Feb 2018 – Present · 8 yrs 1 mo · Mumbai Metropolitan Region

• If you are an IT person & worry about securing your organisation’s business emails from getting misused and phished then,
• we will help your company to get protected from “Email Phishing Attacks”.
• “Everyone has a plan until they get punched in the mouth” - Mike Tyson
• This is the problem:
• BEC [Email Phishing] attacks have caused 26Bn USD losses worldwide just in last 3 years and this number is increasing exponentially day by day.
• 91% of successful cyber attack data breaches involve spear-phishing emails.
• 75Mn phishing scam emails are sent every day.
• This is the what can happen to you:
• damage your company's brand reputation
• cause huge financial losses by stealing money
• steal highly confidential corporate business data
• breach to get PII [Personally Identifiable Information] & PHI [Protected Health Information]
• This is our company:
• https://www.stopspoof.com
• One stop solution to combat all types of BEC [Business Email Compromise] attacks like spoofing, phishing, scamming, fraud, etc orchestrated by cybercriminals and fraudsters.
• This is what we do:
• Email Fraud & Email Phishing Attacks have caused 26Billion USD losses worldwide in last 3 years.
• We are here to SOLVE that very problem by protecting the companies and brands permanently from future BEC (Business Email Compromise) attacks orchestrated by cybercriminals and fraudsters.
• This is how we can help you:
• We would provide complete protection from Outbound Email Phishing/Fraud/Spoofing Attacks for all of your active/inactive domains used for web, business email, sms/voice/email-marketing/chat solutions, etc.
• Feel free to ping us: "getprotection [a t] stopspoof do tco m"
• We would be more than happy to assist you.
• #BEC
• #EmailPhishing
• #SpearPhishingAttack
• #DMARC
• #EmailSpoofing
• #EmailFraud
• #EmailScam
• #CEOEmailFraud
• #EmailSecurity
• #CyberSecurity
• #InvoiceScam
• #SPF
• #DKIM
• #EAC
• #DomainSpoofing
• #IdentityTheft
• #ImpersonationFraud
• #Phishing
• #Spoofing
• #CyberCrime
• #Abuse

Feb 2018 – Present · 8 yrs 1 mo · Mumbai, Maharashtra, India

• Sales is all about conversation first then conversion.
• Building trust, relationship and engagement with prospects in order to make them loyal customers requires correct understanding of:
• pain point of the market
• problem addressed by the startup
• solution offered
• ideal customer persona
• TAM & PMF
• We are the Growth Partner for Startups taking care of growth channel strategies & campaigns.
• Here are some activities that we excel in:
• Email Marketing
• Email Deliverability
• Content Strategy
• Brand Protection from Email Phishing / Spoofing (Brand Impersonation) Attacks
• SMS Marketing
• SEO / SEM
• Landing Page Optimisation
• SMM Strategy
• We help you build the road and take the journey to reach your correct audience and close the sales with right customers.

Aug 2015 – Jan 2018 · 2 yrs 5 mos · Mumbai Metropolitan Region

• My Primary role at the Karix (formerly mGageIndia):
• Email Marketing [Promotional Emails]:
• Infrastructure Implementations for top Customers like HDFC Bank, Axis Bank, Datamatics, and many more.
• Transactional Emails:
• Setup the infrastructure for the BFSI Clients like HDFC Bank, NSE [National Stock Exchange of India], OBC Bank, Axis Bank, etc.
• Email Deliverability:
• To ensure that the outbound emails are delivered in the recipient's inbox instead of their junk or spam folder. It's a science in itself and can be solved ONLY if someone has in-depth knowledge of Email with a 360 degree view.
• Email Fraud Detection and Prevention:
• Build MVP [Minimum Viable Product] for DMARC solution at the Axis Bank which was used to catch the email fraud attempts and email phishing attacks. It worked at Axis Bank for more than 1.5 years.
• DevOps:
• Implemented Ansible and scripting wherever it required across the whole system. Strong believer of automation.
• Sales/PreSales:
• To help Pre-Sales and Sales team pitching the Email Marketing Promotional and Transactional Solution to their respective Clients. Help them answer complicated and uncomfortable questions. Ensure Clients about our ability to deliver and convince them as to why we are the best in the industry to become their Email Marketing vendor-partner. Go with the Sales team to close the deals.
• All in all an Email guy working very closely with all the Customers to solve their Email issues and fulfil their Email requirements.

Feb 2013 – Jul 2015 · 2 yrs 5 mos · Mumbai Metropolitan Region

• Consulting the companies technically to setup their Email Marketing backend processes and achieving optimal Deliverability.
• Carrying out planning and implementation phases of the whole project.
• Doing anything and everything that comes under the radar of LINUX.
• Using Interspire Email Marketer or Octeth Oempro or their in-house custom-developed/hacked FrontEnd App depending upon Client requirements & preferences.
• Configuring Postfix or PowerMTA as mail servers for email delivery mechanism & building whole eco-system around it.
• Configuring bind DNS servers as hidden masters and transferring zone files automatically to managed DNS service providers [like Zerigo.com or DNSMadeEasy.com] to avoid DDOS attacks and also to avoid costing of expensive solutions from Arbor Networks.
• Writing scripts which primarily involves DNS lookups to find out whether the recipient or client domains have proper MX, TXT [SPF, DKIM, DMARC] DNS Records. Whether the IP's or Domains are blacklisted at any of the DNS based BlackLists like SPAMHAUS DBL, URIBL, SURBL, SORBS, SPAMCOP, UCEPROTECT, etc
• Using Puppet or Ansible as the configuration management tool for automation and scalability.
• Writing tons of scripts and routines to integrate the front-end and back-end systems.
• Writing the monitoring and self-healing routines for many processes.
• Setting up FeedBack Loops [FBL’s] properly & Optimizing/Fine-Tuning the Postfix mail server to receive high IPR [Inbox Placement Rate] & optimal Deliverability.
• Developing Web Interfaces, Dashboards & tons of related scripts for finding out:
• > Aggregated Detailed mail logs containing URL/Links used for whitelisting process.
• > Sender Score.
• > Interface to find out mail logs, email addresses, domains or other patterns
• > Finding Non-Existing Users for all the ISP's like Gmail, Yahoo, Hotmail, Aol or any mail providers.
• > Automated Client's List-Cleaning/List-Filtering process.
• Log Processing: ELK Stack

Jul 2012 – Jan 2013 · 6 mos · Mumbai Metropolitan Region

• Ubuntu Servers, Hadoop Eco-System, Cloudera CDH, AppNexus, Circonus, Catchpoint, PagerDuty, Nagios, Xen, RTB, Vagrant, Virtualbox, Puppet, Capistrano, Ruby are some of the keywords that describe this profile.
• Primarily worked in setting up & working on the servers as per the project requirements.
• Worked on Cloudera Hadoop clusters to perform jobs.
• Used Circonus, Catchpoint, PagerDuty, Nagios, etc for monitoring purposes.
• Took Interviews for positions in our team
• Attended Training for Big Data / Hadoop Administration from a UK based Trainer
• Gave exams and got CCAH Certified [CCAH : Cloudera Certified Administrator for Apache Hadoop]

Jul 2009 – May 2013 · 3 yrs 10 mos · Mumbai Metropolitan Region

• Single-handedly designed & architected the whole backend of email delivery infra of BenchmarkEmail.com & it is one of the Top 10 Email Service Providers (ESPs).
• Postfix, Bind, Dnsmasq, Apache, Mysql, Nagios, Puppet, Swatch, Monit, VMware Server, Citrix XenServer, OpenVZ, AWS Clouds, APF Firewall, Bash Shell Scripting, Centos, Debian, SPF, Sender-id, Domain Keys, DKIM, Deliverability, IP Blacklisting/Whitelisting, IP/Domain Reputation, Vpostmaster, PowerMTA, FBL, Domain-wise Throttling, IP Rotation, List Cleaning, Email Load Routing, Domain Name Based Sending, DNS-based BlackLists,etc are the terms which describes this job profile.
• Setting up servers, configuration, automation, monitoring & maintenance of around 140+ [Physical + Virtual] Mail Relay Servers + Web Server + DB Server.
• Configured Postfix Mail Servers with all the Anti-Forgery Checks [like SPF, DomainKeys & DKIM (which Yahoo / Gmail had deployed for their mail servers)] which is a must-have criterion for mail servers used for Email Marketing.
• Configured the Mail Servers on AWS Clouds [Amazon Web Services] for bounce management.
• Set up our own DNS servers [hidden masters] to implement & facilitate Domain Name Based Sending [DNBS] policies [recommended in Email Marketing Industry to send Legitimate Bulk Emails ] for our clients in the BME setup.
• Implemented DNBS for better deliverability.
• This is the desired method to be used for every ESP as per email marketing standards. Yahoo, Gmail, Hotmail, AOL, Comcast,etc highly recommends this technique to be implemented in an ESP environment.
• Implemented Swatch for continuously monitoring the log files & alerting via email if the threshold/trigger is reached for the deferred & blocked mails respectively.
• Nagios setup for monitoring everything - servers & services.
• In short, trying to automate everything which involves repetitive actions using shell scripts primarily & make sure to implement the best option available open-source technologies for the organization.

Aug 2008 – Jun 2009 · 10 mos · Mumbai Metropolitan Region

• Role and Responsibilities:
• Primarily running personal Linux Training Classes and grooming students for industry level jobs and requirements.
• Simultaneously working as a Linux Consultant to small and medium based clients.
• Presenting cost-effective Linux solutions to the customers, considering their heterogeneous environment. Promoting Open Source Solutions.
• Solutions like CRM (SugarCRM, vtiger), Proxy, VPN, Internal Wiki [twiki], Request Tracker, Mail Server, Subversion, Wordpress, etc
• Developing websites for the clients using CMS [Joomla, Magento, Wordpress] & providing them with the available web applications/scripts support that comes free of cost with all Linux hosting packages.
• Providing Web & Mail Hosting Solutions using Cpanel, Plesk & Fantastico.
• Migration of Desktops from Windows to GNU/Linux.
• Conducted corporate & personal trainings for the GNU/Linux.

Nov 2007 – Jul 2008 · 8 mos · Mumbai Metropolitan Region

• Company Website: www.directi.com
• Role and Responsibilities:
• Primarily worked as Mail Admin, Web Admin and DNS Admin and doing tasks associated with them.
• Administration of all Windows and Linux servers [around 260+ servers - internet/intranet] by being in a team of more than 40 system admins in an email & web hosting environment.
• Monitoring of all hosts, services and networks by configuring/applying service checks.
• Administration of Mail (Qmail & Postfix) servers, DNS (bind) servers and Web (Apache & IIS6.0) servers.
• Troubleshooting each and every issue of the customers through support tickets.
• Documenting every process that we follow to resolve the issues in the enterprise wiki software [Confluence] and issues tracking using JIRA.
• Handling and completing the individual tasks assigned by superiors.

Jul 2007 – Oct 2007 · 3 mos · Mumbai Metropolitan Region

• Company Website: www.ashinfo.com
• Role and Responsibilities:
• Implementing and rack mounting the SUN servers (for e.g. Sun Fire V240, V440, V880, T2000, X4200, X4600.) at the customer site.
• Installation and Configuration of the Solaris 10 OS.
• Worked as a resident engineer at RosyBlue, SEEPZ and used to handle Sun server issues and also take daily Backup using NetVault tool, Ignite Backup, exportdump, and ufsdump command utility.
• Configured hardware and software RAID.
• Worked as a resident engineer at TechMahindra, Chandivali. Responsibilities include installation and configuration of Solaris and Linux. To take care of the Database servers by resolving its issues in co-ordination with DBA team. To give resolution of any kind of OS related issues / queries to around 2500 users working in campus.
• Working knowledge of HP OpenView 4.5 Service Desk
• Configured LDOMs on the SF T2000 server for the P.O.C.
• Oracle database 10g, BRM software, Sun Studio-10 installation on the Sun Solaris 9/10 OS.

Jun 2006 – Jul 2007 · 1 yr 1 mo · Mumbai Metropolitan Region

• After final year of engineering days got completed, again joined same company with same designation and work profile.

Jan 2005 – Aug 2005 · 7 mos · Mumbai Area, India

• Job Profile: Installations, Configurations and Troubleshooting of Servers.
• Role and Responsibilities:
• Primarily managed and interacted with the customers directly in order to solve their queries.
• Installation of Linux/Windows on the servers.
• On Linux platform, performed installation of networking services through RPM or source code -and their configuration.
• Secured network using firewall and system hardening by disabling unwanted services.
• Troubleshooting of issues related to hardware and software of PC and peripherals
• Handled the customer on-site issues.
• Email configuration and support, Intranet / Internet related problems.
• To look after the business goals and customer services & making Sales whenever desired.
• To make team have the routine maintenance of hardware and peripherals.
• PC Assembling and Hardware troubleshooting.
• Installation of Antivirus like Symantec, McAfee, etc