Mar 2024 – Jan 2025 · 10 mos · Boston, Massachusetts, United States · Remote

• Q2: 150% quota attainment
• Q3: 155% quota attainment

Jan 2024 – Mar 2024 · 2 mos · Boston, Massachusetts, United States · Remote

• OSF Digital is a top digital transformation and leading global commerce solutions company, known for its expertise in data-driven AI-powered Salesforce multi-cloud solutions, enterprise CRM, CMS, OMS, connected commerce, online shop management, and cloud application development. Our agile approach allows us to scale global growth quickly, and deliver innovative solutions across channels, devices and locales to enterprises and emerging businesses across B2B and B2C sectors.
• As a certified Salesforce partner, we are consistently recognized for our innovative solutions, exemplifying our unwavering commitment to advancing digital transformation. Notable awards include the 2023 Salesforce Partner Innovation Award in Emerging Technology - Customer 360 and the 2022 Salesforce Commerce Cloud Partner of the Year for Best Go Faster with Commerce. Our core values—OneTeam, ResultsAnywhere, Outperform, OSFExcellence, Driven By Change, and OSF Strong—guide our client, partner, employee, and community engagements, underpinning our commitment to excellence and continuous innovation.
• Acknowledged for our dedication to our team's well-being and commitment to cultivating an environment where innovative ideas thrive, we're honored to be a Great Place to Work® Certified™ organization in ASEAN and ANZ and listed among Fast Company's The 50 Best Workplaces for Innovators.
• As a Sales Director, I'm responsible for prospecting, managing and closing opportunities within the Consumer Business Services vertical (Hospitality, Travel, Staffing Agencies, Communications, Media and Tech organizations). Experience in cross cloud capabilities within the Salesforce ecosystem including Marketing, Sales, Service, Commerce, CRM, Data Cloud, MuleSoft, Tableau and more.

Mar 2023 – Jan 2024 · 10 mos · Dallas-Fort Worth Metroplex

Jan 2023 – Mar 2023 · 2 mos · Dallas-Fort Worth Metroplex

• Managed the growth, P&L and new business opportunities for organizations ranging from Fortune 100 to 500 with revenue ranging from $50M to north of $1B. Clients include Harvard University, Rheem Manufacturing, Cuisinart, USO, Paypal, Air New Zealand and many more.
• The Acoustic marketing platform is the top digital experience, MarTech solution that will reconnect brands with customer intent. Our technology automates the repetitive tasks, letting you focus on creating big ideas for your marketing that build personal connections with your customers. Everything we do at Acoustic is designed to solve the problems marketers face. Our integrated platform allows customers to access all aspects of their marketing in one place, with a simple user interface that makes it easy to craft even the most complex and personalized user experiences. Our technology is designed to help you understand your customers, with analytics tools that bring to life their wants and needs, and help guide you on how to meet them where they are.

Aug 2021 – Dec 2022 · 1 yr 4 mos · Dallas-Fort Worth Metroplex

• Maze works with some of the largest, best known brands in the world, as well as growing businesses, to reach their commerce potential. We are a trusted partner of Salesforce and Shopify. Our services include: Consulting and Advisory Engagements, Systems Integration, Managed Services, Acquisition, Retention, Conversion Rate Optimization.
• Role responsibilities include client relationship management, strategic consulting, new business development, partner management and expansion for global brands such as Forever 21, COTY, Recess, ZWIFT, Pac Sun, General Electric and more. Managed the growth, P&L and new business opportunities for organizations ranging from Fortune 100 to 500 with revenue ranging from $50M to north of $1B. Grew multiple accounts revenue and improved KPIs in the range of 25% - 75%.

Sep 2018 – Aug 2021 · 2 yrs 11 mos · Dallas, Texas

• As an Account Manager, I build and cultivate strategic partnerships and relationships with global organizations across retail and consumer products focused on client satisfaction and delivering business value. Manage the growth, P&L and new business opportunities for organizations ranging from Fortune 100 to 500 with revenue ranging from $50M to north of $1B. Grew multiple accounts revenue and improved KPIs in the range of 25% - 75%. Worked with global brands including COACH, Kate Spade, Stuart Weitzman, Dick's Sporting Goods, YETI, Hibbett City Gear, Vista Outdoor, Ashley Furniture and many more.
• I am a solution-oriented client advocate experienced in finding opportunities and solutions that are both imaginative and executable with a proven ability to reach and exceed objectives by focusing on client success and the customer experience.
• Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Jun 2014 – Sep 2018 · 4 yrs 3 mos

• Managed the growth, P&L and new business opportunities for organizations ranging from Fortune 100 to 500 with revenue ranging from $50M-$500M. Worked with several global brands including The Dallas Cowboys, Kendra Scott, Stio, Godiva.
• Listrak offers a single, integrated digital marketing platform providing omnichannel solutions for retailers. Our solutions are retail-specific and help you create personalized experiences across all customer touchpoints. With Listrak as a partner, you get the collective knowledge and experience of our retail strategists and eCommerce professionals who are passionate about helping you succeed. We understand the challenges retailers face, and we work hard to help you click with your customers.
• Responsibilities include: -Developing strategic recommendations for improved performance of client's email and eCommerce marketing initiatives.
• Fostering strategic relationships with client-side senior level executives, as well as maintain appropriate on-going relationship with client-side management team.
• Proactively determining how newly developed strategic service offerings benefit clients within team portfolio and develop a marketing strategy to position the solutions as an upsell to the client account.
• Leading the account planning process for each account in team portfolio, identifying new opportunities for current clients to grow their business and grow revenue for Listrak.
• Performing analysis across clients, solutions, campaigns, etc. to ensure account health and make recommendations for enhancements and/or improvements to both client and Listrak.
• Strategically onboard new accounts, providing best practice guidance and transitioning the account to Listrak in an effective and efficient manner.
• Proactively offer email marketing best practice guidance, and educate clients of the importance of CAN-SPAM. Promptly follow up with clients that are found to be out of compliance with CAN-SPAM and Listrak Acceptable Use policy.

Jun 2008 – Jun 2014 · 6 yrs

• PFSweb is a global eCommerce solutions provider that creates the ultimate branded shopping experience across all channels with a single, unified offering. Our iCommerce solution is comprised of world-class technologies and services tightly integrated to create a premier omni-channel shopping experience. From powerful interactive marketing tools and the industry’s leading eCommerce platform, to customized fulfillment and high-touch customer care, we will build custom eCommerce solutions that keep you in control every step of the way.
• Responsibilities include account development and management, prospecting, lead generation, sales logistics.

Jan 2006 – Jan 2008 · 2 yrs

• DB&A is a management consulting firm specializing in helping companies of every description achieve their objectives through improved performance and resource utilization. Working with every level of management, we focus on all organizational and cultural issues, with a special emphasis on developing accountability and leadership at the employee and front-line supervisory levels. DB&A consistently transforms organizations into high-performance, results-oriented teams and typically delivers a guaranteed gain in performance of at least 20 percent.