JP Bachmann

Associate Partner

Aurora, Colorado, United States15 yrs 1 mo experience

Key Highlights

Achieved 196% quota attainment as Account Executive.
Led enablement programs across all sales segments.
Coached teams to achieve significant customer satisfaction.

Stackforce AI infers this person is a SaaS Sales Leader with a strong focus on customer experience and team enablement.

Contact

Skills

Core Skills

Sales ManagementEnablementTeam LeadershipCustomer ExperienceLeadershipCommunicationStrategic PlanningTrainingEvent ManagementTeam ManagementFinancial ManagementBudgetingOperations ManagementTechnical SkillsCoaching

Other Skills

CollaborationSales TrainingTeam EngagementCustomer RetentionTeam DevelopmentPresentation DevelopmentCustomer EducationSales PerformanceAccount ManagementPublic SpeakingLeadership DevelopmentBudget ManagementTraining CoordinationMember EngagementAccountability

About

Customer experience is critical to the success of any business. Throughout my career, from field engineer to SaaS Sales Leader, the focus has always been on providing the most efficient, cost-effective, and user-friendly experience to my customers. Druva is the only cloud-native data protection and management platform, and we've defined how companies now view backups as part of their security portfolio. About me personally: • Three words that describe me best: Passionate, Efficient, Driven • Passionate about creating a positive experience in all my endeavors • Coaching and Mentoring are what get me up in the morning. I love seeing my team have “ah-ha moments” that change their careers • I need to have impact within my company and create the change that is worth creating • Always seeking the most efficient and productive way to get things done, both internal and external to whatever organization I am part of.

Experience

15 yrs 1 mo

Total Experience

2 yrs 9 mos

Average Tenure

11 mos

Current Experience

Druva

5 roles

Director of Enablement

Promoted

Jul 2025 – Present · 10 mos

Scale and deliver enablement programs across all sales segments
Accelerate onboarding and ramp-up for new hires and internal transitions
Ensure consistent adoption of core sales processes and best practices
Collaborate with sales leadership and cross-functional teams to enhance execution and field readiness
Represent Druva at field events to reinforce key messaging and capture real-time insights from customers and prospects

EnablementSales ManagementCollaboration

Sales Director - Americas Expansions

Promoted

Apr 2024 – Jul 2025 · 1 yr 3 mos

FY25
7 direct reports - 85% participation - 113% annual attainment - President's Club winner
Engaged with Global Sales team helping teams at all levels in different regions of the world attain success.
Participated with Marketing for 4 field events and 5 virtual events to engage with customers and prospects at scale. 6 of these events included me keynoting and functioning at the emcee.
Established a bi-weekly in-depth ongoing sales training which is open to all US-based sellers.

Sales TrainingEvent ManagementTeam EngagementSales ManagementTeam Leadership

Sales Manager, Key Accounts (North America)

Jan 2022 – May 2024 · 2 yrs 4 mos

1) Focus on customer retention and expansion
a) Lowest customer churn of all departments throughout the company
b) Increased average customer spend in North America by 14% Y/Y
c) Collaborate with Customer Success team to increase NPS scores from Commercial Customers Y/Y
2) Train and Develop teams from Sales, Customer Success, Business Development, and Partner departments
3) Conduct webinars and facilitate tech talks between our engineers and customers regionally
4) Hire and Develop Account Managers across North America
5) Territory planning as team has expanded from 2 to 10 territories throughout the Western Hemisphere
6) Conduct in-depth semi-annual training for Key Accounts team
a) Product Features and Licensing
b) Sales Methodology (MEDDPICC and Command of Message)
c) Competitive Analysis
d) Security
e) Market Analysis

Customer RetentionTeam DevelopmentTrainingCustomer ExperienceSales Management

Sales Team Lead

Oct 2020 – Jan 2022 · 1 yr 3 mos

President’s Club FY22 – 159% quota attainment
Build Presentations for Account Management Team for all products
Developed Customer 360 page with Business Intelligence and Sales Operations Teams within Salesforce (now used company-wide)
Developed a Sales Playbook for proper Account Management workflow (now used for all Expansions team globally)
Partnered with Marketing, Renewals, and Customer Success to continually educate customers and maintain a positive customer experience
Maintain sales performance (159%) with Bay Area, CA accounts

Presentation DevelopmentCustomer EducationSales PerformanceSales ManagementCustomer Experience

Account Executive

Dec 2018 – Nov 2020 · 1 yr 11 mos

President's Club FY20 - 196% Quota Attainment
98% Quota Attainment FY21
Educate customers from user level to C-Suite on impacts of Druva products to their business initiatives
Coordinate with engineers, legal, and finance teams to ensure efficient deployment and use of entire Druva platform
Focused on customer retention and growth, helping company maintain an NPS score of 86 in the Commercial segment
Partner with AWS and various resellers to maximize customer experience.

Customer EducationAccount ManagementCollaborationCustomer ExperienceSales Management

Toastmasters international

5 roles

District Director - District 26

Promoted

Jul 2022 – Jun 2023 · 11 mos

1) Built and maintained a cross-functional leadership team consisting of 37 District Leaders
a) 12 Direct Reports consisting of 7 Division Directors, Program Quality Director, Club Growth Director, Administration Manager, Finance Manager, and Public Relations Manager
2) Best performance in all measured areas of success in the past 3 years
a) Club Growth 6.07% higher success Y/Y
b) Membership Growth 7.5% higher success Y/Y
c) Distinguished Clubs 14.1% higher success Y/Y
3) Owner of District Budget and all Financial requirement
4) Led the development of the District Strategic Plan for FY23
5) Ultimately responsible for the organizational experience for over 1900 members in 124 clubs across all of Colorado and Wyoming

Leadership DevelopmentStrategic PlanningBudget ManagementLeadership

Program Quality Director - District 26

Jul 2021 – Jun 2022 · 11 mos

1) Responsible for all Training and Events for Colorado and Wyoming Toastmasters
2) Conducted Club Officer Trainings for 845 members in four different formats in order to cater to a variety of member needs
a) Foundational (first time club officers)
b) Advanced
c) Corporate Club Officers
d) Spanish Speaking
3) Conducted a fully online Annual Conference (second ever) using the Whova platform for the first time ever
4) Assisted all Area and Division Directors to conduct online only contests which was a completely new motion since all contests previously had been conducted in person
5) Engaged with members across the District to identify changing needs so the executive team could better support the needs of the members.

Training CoordinationEvent ManagementMember EngagementTraining

Division Director

Jul 2020 – Jun 2021 · 11 mos

Responsible for leading a team of six Area Directors, 25 clubs, and approximately 350 members in Communication and Leadership. Hold team members accountable for areas of responsibility, assist with District training events, and coordinate a Division level speech competition.

Team LeadershipAccountabilityEvent CoordinationLeadershipTeam Management

Finance Manager

Jul 2019 – Jun 2020 · 11 mos

Develop and maintain the budget for District 26, consisting of approximately 3700 members. Analyze and monitor forecasts and financial performance of the district.

Budget DevelopmentFinancial AnalysisForecastingFinancial ManagementBudgeting

Distinguished Toastmaster

Jan 2017 – Present · 9 yrs 4 mos

Advanced proficiency in public speaking, written and spoken communication, and various levels of leadership. Served as club Secretary, Vice President of Membership, Vice President of Education, Vice President of Public Relations, Club President, Area Director, District education trainer, and Finance Manager.
Written and spoken communication skills are my primary focus, while training, mentoring, and coaching other members is a passion.

Public SpeakingLeadershipCommunication

Dell

Services Sales Representative

Apr 2016 – Nov 2018 · 2 yrs 7 mos · Oklahoma City, Oklahoma Area

Lead account team of 30 members to record-breaking sales for all IT sales components with Large Commercial accounts, including a successful $4.2 million RFP with a zero-spend customer
Assumed a poorly managed book of 32 companies and successfully retained eight companies which had stopped purchasing Dell EMC products
Broke all-time sales record for two consecutive fiscal halves, breaking the million-dollar mark for client hardware sales for the first time in the history of book of business
Manage customer quality issues in order to provide best possible customer experience, maximizing performance and ensuring customer retention
Promoted to Services Specialist in August, 2018.
Responsible for the support of 12 Account Managers in Medium Business space for the sale of all Support, Deployment, Education, Managed Services, and Asset Recovery and Recycling for the life cycle of all hardware sales.

Sales ManagementCustomer RetentionTeam LeadershipCustomer Experience

Helmerich & payne

Field Operations Electrician

May 2014 – Feb 2016 · 1 yr 9 mos · Oklahoma City, Oklahoma Area

Improved maintenance practices, bringing 5 job sites from safety audit failures to consistent A+ scores (97%)
Conduct and oversee safety on all job sites with approximately 99% of jobs remaining incident free
Conduct all maintenance and repairs to power generation, PLC, AC motors, wiring, and computer interfaces within specified timelines to minimize downtime to drilling operation

Maintenance PracticesSafety ManagementTechnical SkillsOperations Management

Nabors drilling usa

Field Operations Equipment Specialist

Jan 2011 – Apr 2014 · 3 yrs 3 mos · Oklahoma City, Oklahoma

Introduced maintenance best practices resulting in downtime reduction of approximately 75% over three years
Perform heavy equipment mechanical and electrical maintenance and repairs, resulting in approximately $500K in annual cost savings
Coach and train all operational crews and evaluate performance resulting in a reduction of service calls by approximately 30% due to effective performance at the operator level
Inventory management for 36 individual job sites as well as multiple warehouses valued at approximately $250K

Maintenance Best PracticesCoachingInventory ManagementOperations Management