Himangi Nagpal — Operations Associate
I’m currently pursuing my MBA (Core) from T.A. Pai Management Institute (TAPMI), where I’m gaining exposure to diverse business functions and building a strong foundation in strategy, operations, and leadership. The experience is helping me think more critically, work collaboratively, and approach business challenges with a structured mindset. Previously, I worked as a Client Engagement Associate at EmployWise, where I collaborated with clients to ensure they got the most out of our HRMS solutions through tailored onboarding and support. I worked cross-functionally to enhance customer satisfaction and drive long-term engagement. Before that, I was a Project Trainee at ABC Consultants, contributing to research, data analysis, and insights for cross-sector consulting projects while coordinating with key stakeholders. Earlier, I worked as a Key Account Associate at Posist Technologies (now Restroworks), a leading restaurant management platform. I focused on customer retention, lead generation, and sales support to ensure a seamless experience for restaurateurs. Academically, I hold a BA in Economics from Shivaji College and have completed a PGPex certification from Great Lakes Institute of Management. I’ve also earned certifications in Microsoft Excel and Project Management. I love learning and applying knowledge in real-world scenarios. I’m driven by problem-solving, creating impact, and contributing meaningfully to any project I’m part of.
Stackforce AI infers this person is a Customer Engagement Specialist with a strong focus on HRMS solutions and client relations.
Location: Delhi, India
Experience: 2 yrs 10 mos
Skills
- Customer Retention
- Client Engagement
- Research
- Data Analysis
- Key Account Management
- Customer Satisfaction
- Recruitment
- Talent Acquisition
Career Highlights
- Strong foundation in strategy and operations.
- Proven track record in customer engagement and retention.
- Skilled in data analysis and stakeholder coordination.
Work Experience
EmployWise
Client Engagement Associate (1 yr 3 mos)
ABC Consultants
Project Trainee (6 mos)
Posist Technologies
Key Account Associate (1 yr 1 mo)
BuzzHire
Recruitment Analyst (2 mos)
Education
Master of Business Administration - MBA at T A Pai Management Institute, Manipal
PGPex Management at Great Lakes Institute of Management
Bachelor of Arts - BA at Shivaji College
High School at DAV Schools Network