Jan 2018 – Present · 8 yrs 5 mos · Bengaluru Area, India

• Consulting select startups, reach out if you have an interesting ideas and would like to discuss!

Jan 2016 – Apr 2018 · 2 yrs 3 mos · Bengaluru Area, India

• Post-acquisition, led homebuy360 as an independent business unit. Responsible for Product development, Sales, Customer on-boarding and Retention.
• Extremely satisfied customers, maintained a Net Promoter Score of over 80%.

Jan 2011 – Dec 2015 · 4 yrs 11 mos · Bangalore

• Homebuy360
• A first of its kind in India, real estate CRM & Sales Mgmt. solution (web & android) for builders and brokers to help them manage customers from enquiry to handover of a unit.
• Key Modules: To manage Leads, feedback, communications, reporting, MIS, bookings, accounts, finance, documents, commissions, and third-party integration's.
• A multi-tenant architecture, with capability to configure for client needs, handling of complex reporting need, taxation changes, ease of use, and post-sales support are some key USP's.
• homefind360: A clutter-less real estate discovery portal with google like simplicity developed in line with our vision to impact find-buy-live life cycle of a consumer.
• Have led homebuy360 from idea to acquisition and everything in between.
• Responsible for Ideation, Fitment analysis, Product planning, Prioritization, Product development, design & deployment and Validation.
• Took care of Business development, Negotiations, Marketing, Operations, Hiring, PR, Implementations and on-boarding, Client relationships & support
• Also took care of company Finances, Accounts & Compliance (well a bit), Investor management, Business partnerships and Vendor management.
• Led discussions with multiple parties for Strategic Partnerships, Investments and Acquisition.
• Last but not the least, enjoyed working, and learned a truckload!!
• Key achievement :
• Led negotiations for acquisition/strategic partnership of homebuy360 with multiple investors. Facilitated 9X returns to angel investors through eventual acquisition by housing.com
• Built a world class product in homebuy360, well appreciated by clients with NPS above 80%.
• Led business development for homebuy360. Facilitated 100+ implementations across 8 cities in India with an Annual Recurring Revenue of over 1.25 crore and a renewal rate of 70%.
• Achieved operational break-even and profitability in tough Indian real estate software market.

Jan 2011 – May 2011 · 4 mos

Jan 2007 – Jan 2011 · 4 yrs

• Successfully Managed various CMMI 5 level projects end to end.
• Some key projects include:
• Led a team of 35+, including engineers and project managers, managing 3 projects, providing 24x7 support for GAP Direct business, with a customer satisfaction index of 7/7.
• Defined SLA and Processes for a team of 200+, 68 MM, 350+ Applications providing application support & maintenance program for GAP. Evaluated & built tools for effective reporting, helped team win performance bonus. Also was part of per-sales pursuit team, due diligence team.
• Led implementation of workflow management solutions for several clients of Infosys BPO, improving efficiency and productivity for BPO and implementation teams.
• In store Pickup for a retailer. Legacy migration for another retailer.
• Got in depth understanding of end to end project/program management. Took care of various aspects of projects including scoping, scheduling, tracking, invoicing & estimation, people management, training, risk mgmt. etc.

Jan 2005 – Dec 2006 · 1 yr 11 mos

• As scrum master did multiple e-commerce implementations using Mason, Perl, and CSS/HTML on Amazon's merchant dot-com platforms for their USA and UK based clients, from USA and India.
• Got good understanding of Scrum Methodologies, and Amazon eCommerce Platform, along with some third party tools like Omniture, Scene7, efficient frontier etc. Worked on various functionalities like Search, Browse, Detail Page, Personalization, Product comparison, Wishlist, Cart, User Account Management etc

Dec 2000 – Jan 2005 · 4 yrs 1 mo

• Worked on Packages like Oracle RWMS, and controller+ Sigma. Got great understanding of retail warehouse management including inventory management, ordering, picking, packing, shipping etc. Also, learned a great deal about GDM model, SDLC life cycle, Support and Maintenance processes.
• Onsite support lead in Ohio for 2 years for GAP's Warehouse & Order Mgmt. packages. Key contributor in stabilizing RWMS post implementation.
• 2 years as Developer & Analyst on multiple projects using Cobol, Unix, Perl, Shell, ISAM and PL/SQL.