Tanvi Sinha — Co-Founder
Leveraging a background in social work and a passion for customer focus, I transform customer experiences at Cashfree Payments. I lead data-driven process improvements through training, design, and CRM expertise.
Stackforce AI infers this person is a Customer Experience and Quality Management professional in the Fintech sector.
Location: Bengaluru, Karnataka, India
Experience: 6 yrs 8 mos
Skills
- Quality Auditing
- Customer Satisfaction
- Quality Analysis
- Fundraising Campaign Management
Career Highlights
- Expert in quality auditing and customer satisfaction.
- Proven track record in training and process improvements.
- Strong background in social work enhancing customer experiences.
Work Experience
Swiggy
Assistant Manager - Training & Quality (6 mos)
Cashfree Payments
Team Lead - Quality (2 yrs)
Senior Associate - Quality (1 yr 2 mos)
Senior Associate, Customer Success (1 yr)
gheeroast
Founder (4 yrs 9 mos)
Milaap
Senior Associate, Customer Experience (1 yr 6 mos)
Campaign Associate - Business Development (10 mos)
Education
Master of Social Work - MSW at Tata Institute of Social Sciences
Bachelors in Social Work at St Joseph's University
