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Umakant Dabhade

Customer Success Manager

Mumbai, Maharashtra, India6 yrs 8 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in enhancing customer satisfaction
  • Expert in driving product adoption strategies
  • Strong relationship builder with clients
Stackforce AI infers this person is a Customer Success Manager in the Fintech and Insuretech sectors.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementCustomer Satisfaction (csat)

Other Skills

Web Services APIApplication Programming Interfaces (API)Architecture ReviewsSoftware ImplementationTAMKnowledge SharingSQLCsatEscalation ResolutionCustomer Escalation ManagementEscalations ManagementCustomer OnboardingCross-SellingLead GenerationRelationship Development

About

As a dedicated and results-driven Customer Success Manager, I have a passion for building strong relationships with clients and ensuring their success through innovative solutions and continuous support. With a proven track record of enhancing customer satisfaction and driving product adoption, I am committed to helping businesses achieve their goals. I thrive in dynamic environments where I can leverage my skills to foster customer loyalty and contribute to the overall growth of the organization. I am passionate about continuous learning and professional development, always seeking opportunities to improve and innovate. Let's Connect: I am eager to connect with fellow professionals, industry experts, and potential collaborators. Feel free to reach out to me to discuss customer success strategies, share insights, or explore new opportunities.

Experience

6 yrs 8 mos
Total Experience
1 yr 8 mos
Average Tenure
2 yrs 6 mos
Current Experience

1silverbullet

Customer Success Manager

Nov 2023Present · 2 yrs 6 mos · Mumbai, Maharashtra, India · On-site

  • Bridging business and technology through our innovative solutions.
  • We enable companies to build the most consumer-friendly experiences by providing them with the tools they need to integrate a dynamic tech infrastructure into their platforms.
Web Services APIApplication Programming Interfaces (API)Architecture ReviewsSoftware ImplementationTAMKnowledge Sharing+50

Extraaedge

3 roles

Technical Account Manager

Apr 2023Oct 2023 · 6 mos

Customer Delight engineer

Jul 2022Apr 2023 · 9 mos

Customer Escalation ManagementEscalations ManagementCustomer Success

Customer Success Manager

Jan 2022Jul 2022 · 6 mos

Customer ExperienceAccount ManagementCustomer Success

Edge crm

Customer Success Manager

Jun 2020Dec 2021 · 1 yr 6 mos · Mumbai, Maharashtra, India

Kotak mahindra bank

Deputy Manager

Dec 2018Nov 2019 · 11 mos · Thane, Maharashtra, India

Education

KMSP Mandals Sant Rawool Maharal Mahavidyalaya Kudal Dist Sindhudurg 416 520

Bachelor of Science in Information Technology — Information Technology

Jan 2012Jan 2015

N.A.D. Topiwala College, Malvan, 416606

Jan 2009Jan 2011

A.S.D Topiwala high school Malvan,416606

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