Albert Caravelli

CEO

United States37 yrs 7 mos experience

Highly Stable

Key Highlights

Over 30 years of Sales & Alliance leadership experience.
Proven track record of driving 150% YoY growth.
Expert in building and transforming high-performing teams.

Stackforce AI infers this person is a SaaS and Sports Management expert with extensive experience in strategic alliances.

Contact

Skills

Other Skills

Account ManagementAnalyticsB2BBFSIBusiness AlliancesBusiness DevelopmentBusiness IntelligenceBusiness StrategyCRMChannel PartnersCloud ComputingCoachingCommunicationCompetitive AnalysisConsultative Selling

About

As a software executive, former international athlete & international rugby coach, I am committed to creating high performing individuals and teams. Proven Sales Executive & Alliances leader in highly successful software companies (including Zscaler, Mercury, Jive Software, D&B Software, HP Software) With over 30 years of Sales & Alliance leadership experience in running multiple & cross software portfolios. An extensive background in creating and launching new programs, software products, and execution frameworks. My teams have driven change and increased performance across multiple software product lines. Key areas of proven success & results are in building/turning around business units and leading their growth & transformation, increasing shareholder value. Al has been recognized for developing & recruiting & retaining global diverse talent.

Experience

Talkdesk

2 roles

CRO | Executive Sponsor, Strategic Alliances & Partners

Promoted

Nov 2024 – Present · 1 yr 4 mos

Executive leader for Talkdesk, a global cloud contact center leader for customer-obsessed companies. Responsible for advancing the company’s long-term vision and global partner network as the company continues its international scale and acceleration.
● Talkdesk is an AI-powered global company. Specializing in cloud contact center. CCaaS leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Our trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Serving enterprise customers in over 100 countries, we work with our customers & partners to deliver continuous innovation and breakthrough results.
● Our unwavering commitment to doing what we say we will do and our investment in the highest levels of security and reliability for our products make us second to none in the industry. Improve customer experiences, increase efficiency, and grow revenue with Talkdesk, a cloud contact center platform built for your industry.

Senior Vice President, Strategic Alliances & Partners

Jan 2024 – Nov 2024 · 10 mos

Zscaler

3 roles

Global Vice President Strategic Alliances & Advisory firms

Aug 2021 – Dec 2023 · 2 yrs 4 mos

Responsible for leading the GSI's in all aspects of Zscaler's GTM execution and strategy.
FY23 team delivered another outstanding year. 150% YoY growth. 110% of plan.
In FY22 team delivered over 180% YOY Growth. 88% participation rate from the team.
Formed key strategic alliances with Accenture, Deloitte, HCL, Infosys, Wipro, TCS, NTT.
Launched key MSSP's into the market successfully. Over 100% growth.

Vice President GSI's & Global SP's

Apr 2020 – Jul 2021 · 1 yr 3 mos

Responsible for leading the global SP & GSI team. Grew the business consistency YOY with 100% growth.
Top four SP's became the top partners within Zscaler's partner eco-system.

Global Vice President Alliances & Channels

Jan 2018 – Mar 2020 · 2 yrs 2 mos

As Channel chief, we established and built the 1st Zscaler Partner Program. Which enabled partner sourced growth of 150% and over 1000 partners.
Team built a profitable and sustainable MSSP program.
Responsible for all aspects of partners including global and regional system integrators, channel, outsourcing, service providers
38% of all closed license opportunities were partner sourced (100%+ increase)
Improved partner influence contribution from 65% to over 80% of all license business closed
Member of Management Committee

World rugby

Technical Advisor & Commentator- HSBC World Rugby Sevens

Aug 2013 – Aug 2024 · 11 yrs · World Wide

Responsibilities:
o Assist local Rugby Unions qualify & prepare for Sevens RWC and Olympic qualifying.
o Develop and deliver a High Performance Strength & Conditioning Program for locally based squad members in preparation for the Olympic Summer Games, Rugby World Cup Sevens & HSBC Sevens World Series Qualifying event.
o Coach Education: High Performance Environment, Including but not limited to Nutrition, Game Day organization protocol, preparation, recovery day 1, 2 & 3 where applicable.
o In season/ tournament maintenance and recovery protocol/ programming
o Skill Development of core rugby skills (major focus on team defense & attack.
o Skill Development of core rugby skills, focus on handling, footwork & defense.
o Ensuring effective communication between all management with regards to all aspects of There respective programs

Hewlett packard enterprise

Senior Director WW Global Alliances - Software

Jul 2013 – Apr 2015 · 1 yr 9 mos · Sunnyvale, CA

Responsible for leading the Alliance team promoting, solutioning & accountable for strategy & operations for HP Software strategic alliances. Responsibilities included driving transformation of the global alliances function ensuring higher strategic alignment with partners and development of new offerings through triangulation. Product lines included Application Lifecycle, Network & Infrastructure monitoring, Security & Big Data Analytics. Partners included - Accenture, Capgemini, Deloitte, PWC, Wipro, TCS, Infosys, HCL, Cognizant & Tech Mahindra.

Philippines rugby football team

Head Coach Men's Sevens

Apr 2012 – Jan 2015 · 2 yrs 9 mos · Manila, Philippines

Jive software

Director Global Alliances

Jan 2011 – Jul 2013 · 2 yrs 6 mos · Sunnyvale, CA

How can we work better together and connect with customers in a more authentic way?" Every day millions of people experience the answer: Jive Social Business Software (SBS), which is driving the biggest change to business practices in decades. Jive SBS takes all the great things people love about social networking software, collaboration software, and community software and makes those work for business. That's why many of the brands that drive the global economy - including Cisco, Deutsche Lufthansa AG, Intel, NIKE Inc., SAP, Swiss Re, T-Mobile and Yum! Brands - and thousands of other companies all Jive. Jive is number one in Social Business Software, with the most extensive solution, the largest implementations, and unmatched expertise in delivering value. Responsible for key global alliances.