Abhinav Singh

Business Analyst

Gurugram, Haryana, India9 yrs experience

Highly Stable

Key Highlights

Expert in escalation management and customer service.
Skilled in music performance and education.
Proficient in Microsoft Office tools.

Stackforce AI infers this person is a Customer Experience Specialist with a strong background in music education and performance.

Contact

Skills

Core Skills

Escalation ManagementCustomer ServiceMusic Performance

Other Skills

Escalation ResolutionCustomer Escalation ManagementCommunicationMusic TheoryMusic EducationMicrosoft ExcelMicrosoft OfficeMicrosoft WordProblem SolvingDecision-MakingRecruitingTechnical RecruitingInterviewingScreeningShortlisting

Experience

9 yrs

Total Experience

8 yrs 7 mos

Average Tenure

1 yr 5 mos

Current Experience

Zomato

2 roles

Senior Escalations

Promoted

Aug 2025 – Present · 9 mos · Gurugram, Haryana, India · On-site

Escalation ResolutionCustomer Escalation ManagementEscalation Management

Customer Experience Associate

Dec 2024 – Aug 2025 · 8 mos · Gurugram, Haryana, India · On-site

CommunicationCustomer Service

T series stage works

Singer

May 2017 – Dec 2025 · 8 yrs 7 mos · Noida

Music TheoryMusic EducationMusic Performance

Education

Amrita Vishwa Vidyapeetham

Master of Computer Applications - MCA — Computer Applications

Sep 2021 – Dec 2023

Chhatrapati Shahu Ji Maharaj University

Bachelor's degree — Science

May 2017 – Nov 2020

T-Series Stage Works Academy

Diploma — Classical and Bollywood Vocals

Jan 2017 – Jan 2018

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