Adhish Shah — Associate Partner

Client Success and Digital Transformation leader with 14+ years of experience spanning luxury hospitality and enterprise SaaS platforms. I specialize in scaling onboarding, driving digital adoption, and aligning technology initiatives with business priorities for C-level stakeholders. My work focuses on turning complex platforms into outcomes that improve retention, accelerate revenue realization, and reduce operational friction. Most recently, I served as Director of Client Success at DigiValet, leading global cross-functional teams across engineering, product, and CX. I directed multimillion-dollar digital transformation programs for premium hospitality groups, reduced onboarding timelines by 50%, and implemented automation and predictive feedback loops that improved retention and lowered support costs. Previously at Infor, I led enterprise support and project delivery for mission-critical hospitality applications, driving first-contact resolution rates of 80% and introducing Agile workflows that improved delivery performance and customer satisfaction. I thrive in roles that sit at the intersection of technology, operations, and customer value — where execution, leadership, and strategy meet. Currently exploring leadership opportunities in: • Client Success / Customer Experience • Digital Transformation & SaaS Delivery • Enterprise Technology Programs If you’re building or scaling complex SaaS solutions and need someone who can lead teams, advise executives, and deliver measurable outcomes — let’s connect. Based in Doha, Qatar | Open to regional & global opportunities

Stackforce AI infers this person is a SaaS Client Success and Digital Transformation leader.

Location: Doha, Qatar

Experience: 14 yrs 6 mos