Oct 2024 – Present · 1 yr 5 mos

Jun 2022 – Present · 3 yrs 9 mos

• As a strategic leader, I am responsible for solving critical business problems and providing solutions via technology, people, and process. The goal is to ensure Metric Driven Proactive Enablement by aligning our strategy with the company OKRs and impact the direct deliverables for sellers such as NBMs, SALs & Revenue. Enablement efficacy shouldn't be measured in terms of trainings completed/executed or certifications rolled out! The world of enablement is ever evolving & we have to evolve with it.
• Spearheaded the swift adoption of the Value Selling Methodology within New Business Sales at Whatfix within 6 months of joining.
• Introduced a Mentor to Win program and Q1/Q2 MBO Standardization program led by enablement to ensure New Hire early success in the system.
• Achieved a remarkable 60% reduction in SFDC admin workload by optimizing Opportunity stages and eliminating redundant fields.
• Pioneered the implementation of a bespoke Whatfix-specific Hybrid Sales Methodology, supplanting traditional frameworks by partnering with Sales Ops.
• Crafted an innovative Opportunity Journey template to distill insights from closed deals, enhancing strategic decision-making.
• Standardized the Opportunity Review Process for Leaders across the Sales & Partnerships Org to ensure efficacy & impact.
• Revamped the Onboarding Process with a metric based Measurable Outcome as a success criteria instead of a regular mock/golive.
• Ongoing - Upskilling of Sales and Partnerships org via everboarding and performance enhancement programs.
• On the governance board to execute operational changes in SFDC for efficiency and productivity.
• Implement DAP on internal applications, optimizing employee experience, reducing training time and cost, and enhancing time to proficiency and ramp-up.
• Ensure impeccable call quality through meticulous Chorus/Kaia audits and feedback.
• Maintain proficiency with tech stack including Kaia, Outreach, SFDC, Chorus, Highspot, Mindtickle, Klue amongst others.

Feb 2021 – Jun 2022 · 1 yr 4 mos

• Lead the enablement team for DALP ( Digital Advertising, Learning & Publishing) Sales division within Adobe while overseeing enablement efforts for cross functional teams in the BU.
• Partnering with Sales Leadership to maintain consistent performance across sales
• regions.
• Liasoning with PMM counterparts to streamline current processes & maintain overall sales effectiveness.

May 2019 – Jan 2021 · 1 yr 8 mos

• Deliver targeted, role relevant enablement to build sales effectiveness including on-boarding, skills, tools, processes and sales methodology.
• Collaborate cross-functionally and with key stakeholders to develop and deliver strategic employee engagement plans.
• Lead and measure initiatives aimed at Process automation, Operational refinement, Customer engagement and employee reskilling to deliver a successful sales culture within the team.
• Have setup the orientation program more focused and geared to educate new hires and reduced the go live time from 5 weeks to 2.5 weeks
• Currently administrating all forms of training via Adobe Captivate Prime LMS to be able to swiftly track learner progress, skill gaps and deadlines.
• Responsible for creation and management of internal help portal to ensure access to rapidly available sales content and trainings.
• Responsible for automation and end to end management of Sales Campaigns via Outreach.

Dec 2018 – Apr 2019 · 4 mos

• Partnering with strategic global accounts to help in the digital transformation of their L&D as well as technical documentation objectives.
• Ensuring Timely renewals and growth by a committed approach of being the dedicated POC for the strategic accounts via relationship building.
• Identifying cross sell opportunities to help spread our outreach in existing accounts.

Jun 2017 – Nov 2018 · 1 yr 5 mos

• Hand-picked for a special focus group concentrating on enterprise level accounts for Adobe's technical communication line of products.
• Drive awareness into the account base through regular email campaigns and drive attendance to live & online seminars.
• Work cross-functionally with Marketing, Channel Sales and Product Evangelists in order to drive sales.
• Partner with CSAM counterparts to increase account penetration and
• drive growth.

Dec 2015 – Jun 2017 · 1 yr 6 mos

• Collaborating with Net New customers to understand their business model and explore how our technology can enable their objectives & business strategies.
• Utilize relevant Prospecting techniques to build relationships and add more Logos to our customer base.
• Focus on Social Selling and regular email campaigns to expand outreach, targeting customers in different industries.

Oct 2014 – Nov 2015 · 1 yr 1 mo

• Qualify customers and schedule meetings to explore their authoring environment.
• Partner with ESAM counterparts to close direct pipeline of business and achieve the assigned goals.
• Align discovery discussions and expert sessions to expand outreach into strategic accounts and help the corresponding ESAM to identify new user groups.

Mar 2011 – Sep 2014 · 3 yrs 6 mos · Cvent

• Serve as the first point of contact ( Chat) and provide product information to prospective customers introducing them to Cvent platforms.
• Respond to RFPs and qualify the customer for further discussions.
• Drive traffic to Cvent seminars and online demonstrations..