Preetham Peter

Operations Associate

Hyderabad, Telangana, India6 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Expert in customer escalation management and resolution.
Proficient in fraud prevention and risk assessment.
Strong background in customer service and relationship management.

Stackforce AI infers this person is a Customer Service and Fraud Prevention Specialist in the Fintech industry.

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Skills

Core Skills

Customer Escalation ManagementChange ManagementCustomer ServiceClient ServicesFraud PreventionRisk Assessment

Other Skills

Escalation ResolutionSQLCustomer Relationship Management (CRM)EnglishFraud InvestigationsCorporate Fraud InvestigationsBusiness Partner SupportBank Secrecy ActAnti-Money LaunderingSanctionFraud DetectionCustomer Service RepresentativesAccount Management

Experience

6 yrs 1 mo

Total Experience

2 yrs

Average Tenure

3 yrs 1 mo

Current Experience

Wells fargo

Escalation Specialist

May 2023 – Present · 3 yrs 1 mo · Hyderabad, Telangana, India · Hybrid

Escalation ResolutionSQLCustomer Escalation ManagementChange Management

Google operations center

Senior Customer Service Associate

Feb 2022 – Feb 2023 · 1 yr · Hyderabad, Telangana, India · Hybrid

Customer Relationship Management (CRM)EnglishCustomer ServiceClient Services

Amazon

Transaction Risk Investigator

Feb 2020 – Mar 2022 · 2 yrs 1 mo · Hyderabad, Telangana, India · On-site

Fraud InvestigationsCorporate Fraud InvestigationsFraud PreventionRisk Assessment

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