Suummit Patil

Operations Associate

Nagpur, Maharashtra, India1 yr experience

Key Highlights

  • Results-driven Technical Analyst with strong problem-solving skills
  • Proven ability to resolve complex technical issues under pressure
  • Aspiring Cybersecurity professional with a passion for compliance
Stackforce AI infers this person is a Technical Analyst with aspirations in Cybersecurity and Compliance.

Contact

Skills

Core Skills

Technical TroubleshootingProblem Solving

Other Skills

Active DirectoryAnalytical mindsetBasic sqCitrix ProductsClient collaborationComputer Hardware TroubleshootingComputer LiteracyCritical thinkingDirectory ServerEnglishIT Hardware SupportIncrease ProductivityIssue resolutionMicrosoft Certified Desktop Support Technician (MCDST)Multitasking

About

Social Worker| Helping People to Find Jobs |Tech Analyst | Problem Solver | Aspiring Cybersecurity & Compliance Professional I am a results-driven professional with 13 months of experience at HCL Technologies as a Technical Analyst, where I specialized in resolving real-time technical issues for global clients. My role sharpened my problem-solving abilities, critical thinking, and analytical mindset, enabling me to deliver timely and effective solutions under pressure. During my tenure, I collaborated with cross-functional teams, built strong client communication skills, and developed a structured approach to troubleshooting complex technical queries. This hands-on exposure has given me a solid foundation in IT operations, customer support, and service delivery. Now, I am seeking to transition into roles in Cybersecurity Compliance and Non-Voice Analyst profiles, where I can combine my technical background with my interest in risk management, compliance frameworks, and data security. I bring with me not only the ability to analyze, investigate, and mitigate risks but also the adaptability to learn emerging tools and regulatory standards in cybersecurity. Key Strengths: Strong analytical & critical thinking skills Technical troubleshooting & issue resolution Client collaboration & non-voice communication expertise Passion for compliance, governance & cyber risk I am eager to contribute my skills in environments where attention to detail, compliance adherence, and proactive problem solving are valued. Open to opportunities that allow me to learn, grow, and build a career in cybersecurity compliance and non-voice operations.

Experience

Hcltech

Ex Technical Analyst

Sep 2022Oct 2023 · 1 yr 1 mo · Nagpur, Maharashtra, India · On-site

Technical troubleshootingIssue resolutionClient collaborationProblem solvingAnalytical mindsetCritical thinking

Education

Nagpur University

Bachelor of Computer Applications — Information Technology

Jul 2008Jul 2012

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