Parinitha Manjuntha

Operations Associate

Bengaluru, Karnataka, India4 yrs 9 mos experience
Highly Stable

Key Highlights

  • Led innovative strategies to enhance online shopping.
  • Data-driven leadership improving customer satisfaction.
  • Empowered team collaboration for retail excellence.
Stackforce AI infers this person is a B2C e-commerce operations leader focused on customer experience and process optimization.

Contact

Skills

Core Skills

Stakeholder ManagementProcess Optimization & Workflow StreamliningCustomer Experience Improvement

Other Skills

Root Cause Analysis & Upstream Defect EliminationCustomer ExperienceData Analysis & ReportingCross-Functional Influence & LeadershipRetailE-commerceProduct CatalogOnline Retail

About

Steering operations at Amazon, my passion for e-commerce and customer satisfaction is reflected in our team's innovative strategies to improve the online shopping experience. With over a year and a half in my current role, we've developed solutions that resonate with our diverse customer base. Our collaborative efforts have been pivotal in evolving the retail landscape and setting new benchmarks for service excellence. My leadership is grounded in a data-driven approach, ensuring that every decision bolsters business outcomes and enriches the customer journey. At the intersection of technology and commerce, my role involves synthesizing complex information to foster an environment where continuous improvement is the norm, and where every team member is empowered to contribute to our collective success.

Experience

4 yrs 9 mos
Total Experience
4 yrs 9 mos
Average Tenure
4 yrs 9 mos
Current Experience

Amazon

2 roles

Operations Manager

Promoted

Jul 2023Present · 2 yrs 9 mos · Bengaluru, Karnataka, India

Root Cause Analysis & Upstream Defect EliminationStakeholder ManagementProcess Optimization & Workflow Streamlining

Catalog Associate

Sep 2012Sep 2014 · 2 yrs · Hybrid

Customer ExperienceCustomer Experience Improvement

Education

Bangalore University

Masters of Commerce — Accounting and Taxation

Jan 2010Jan 2012

Bangalore University

Bachelor of Commerce - BCom — Accounting and Finance

Jan 2007Jan 2010

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