Mark Scannell

Business Development Executive

Boston, Massachusetts, United States10 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • President's Club 2021 recipient
  • Commercial Account Manager of the Year
  • Achieved 439% growth in ARR
Stackforce AI infers this person is a SaaS sales professional with expertise in customer engagement and digital experience solutions.

Contact

Skills

Core Skills

Account ManagementCustomer RetentionSales ProspectingSales Leadership

Other Skills

Solution SellingIdentifying New OpportunitiesRenewal RetentionBusiness ExpansionContract NegotiationTerritory ManagementDiscovery ProcessBusiness Process ImprovementExceeding QuotasClosing ContractsDigital ExperienceCloud-based Work ManagementCustomer Engagement SolutionsStrategic PlanningInterpersonal Communication

About

With over 7 years of experience in the SaaS industry, I’ve developed expertise in digital experience, cloud-based work management, and customer engagement solutions. I partner with mid-market and enterprise organizations to help them modernize their customer journey, strengthen their digital presence, and drive measurable growth. I’m driven by continuous learning, sharing ideas, and pushing myself and those around me to evolve. I value being a trusted advisor, active listener, and someone people can rely on both professionally and personally. Throughout my career, I’ve consistently exceeded targets and earned recognition, including President's Club 2021 and Commercial Account Manager of the Year. I’m committed to delivering meaningful value to my clients and always looking for smarter, more innovative ways to help businesses succeed.

Experience

Birdeye

Commercial Account Manager

Oct 2024Present · 1 yr 5 mos

  • Birdeye is transforming how multi-location businesses manage reputation, social, and customer experience through an AI-powered platform built for scale.
  • In my Commercial Account Manager role, I partner with growth-minded brands to unlock real-time customer insights, strengthen online presence, and turn everyday interactions into measurable revenue impact. If you're looking to elevate reviews, streamline social, or level up your digital customer experience, this is where high-performing brands win.
Sales LeadershipCustomer RetentionSolution SellingAccount Management

Zoominfo

Account Manager (Mid-Market)

Jan 2023Jan 2024 · 1 yr · Remote

  • In my role at ZoomInfo, I successfully managed 80 mid-market accounts, focusing on renewals and growth within the technology and FinTech sectors. By utilizing tools like Tableau and Salesforce, I crafted tailored engagement strategies that resonated with key stakeholders in Sales and Marketing. My efforts led to significant improvements in customer retention and satisfaction, contributing to the overall success of the company.
Solution SellingAccount ManagementIdentifying New OpportunitiesRenewal RetentionBusiness ExpansionCustomer Retention+1

On24

2 roles

Account Executive, Expansion (Mid-Market)

Sep 2021Dec 2022 · 1 yr 3 mos

  • The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging experiences that drive measurable business growth. Today we are converting millions of prospects to buyers for thousands of companies, enabling our customers to monetize engagement. Through ON24 webinar, virtual event, multi-media experiences, we provide a system of engagement for audiences to choose and accelerate their own journeys. ON24 customers then turn that engagement and interest into actionable insights, which enables businesses to scale engagement, conversions and pipeline to drive revenue growth.
  • 2021 Presidents Club
  • December 2021- 106k in Growth ARR (439% )
  • 118% of Fully Ramped Q4 Quota
  • Expansion AE of Q4 Finalist
  • October - #1 Expansion AE % of Plan
  • October 100k Growth ARR
  • Runner Up- ON24 Account Manager of the Year 2021 (Commercial, Mid-Market, Enterprise)
Territory ManagementSolution SellingAccount ManagementIdentifying New OpportunitiesCustomer RetentionDiscovery Process+4

Account Executive, Expansion (Commercial)

Sep 2020Aug 2021 · 11 mos

  • 121 % Annual Quota Attainment
  • 2.32 Million in total bookings (Quota – $2,051,953)
  • 2021 Commercial Account Manager of the year, Presidents Club (2021)
Territory ManagementSolution SellingAccount ManagementIdentifying New OpportunitiesCustomer RetentionDiscovery Process+4

Verkada

Account Executive | Mid-Market

May 2019Jul 2020 · 1 yr 2 mos

  • Verkada builds intelligent security cameras capable for the Internet of Things (IoT) era. Our mission: modernize the world of physical security. Verkada’s IoT platform combines plug-and-play security cameras with intelligent, cloud-based software — all in a scalable, user-friendly system. Hundreds of organizations use Verkada to protect people and assets, secure facilities, and gain new insights that improve the efficiency of their operations. Verkada's vision is for an autonomous, distributed system capable of understanding the physical world in real time. The company was founded in 2016 by computer scientists and security experts from Stanford University, and Hans Robertson, the former COO and co-founder of Meraki. Verkada is headquartered in San Mateo, California.
  • Q4 2019 - 188% attainment
  • 225+ calls weekly, 350+ emails, weekly webinars, attending trade shows and utilizing the channel to
  • identify key strategic partners and responsible for onboarding all partners in my territory (Nevada)
  • Responsible for closing the largest deal in my territory since company inception; Marshall Retail Group
Territory ManagementSolution SellingIdentifying New OpportunitiesDiscovery ProcessSales ProspectingExceeding Quotas+3

Samsara

Account Executive | SMB

Nov 2018May 2019 · 6 mos · San Francisco Bay Area

  • Samsara builds sensor systems that combine wireless sensors with remote networking and cloud-based analytics - all in an easy-to-use, software-centric solution.
  • 142% Lifetime Quota Attainment
  • Q4 2018: 123%
  • February 2019: 324% - #2 in Commercial Sales Org
  • March 2019: 115% - Closed 66% of target through outbound prospecting and by creating a strategic drip campaign to revive previous lost and lapsed opportunities
  • Partnered and collaborated with Sales Engineers and Customer Success Managers to work creatively to provide technical demonstrations of Samsara’s all in one software solution to all prospects
Identifying New OpportunitiesSales ProspectingExceeding QuotasContract NegotiationCustomer Retention

Yelp

2 roles

Sales Manager

Oct 2017Nov 2018 · 1 yr 1 mo

  • Was promoted to manage a team of 11-13 account executives, responsible for a team quota roughly around 200k monthly
  • October 2017- 167%
  • November 2017- 112%
  • December 2017 – 102%
  • January 2018- 123%
  • Individual coaching activities included desk side role plays and recorded call reviews for feedback
Sales Leadership

Elite Account Executive

Dec 2015Oct 2017 · 1 yr 10 mos

  • Attainted 165% attainment of Quota in 2016
  • Selected for VIP program, diagnosing the performance of a couple selected new hires, work with individuals on areas to improve their overall sales process and acumen (Q2 & Q3 2016)
  • 700k Total Net Bookings
  • Golden Gloves Award August 2016, selected out of 500 representatives for the SF office, given to the sales rep that shows tenacity and goes above and beyond expectations, not only for themselves but setting a strong example and providing leadership to the entire team
  • Top 10% Local Sales
  • Responsible for entire sales-cycle: prospecting, driving leads through pipeline, closing and managing accounts
  • Weekly activities included 200-400 outbound prospecting calls, 10-15 pitches, and 100+ emails
  • Succeeded through a consultative selling approach in the SMB and mid-market territories by establishing key partnerships in Yelp’s largest most strategic market of Los Angeles
Sales LeadershipClosing ContractsSales ProspectingExceeding Quotas

Coachup, inc

Private Baseball Coach

Aug 2016Present · 9 yrs 7 mos

  • I’m a former Division II pitcher turned coach who believes disciplined skill development is the foundation for winning in sports, in business, and in life. Competing in the PacWest Conference at Holy Names University taught me the habits that still drive me today: resilience, adaptability, and an obsession with improvement.
  • Over the years, I’ve coached athletes across all levels—from Little League to high school—including serving as Head Coach at El Camino High School, working as a pitching coach in a highly competitive Palo Alto summer league where multiple players advanced to college programs, and coaching at University of San Francisco summer camps, helping younger athletes build strong fundamentals and a genuine love for the game.
  • Today, alongside my primary career, I coach athletes through private development programs focused on pitching mechanics, performance mindset, and long-term skill growth. My coaching practice has produced strong client outcomes, including a 73% client loyalty rate, and consistent repeat training engagement, reflecting a focus on both athlete development and relationship building by completing 150 coaching sessions from 2025-2026.
  • My philosophy blends technical coaching with mindset training—teaching athletes not just how to perform, but how to think, work, and compete like high performers.
  • Whether on the field or in my professional career, I bring the same engine:
  • relentless work ethic, a builder’s mindset, and a commitment to helping people reach their next level.

El camino high school

Head Baseball Coach

Jan 2015Jan 2016 · 1 yr · South San Francisco

  • Develop a season long training plan
  • Manage a coaching staff and players
  • Create and implement a season long evaluation process
  • Effectively motivate the team to perform academically and on the field to the best of their ability
  • Acting as a role model to the student-athletes
  • Recording and entering the statistics and results of the games online for advanced analytics
  • Managing a financial budget for the baseball program

University of san francisco

Junior Dons Baseball Camp

Jun 2014Aug 2014 · 2 mos · University of San Francisco

  • Responsible for practice planning
  • Providing leadership, expressing the importance of team work, and hard work to the campers
  • Setting up activities, providing instruction to children learning how to play baseball, ages 7-13

Education

Holy Names University

Bachelor of Arts (B.A.) — Criminology

Jan 2012Jan 2014

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