Vishal Chawla

CEO

South Delhi, Delhi, India15 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 20 years of experience in Sales and Business Development.
Proven track record in key account management and market development.
Recognized for excellent sales performance with multiple awards.

Stackforce AI infers this person is a seasoned professional in Fintech with a strong focus on sales and relationship management.

Contact

Skills

Core Skills

Sales ManagementKey Account ManagementCustomer ExperienceCross SellingEvent ManagementOperations ManagementService DeliveryCustomer Service

Other Skills

Relationship ManagementTeam ManagementEmployee EngagementComplianceBusiness ForecastingBPOVendor ManagementSourcingTeam BuildingManagementLeadershipChannel Partners

About

 Professional with over 20 years of qualitative experience in Sales, Business Development, New Market Development, Channel Management, Key Account Management, Debt Management, Event Management with well-known organisations.  Currently working as Vice President, Retail Business with HSBC.  Abilities in executing effective plans for developing new markets, generating business, augmenting turnovers, optimising portfolios across assigned territories.  Implementation of high quality sourcing that resulted in highest approval rate across all Northern India channels.  Experience in developing and managing distribution network infrastructures & channel management.  Received numerous awards for excellent sales performance.  Detail oriented and efficient with a flexible and positive attitude.  Enterprising leader with strong communication, organisational and interpersonal skills. Specialties: Key Account/Business Development/Retail Sales

Experience

15 yrs 6 mos

Total Experience

3 yrs 11 mos

Average Tenure

4 yrs 2 mos

Current Experience

The hongkong and shanghai banking corporation limited, india

Vice President - Corporate Employee Banking

Mar 2022 – Present · 4 yrs 2 mos · Delhi, India

1) To acquire, maintain relationships & increase product penetration within Corporates, by engaging with KDM's.
2) Work closely within Group Businesses - GB/CMB/GLCM to strengthen & leverage the existing relationship.
3) Effectively engaging & guiding the team to become one-stop Relationship Managers to fulfill customer banking needs.
4) Develop a robust, diligent & compliant sales force, to achieve a performance-driven culture.
5) Consistent delivery of the operating plan of achieving Personal Banking Accounts, Personal Loans, Credit Cards, Premier Accounts, Mobile activation, and successful Mortgage & insurance referrals.
6) Constantly liaise with internal stakeholders to enhance customer offering.
7) Safeguard the bank from potential loss/damage arising out of the complaint.

Relationship ManagementSales ManagementKey Account ManagementTeam Management

Hsbc wealth & personal banking

2 roles

Vice President

Promoted

Oct 2016 – May 2022 · 5 yrs 7 mos · New Delhi Area, India

Build a robust & compliant TPSA business in Delhi & NCR.
Implement stringent audit control, as per defined guidelines.
Maximize NTB sales of credit card & personal loan.
Ensure delivery of consistently excellent customer experience.
Drive high level of employee engagement.
Active liaison with Product, Credit & Marketing teams for constructive learning.
Comply with relevant AML regulations & Global Standard.
Develop processes & mitigating triggers compliance to sales quality, KYC, AML & FCC.

Sales ManagementCustomer ExperienceEmployee EngagementCompliance

Associate Vice President

Feb 2014 – Sep 2016 · 2 yrs 7 mos · New Delhi Area, India

Driving NTB credit card & personal loan sales, with a team of 12 members.
Actively involved in acquiring fresh corporates for the cluster.
Facilitate activities at Corporate Parks & Malls in Delhi & NCR.
Actively driving cross sell of products like HML & advance accounts for the cluster.
Close liasoning with CCR, SFR & card operations for enhanced throughput.

Sales ManagementCross SellingTeam Management