Viraj Mhatre — CEO

A Senior Management Executive with 30+ global years of proven expertise in Management of IT Services Business with Profit & Loss responsibility, Global Delivery & Sales, Client relationship management, change management and Strategy Formulation with a distinguished People Leadership style. • More than three decades of IT outsourcing expertise having traversed through multiple roles and built units that have delivered consistent and outstanding results • Key leadership roles in the past including Chief Operating Officer - Continental Europe (FS), Business Head - Switzerland ( FS), Head Europe, Global Delivery Head for Insurance, Healthcare and Financial Services, Global Head ADM Business, Business Unit Head for General Electric Capital Business • Rich Consultation Capability with a blend of Industry Research and a Practitioner’s perspective and ability to Connect at CXO level Corporate Responsibility o Champion for Leadership Excellence Framework o Change leader for the Organization Evolution o Design and lead Operations Excellence Initiatives (leveraging Six Sigma), created and institutionalized OSM – Operations and Strategy Management Head Role o Faculty – Corporate Management and Behavioral Training o Advisory to other Business Units on Outsourcing Strategies and Solutions for large multiyear deals with Service Level Agreements, Pricing Strategies o Brand Creation as a speaker at various IT (NASSCOM), Outsourcing Conferences and Education Forums (Management Schools), Joint Webinars with Analysts o Author of white papers on IT Strategy, Outsourcing Approaches Business Unit Responsibility o Business (Growth) Head Responsibility o Delivery Head Responsibility o P&L Management o Client Relationship Management & Customer Satisfaction : Service Levels and Quality o Competency Building – Functional and Horizontal capability o Governance - Managing cross cultural leadership teams across Globe o Customer and People Leadership o Delivery Innovation – Industry and Customer perspective

Stackforce AI infers this person is a seasoned executive in IT services and outsourcing, specializing in financial services and operational excellence.

Experience: 33 yrs 8 mos