Dec 2024 – Present · 1 yr 4 mos · Bengaluru / San Francisco

• Building AI infrastructure for the physical world

Jul 2023 – Apr 2025 · 1 yr 9 mos

• As a category lead, spearheaded the end-to-end New Product Development (NPD) and India manufacturing of multiple payment device categories, designed to empower millions of merchants across the country.
• Led the conceptualization, development, and launch of diverse payment devices tailored for various merchant segments.
• Initiated and scaled the Make in India program for each device category, successfully localizing production and reducing lead times.
• Built and managed partnerships across the hardware, embedded software, EMS, and design landscape, collaborating with partners across India and Southeast Asia.
• Drove strategic alliances with leading semiconductor companies in the IoT ecosystem to unlock differentiated device capabilities.
• Championed an in-house firmware development program, significantly accelerating feature rollouts and iteration cycles.
• Orchestrated large-scale in-app campaigns via the PhonePe Business App, scaling adoption of device features - including celebrity voice features across merchant networks.
• Scaled the Devices category to become the largest merchant category in India by both value and volume, driving substantial growth and market leadership.
• Throughout this role, I worked at the intersection of electronics hardware, software, and manufacturing ecosystem to deliver impactful and scalable device experiences that strengthened PhonePe’s merchant ecosystem and brand.
• This experience made me believe that India's next phase of growth will be driven by this ecosystem - powered by strong geopolitical tailwinds and a rapidly evolving deep tech landscape.

Oct 2021 – Jun 2023 · 1 yr 8 mos

• Led the 0-to-10 journey for PhonePe’s largest revenue generating category - Smart Speaker Devices, within the Merchant Business vertical.
• Spearheaded end-to-end product strategy: from identifying the right hardware fit, to validating prototypes, to scaling manufacturing with partners in China, successfully importing millions of devices.
• Collaborated with semiconductor partners to select optimal chipsets and co-develop firmware for robust performance at scale.
• Designed and rolled out GTM strategy and DAAS (Device-as-a-Service) subscription models to drive pan-India deployment in record time.
• Created a new monetization stream by launching celebrity voice-based VAS with icons like Amitabh Bachchan, Mahesh Babu, Kichcha Sudeep, and Mammootty.
• Initiated and scaled a device refurbishment program to 5+ cities, optimizing lifecycle value and reducing cost.
• Set up scalable logistics and warehousing SOPs connecting manufacturing, distribution, and on-ground sales.
• Forged strategic partnerships with leading telecom providers to ensure seamless device connectivity.
• Responsible for all zero-to-one initiatives - from idea to execution, across hardware, software, GTM.

Oct 2020 – Sep 2021 · 11 mos

• Led the 0-to-1 journey for PhonePe’s Gig economy business, owning strategy, execution, & scale-up.
• Created the complete business plan, including revenue model, market sizing, and GTM approach.
• Developed short/ long-term strategic frameworks to align cross-functional teams & drive business.
• Conducted detailed competition benchmarking to identify opportunities and positioning.
• Defined SOPs and operational workflows for demand generation and gig partner onboarding.
• Identified key product features and collaborated on building the product roadmap with tech teams.
• Scaled client outreach to 100+ enterprise leads, pitching SaaS-based gig workforce and converting 20% (~$500K revenue).
• Supported strategic acquisition of GigIndia to accelerate PhonePe’s gig product/business strategy.

Apr 2019 – May 2019 · 1 mo · Mumbai

• Received a Pre-Placement Offer (PPO) for the performance showcased during the 2 months stint with below work.
• Worked with the Product Innovation Team and thoroughly understood its core stages - Product Mix Finalisation, USP Conceptualisation, Sales Team Training, Product Launch & Sustenance Support
• Collaborated with other teams (Strategy, Business Development, Brandcomm, Design) and identified their touch points with the Product Team
• Performed Fit-Gap Analysis of the existing process, in turn suggested innovative ways to streamline and improvise it
• Revamped the existing offline process by implementing it on an online platform, whose major objectives included activities tracking, document repository, Analytics
• Onboarded 6 vendors (including McKinsey & Co.) to help us understand AI Integration with the new platform and made the overall process of Product Innovation more robust
• Travelled to 4 growth regions of Godrej Properties for demonstrating the newly implemented system and delivered training to Managers and S&M Heads
• Identified efforts & estimates of the recommended enhancements and proposed a 75 days action plan

Aug 2018 – Feb 2020 · 1 yr 6 mos · Gurgaon

• Responsible for fostering corporate interactions and building industry relationships with over 150 companies through various campus engagement activities
• Conducted the placement process for 2 batches with the largest size in Summers and Finals Placements

Jul 2017 – Jun 2018 · 11 mos

• As a Cofounder at Botscraper (subsidiary of Stepfinity Softwares), I played a pivotal role in shaping the company’s early growth, wearing multiple hats across Business Development, Customer Engagement, Strategic Planning, and Project Execution.
• Spearheaded GTM strategies, pricing models, and client negotiations to build a scalable and sustainable business foundation
• Focused on customer-centric engagement, resulting in stronger client relationships and repeat business
• Acquired and onboarded 25+ clients, including marquee names like McKinsey & Company, Unilever India, and Red Bull US
• Achieved 10X growth in just 4 months, with over $50,000 revenue generated in the first year of operations
• Successfully transitioned the platform into a SaaS model, launching tailored pricing plans to cater to diverse client needs
• This role honed my ability to drive impact at the intersection of strategy, execution, and customer success - laying the groundwork for long-term business scalability.

Jul 2015 – Jun 2017 · 1 yr 11 mos · Detroit Metropolitan Area

• Led a team of 10 members throughout the project and worked as a single point of contact (SPOC) for client
• Devised Project Plan and conducted Business Analysis/JAD sessions while working from client location in Detroit, USA
• Delivered process walkthrough to client’s Global Leadership Team (CEO/CIO/VPs) in person
• Performed Pre-Sales and Sales activities while being in US and did significant value addition to Business
• Conducted onsite User training sessions for users in USA and remote training for users in Canada, France, Brazil, India & China
• Executed Sales Cloud project with Waterfall methodology whereas Service Cloud with Agile methodology
• Designed and administered deliverable such as Business requirement document (BRD), Story Board, Wireframes, Process and User story document
• Identified risks, Business impact and managed risk register throughout the implementation
• Identified processes through various demonstrations with the help of swim lane workflows
• Maintained Post launch items register and prepared Change Request quotes for any changes in Production environment
• Reported weekly status to Client and internal stakeholders throughout the project

Jul 2014 – Jun 2015 · 11 mos · Hyderabad

• Received training from Oracle and excelled in Customer Relationship Management (CRM) domain
• Implemented Oracle Sales Cloud from scratch for clients in USA and Japan
• Designed Business and Sales Reports as per the Client requirements through Oracle Reporting Tool (OBIEE)
• Acted as a Business Analyst for requirement gathering and understanding of Sales Process of customers.
• Provided necessary support to the team to achieve the project objective
• Performed Fit Gap Analysis of reports in CRM OD and Fusion Sales Cloud.
• Reported Project and Task Status to internal stakeholders on a daily basis

Apr 2013 – Apr 2014 · 1 yr · Kurukshetra

• Led a team of 95 Members and organised several Workshops, Guest Lectures, Exhibitions, Competitions and Events across the year
• Organised Intra College Techest -Altius’13, which attracted huge participation from 1st & 2nd Year
• Founded and Organised Model United Nations (MUN), NIT Kurukshetra'14, which was first of its kind at NIT
• Being a Convener of National level Techfest - Techspardha'14 :
• Organised Techspardha, which registered a footfall of around 10,000 people from across India
• Led several committees such as Events & Stage Management, Sponsorship, External Publicity, Exhibition, Reception and Stationary
• Fetched several sponsorship (national & local) across the two Fests, which included Title and Co-Title Sponsors