Feb 2024 – Apr 2024 · 2 mos · Maharashtra, India · On-site

• I'm leveraging my expertise to enhance the academic journey of FYBAF and FYBCOM students. I deliver add-on lectures focusing on Teaching, Digital Marketing, Affiliate Marketing, eCommerce, and Business Management. Through hands-on sessions, students gain practical insights by setting up Shopify stores, managing marketing ads, and exploring live examples, Sharing a deeper understanding of real-world market dynamics to them.

Oct 2023 – Present · 2 yrs 7 mos · India · On-site

• At The Paan Legacy, we’re on a mission to revive the charm of traditional Indian desserts with a modern twist. Founded by passionate enthusiasts of India’s rich culinary heritage, we are dedicated to creating gourmet paans, hand-roasted mukhwas, and unique sweets that celebrate authentic flavors and quality.

Apr 2022 – Nov 2023 · 1 yr 7 mos · Mumbai Metropolitan Region

• As a Director of Business Development, I personally steer our ship through partnerships and acquisitions, ensuring that every opportunity is harnessed for growth. With a hands-on approach, I oversee our sales channels to ensure seamless client experiences and workflow.
• Leveraging my expertise in digital marketing, I'm committed to fueling our client and in-house marketing funnels for exponential growth. Staying at the forefront of automation and industry trends, I motivate our team to consistently aim higher, driving us toward continued success. Together, we always keep our sights set on the horizon, propelling our journey onward and upwards

Mar 2022 – Jun 2022 · 3 mos · India

• 1. Managing one of the Biggest cross border amazon account in UAE
• 2. Strategizing growth and sales
• 3. Pricing strategy and running efficient ads
• 4. Cost efficiency and resource utilization
• 5. Listings and pricing automation

May 2021 – Apr 2022 · 11 mos · India

• Working with 16+ International and Domestic Marketplaces all over the globe.
• Identify potential marketplaces which will lead to strategic partnership and growth of the company
• Responsible for handling and getting sales for Amazon Marketplaces in UAE and USA
• Managing the supply chain for 160+ countries
• Analyze the sales for potential marketplaces
• Responsible for coordinating and ensuring closure of deals with the vendors and clients

Feb 2022 – Mar 2024 · 2 yrs 1 mo · Mumbai, Maharashtra, India

• Ekrayah Bridges the gap of availability for all your favorite overseas products to your doorsteps. We help your brand to scale globally and give the best shopping experience & customer service to your overseas customers.
• Major categories we deal in are Health & Beauty, Personal care, Toys, Health Aids, Supplements & many more.
• Ekrayah is taking one more step to help Indian Sellers to sell Globally via Ekrayah or your own D2C Platforms and enjoy the leverage of expanding and benefiting from the Global Market.

Dec 2020 – May 2021 · 5 mos

• 1. Leading sales on different Marketplaces around the globe
• 2. Managing overall Operation to make sure the in and out of orders are going smoothly
• 3. Reporting to Director directly
• 4. Sales strategy
• 5. Pricing and ads proposals
• 6. Looking out after every global Marketplace Account team

Dec 2019 – Nov 2020 · 11 mos

• Handling Inventory base Software - Woo-commerce & Shopify
• Listing & uploading of catalogs & products on the website as well on different marketplaces.
• Create & maintain website content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
• Monitor day to day sales, catalogue, promotions, returns, customer issues etc.
• Manage timely replenishment of inventory for all market places.
• Handling purchase orders and procuring goods as per requirement of clients and company.
• Managing & Forecasting Inventory for e-Commerce portals.
• Follow-up with logistic partners
• Taking care of all the customers' queries and promptly replying back to customers.
• Co-coordinating with warehouse team and internal team for billing and pricing process.
• Co-ordination with various Market Places, Vendors, and Customers
• Updating Product Description/ specifications/ Images/ Pricing/ Discount etc
• Inventory Management, Reports generation
• Analyzing different sellers and deciding an proper price to sell products

Jun 2019 – Dec 2019 · 6 mos · Maharashtra, India

• Handling Inbound calls and managing customer complaints end to end (Logging to resolution)
• Undertaking diligent complaint investigation regarding payments to ensure the correct customer outcome is reached
• Ensuring complaints management is undertaken via both inbound and outbound customer contact over telephone and Email.
• Completely Utilizing all available customer/colleague channels to communicate effectively with customers
• Managing customer's payment and issues account from the start till they get resolved.