Aug 2021 – Present · 4 yrs 10 mos · Global

• Global responsiblity for IT functions including cyber security, business applications, corporate IT and data at Progress Software, a company with many deeply embedded products that power hundreds of millions of interactions daily around the world.

Jul 2016 – Jun 2021 · 4 yrs 11 mos · Greater Boston

• I am globally responsible for Business applications, Business intelligence, Cyber Security, Governance, Corporate IT and Product Operations for the privately owned $1.4Bn LogMeIn Inc, owners of LastPass, GotoMeeting, GotoConnect and a wealth of remote access products. Multiple successful acquisitions have formed a CIO organization with many examples of efficiency creation within the company. With 9 major functional areas in my remit, my teams support all parts of LogMeIn's business on a global level and a scale that reflects our diverse product portfolios and markets.
• With a focus on quality, delivery and user experience, the CIO team leads from the front in M&A activity ( including material acquisitions, tuck-ins, and divestitures ) entry into new markets/geographies and adoption of new technology.

Oct 2012 – Jul 2016 · 3 yrs 9 mos

• Global responsibility for SaaS Operations, Corporate IT and Customer Support in a successfully transformed On-Premise to SaaS solution provider. Program oversight and management responsibility includes the company's achievement of ISO27001, SOC1+2 Type 2, PCI-DSS V3.1 , HIPAA and other industry standards implementations and exemplary uptime and availability stats. My role here also includes business process transformation, information and systems governance bringing reliability and consistency to the business environment. . Real world SaaS experience both from a service offering and a service consumption and a commitment to protecting customer data in regulated environments are critical aspects of this role.

Sep 2011 – Oct 2012 · 1 yr 1 mo

• Responsible for the Cloud and SaaS product direction, including product management, compliance, security and SaaS operations on a global basis.

Nov 2009 – Sep 2011 · 1 yr 10 mos

• Providing the bridges between Enterprise customer needs, engineering and solution provision. Combining structured and unstructured data together to deliver on business needs in a highly secure environment. This role links Cloud Computing with Enterprise Solutions.

Dec 2007 – Present · 18 yrs 6 mos · New Hampshire, United States

Aug 2006 – Sep 2007 · 1 yr 1 mo

• Multi-faceted role including:
• 1) The strategic technology outlook for the company
• 2) Analyst and investor relations from a technology perspective
• 3) Liasion with field, engineering and customer base to provide continual evolution of our solutions.

Jun 2005 – Aug 2006 · 1 yr 2 mos

• In addition to enterprise class presales activities to the world's largest financial institutions, this role include technical and strategic guidance in product direction for the company.

Oct 1999 – Jan 2004 · 4 yrs 3 mos

• Enterprise class presales activities for large financial institutions. All deals in excess of $2M. Contact Center and Branch networks primary focus, with hands on technology and architecture focus

Feb 1996 – Feb 1999 · 3 yrs

• Data Warehousing and ETL company.
• Helped take the company from 5 people in Europe to over 60. Joined as a pre-IPO team member and focussed primarily on presales in UK, Europe and SE Asia. Role included European platform support for data warehouse projects

Jan 1993 – Feb 1996 · 3 yrs 1 mo

• Senior presales consultant for named accounts in UK region. Specializing in database and tools initially. Moved to Corporate presales role for large scale database deployments, benchmarks and technical proof of concepts.

Sep 1989 – Jan 1993 · 3 yrs 4 mos

• Field Support Engineer for software hotline and UNIX consulting on the NCR Tower and 3000 series computers. Late stage career focussed on the TopEnd TP Monitor software product.

Jan 1985 – Jan 1989 · 4 yrs