newark launch, launching The California Endowment's digital strategy including the development of GetCoveredCA.com, and building and launching PSEG’s Facebook Fan page with custom graphics and video, content calendar, Rules of Engagement employee guidelines, and assisting with selection of social media monitoring platform and Facebook app publishing service.
Presentations

Virgin mobile usa

3 roles

Freelance Program Manager, FREE.I.P. Program for Lady Gaga's Monster Ball Tour

Nov 2009Jan 2010 · 2 mos

  • Contracted by Virgin Mobile's Brand Development and Partnerships Team for the development, execution, and grassroots promotion of Virgin Mobile’s FREE.I.P. Program – rewarding volunteers across 16 markets with VIP tickets to see Lady Gaga. Partnered with 20 non-profit agencies to create and manage volunteer projects benefiting homeless youth, and supervised the recruitment, communication, and support of 270 volunteers nationwide for an estimated 2,700 hours of volunteer time.

Freelance Program Manager - Virgin Mobile FreeFest FREE.I.P. Program

May 2009Sep 2009 · 4 mos

  • Brought on as an independent contractor for Virgin Mobile's Brand Development and Partnerships Team for the development, execution, and promotion of Virgin Mobile’s FREE.I.P. Program – awarding volunteers across 7 markets with VIP tickets to Virgin Mobile’s FreeFest, resulting in over 30,000 hours of time donated. Partnered with homeless youth agencies to create and manage 70 volunteer projects, and supervised the recruitment, registration, communication, and support of 1,700 volunteers nationwide to serve over 6,000 hours of volunteer work in 4 weeks.

Digital Marketing Manager, Brand Development and Partnerships

Jan 2007Jan 2009 · 2 yrs

  • Managed Virgin Mobile's brand development initiatives including three years on the production team for the award-winning Virgin Mobile Festival - leading nationally recognized campaigns for Festival Greening and viral Book the Band campaign. Managed corporate philathropy program, The RE*Generation, to help homeless youth in the U.S. Produced and led mobile, viral, and online marketing campaigns that increased national awareness of youth homelessness by 37% amongst 18-34 year olds nationwide.

Aiesec san francisco

Member - Board of Advisors

Nov 2009Sep 2011 · 1 yr 10 mos

  • Advisory role supporting AIESEC San Francisco volunteers. AIESEC is an international non-profit which partners with businesses worldwide to promote cross-cultural cooperation through internship programs.
Presentations

Aiesec united states

2 roles

VP Community Development and Partnerships

Aug 2005Nov 2006 · 1 yr 3 mos

  • Non-profit management, strategic partnerships, community building, talent recruitment, marketing and branding, business development, online marketing.

Account Manager for MasterCard and Kraft

Jun 2003Aug 2005 · 2 yrs 2 mos

  • Global Talent Sourcing, HR Consulting, Sales Strategy Development, Volunteer Management, Account Management and Sales

Education

University of Colorado Boulder

Bachelors

Aug 1999May 2003

University of Virginia Darden School of Business

Capital One Marketing Masters Certificate

Jan 2019Jan 2019

University of Ghana

N/A

Jan 2002Jan 2002

Highlands Ranch High School

Jan 1994Jan 1999

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