SHIBANI DHIMAN — Business Development Executive

A customer care executive's experience involves handling customer inquiries, resolving complaints, providing support, and maintaining records. They strive to deliver excellent customer service, improve their skills through training, and ensure customer satisfaction. As a chat process executive, I have gained experience in handling customer inquiries and resolving issues through online chat platforms. I have developed strong communication and problem-solving skills, and I am able to provide efficient and effective support to customers. I am also proficient in maintaining accurate records and ensuring customer satisfaction. As a relationship manager, I have built and maintained strong relationships with clients, ensuring their satisfaction and loyalty. I have provided personalized service, identified their needs, and offered tailored solutions. I have also collaborated with internal teams to address client concerns and achieve mutual goals.

Stackforce AI infers this person is a Customer Service Specialist with a focus on relationship management in B2C environments.

Location: Delhi, India

Experience: 4 yrs 2 mos