Sunit Pani

Customer Success Manager

Hyderabad, Telangana, India4 yrs 7 mos experience

Most Likely To Switch

Key Highlights

Proven expertise in Customer Success and Retention.
Strong project management skills with CRM experience.
Technical proficiency in data analysis and Microsoft tools.

Stackforce AI infers this person is a Customer Success Specialist with a strong focus on SaaS and CRM in the Fintech sector.

Contact

Skills

Core Skills

Customer SuccessProject ManagementCustomer Relationship Management (crm)

Other Skills

Customer RetentionMicrosoft ExcelComputer-Aided Design (CAD)SAP ERPProduct AdoptionUser PersonasUser AdoptionCustomer Satisfaction (CSAT)Software as a Service (SaaS)Customer Service ManagementCustomer SatisfactionJiraRPOAccount ManagementCustomer Experience

Experience

4 yrs 7 mos

Total Experience

11 mos

Average Tenure

1 yr

Current Experience

Blackbaud

2 roles

Customer Success - Growth

Jan 2026 – Present · 4 mos

Customer Success - Digital

May 2025 – Present · 1 yr

Foundit

Customer Success Specialist - Gulf

Feb 2024 – May 2025 · 1 yr 3 mos · Hyderabad, Telangana, India · On-site

Customer SuccessCustomer Retention

Career break

Career transition

Apr 2023 – Jan 2024 · 9 mos · Odisha

Us tech solutions

Consultant

Jun 2022 – Apr 2023 · 10 mos · Noida, Uttar Pradesh, India · Remote

Project ManagementCustomer Relationship Management (CRM)

Collabera

Specialist (Client - Google,M&T Bank, Truist Fin Corp)

Jul 2021 – Apr 2022 · 9 mos

Collabera is a global digital solutions company providing software engineering solutions for the world's most tech-forward organizations in the areas of engineering, Cloud, and Data/ Al. With its roots serving the engineering needs of the world's most recognized businesses in technology, financial services, telecom, and healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Customer Relationship Management (CRM)Microsoft Excel