Aug 2023 – Nov 2025 · 2 yrs 3 mos · Dubai, United Arab Emirates

Feb 2022 – Aug 2023 · 1 yr 6 mos · Dubai, United Arab Emirates

Apr 2018 – Feb 2022 · 3 yrs 10 mos · Dubai, United Arab Emirates

• Emplifi brings empathy to the heart of CX in unprecedented ways, so that every brand interaction bolsters loyalty, reputation, and ultimately revenue.
• Astute + Socialbakers + iPerceptions = Emplifi

Feb 2022 – Aug 2023 · 1 yr 6 mos

Apr 2021 – Feb 2022 · 10 mos

• Responsible for driving high-value partnerships with brands & agencies in the Social Media, Data and Analytics, and Customer Experience for Socialbakers, iPerceptions and Astute Solutions

Jan 2020 – Mar 2021 · 1 yr 2 mos

• Developed new business opportunities and partnerships with Enterprise and Fortune 500 companies
• Collaborated with the Learning and Development team to shape the sales structure and strategy globally
• Closed 800,000$ ARR maintaining a consistent healthy pipeline
• Top global performer growing the company portfolio and exceeding the regional sales by 173%
• Brought on partners like Samsung, AB InBev, Warner Music, Daimler, Telenor, Access Bank and Nando's

Apr 2018 – Jan 2020 · 1 yr 9 mos

• ∙ Identify and contact key, relevant prospects as well as decision makers responsible for leading brands with a view to driving new business opportunities.
• ∙ Build relationships with prospects and internal stakeholders to grow new business
• ∙ Work collaboratively with marketing and technology departments to execute an effective and relevant sales strategy (as the firm introduces enhancements to existing solutions and/or releases new products)
• ∙ Bring creative ideas, strategies, and skills to advance our company’s values, unique culture, and vision for the future
• ∙ Driving pipeline development combining cold calling, emailing and market intelligence
• ∙ Researching accounts, identifying key players, generating interest, and developing accounts to drive business development
• ∙ Conducting high-level discovery and educational conversations with Senior Executives (C-Level, VP/Director) in Target Accounts
• ∙ Recording and documenting all calls and communications in Salesforce in order to identify trends for improvement
• ∙ Monitoring social web for sales opportunities and leads
• ∙ Reporting on weekly results, both qualitative and quantitative
• ∙ Staying up-to-date on industry trends and competition

Aug 2017 – Sep 2017 · 1 mo · Rome Area, Italy

• Database analysis scouting potential clients
• Engage with current and prospective clients to tailor their flight experience: Juventus, AS Roma, Napoli etc.

Jan 2016 – Jan 2019 · 3 yrs · Rome Area, Italy

• Promoted to 3 universities in Rome reaching over 400 members and contributing to 75% of the visibility
• Organise networking platforms with Ambassador Jill Morris CMG, Ambassador Juan Mesa Zuleta etc.
• Chapters in the political and economic scope: Harvard, Rome (LUISS, Roma3 and John Cabot) and Brussels
• Interviewed and evaluated 3 to 4 Exchange Program applicants weekly