Anupama Gautam

Business Development Executive

Bengaluru, Karnataka, India4 yrs 2 mos experience

Key Highlights

Proven expertise in leveraging data for business insights.
Strong cross-functional collaboration with stakeholders.
Recognized for quick issue resolution and process optimization.

Stackforce AI infers this person is a Fintech Business Analyst with strong analytical and stakeholder management skills.

Contact

Skills

Core Skills

Stakeholder ManagementAnalyticsStrategy

Other Skills

ActingAdvanced Business Application Programming (ABAP)Dashboard MetricsDigital MarketingDynamic SQLExcelFoxtrotGoogle BigQueryGoogle Looker studioGrafanaInformation SecurityJavaMicrosoft Power BIOracle DatabasePower bi

About

Experienced Analytical and results-driven Business Analyst with experience across Payments, Analytics, and Product Operations in both startup and consulting environments. Proven expertise in leveraging data to drive business insights, optimize processes, and enhance product performance. Strong cross-functional collaboration skills with hands-on experience in stakeholder management across banks, networks, and regulatory bodies.

Experience

Phonepe

Business Analyst

Sep 2024 – Present · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

● Process Owner for growth, success rate, and escalations across Credit Charter, UPI Non Financial transactions, UPI International and PhonePe merchants.
● Consistently monitored success rates, alerts, and dashboards for multiple payment products using SQL, Zeppelin, Foxtrot, QlikSense, Grafana, and Excel, enabling data-backed improvements.
● Partnered with Product and Tech teams to analyze errors, implement corrective measures to improve transaction success and led end-to-end testing and production validation for various upcoming project across products.
● Maintained strong relationships with NPCI, RBI, Banks, Networks, and Payment Gateways to drive issue resolution and stability.
● Process Optimization to improve utilization metrics and recognized for quick issue resolution and cross-functional coordination across Product, Operations, and Business teams.

SQLZeppelinFoxtrotQlikSenseGrafanaExcel+3