Aug 2020 – Sep 2021 · 1 yr 1 mo

• Working in partnership with business leaders to consult with, provide advice and recommendations on a full spectrum of HR activities in the following divisions (2000 people based in 5 locations worldwide – UK, Isle of Man, Ireland, Malta, India, Bulgaria):
• o Customer Operations
• o Fraud Analysis
• o Payments
• o Data Analytics
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Provides guidance and input on business unit restructures, workforce planning and succession planning.
• Identifies training needs for business units and individual executive coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

Nov 2015 – Jul 2020 · 4 yrs 8 mos · Bulgaria

• DXC Technology was Spin-off company between HPE Enterprise services and CSC.
• Created Global On-boarding Program – 2500 employees
• Facilitated the creation of a new business unit - Digital Centre for Pre-sales
• Created a Skill Matrix process and implemented it for 2500 employees
• Started Cross Countries Culture Training & Mentoring program for Foreign Managers
• Developed and run a Leadership Coaching Program for Pre-sales Senior Managers.
• Provided Business Units leaders with full HR support on all HR activities in the following divisions worldwide (800 people based in 7 locations worldwide – US, India, Bulgaria, Slovakia, Lithuania, and the Philippines):
• o Software Delivery
• o Solution Architects
• o Bid management, Proposal Management
• o Sales & Business Development
• Oversee and maintains the Workforce Management - forecasting, scheduling, tracking, monitoring, and reporting. Monitor business progress against the execution of workforce plans and ensures plans are aligned with corporate principles
• Leading team of 6 Business Operations Specialists – based in Bulgaria & India
• Identifies training needs for teams and individuals, Evaluates training programs
• Create, Deliver and Facilitate training, workshops, team-building sessions across the department
• Manage and Support People & Talent Development Processes
• Talent Acquisition and recruitment activities - Full Staffing Analysis, planning, defining
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Deliver data-driven insights to support actionable strategic workforce direction
• Coordinate with third-party vendors – contracting companies, training companies – Team Buildings and team activities
• Executive Coaching & Mentoring.

Sep 2015 – Sep 2021 · 6 yrs · Bulgaria

• My goal as a business and life coach is to collaborate with and support professionals and business owners who are committed to having more in their businesses and lives.
• I have over 5 years experience as a career and small business coach, helping individuals and businesses successfully move through the career transition and business creation process. And I am currently in the process of obtaining ICF Accreditation through the Erickson International Professional Coaching Program.

Jul 2011 – Nov 2015 · 4 yrs 4 mos · Sofia, Bulgaria

• Visteon acquired Johnson Controls Automotive Business.
• Created On-boarding Program for Visteon Bulgaria – 700 employees
• Created a Leadership Development program for Visteon Bulgaria – 100 managers
• Implemented Talent Management Process Improvement
• Organized PR & Employer Branding events – Bulgarian President’s visit at Visteon Bulgaria
• Robo league Bulgaria - Co-founder, Project Manager & PR
• Coordinated a strategic program for University Strategic Partnerships and an Action plan for the Bulgarian Education development.
• Delivered Soft skills trainings – Presentation skills, Communication skills, Assertive Communication etc.
• Talent Acquisition and recruitment activities - Full Staffing Analysis, planning, defining, and validating a talent management philosophy and approach for the organization. Includes managing the annual Internship program.
• Leading team of Recruiters
• Learning and Development - Designed, developed, and executed on-boarding program
• Facilitating the definition of yearly learning objectives, building materials, and tools, or customizing commercially available programs, vendor management
• Organizational Effectiveness - Leading or participating in HR department-sponsored special projects or initiatives about organizational effectiveness
• PR & Employer Branding Lead for the location
• Employee Communications Management Responsibilities
• Universities Cooperation and Project Management.

Jul 2011 – Jul 2014 · 3 yrs · Sofia, Bulgaria

• Johnson Controls was acquired by Visteon Electronics
• ☞ Talent Acquisition
• ☞ Recruitment Activities (Full Staffing Analysis, Planning and Execution)
• ☞ Talent Management (Planning, defining and validating a talent management philosophy and approach for the organization. Includes employee performance, career development)
• ☞ Learning and Development (Designing, developing and executing onboarding programs. Includes defining learning objectives, building materials and tools, or customizing commercially available programs.)
• ☞ Trainings & Workshops Execution (Designing and developing foundational programs (e.g., Effective Communication, portal, travel, email, desktop applications, policies, compliance, language). Defining learning objectives, building materials and tools, or customizing commercially available programs.)
• ☞ Organizational Effectiveness (Leading or participating in HR department sponsored special projects or initiatives pertaining to organizational effectiveness.)
• ☞ Change management (Designing and developing HR communications.)
• ☞ Employee Communications
• ☞ People Development
• ☞ PR & Employer Branding
• ☞ Universities Cooperation and Project Management

Jan 2009 – Jan 2011 · 2 yrs · Sofia, Bulgaria

• ☞ Identifying training and development needs within an organisation through job analysis;
• ☞ Designing and developing training and development programmes based on both the organisation's and the individual's needs;
• ☞ Developing effective induction programmes;
• ☞ Producing training materials for in-house courses;
• ☞ Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;
• ☞ Evaluating training and development programmes;
• ☞ Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses;
• ☞ Increasingly, having an understanding of e-learning techniques.

Jun 2007 – Jul 2011 · 4 yrs 1 mo · Sofia, Bulgaria

• ☞ Meeting with potential corporate clients of the company, analyzing their specific hiring needs and managing the whole hiring process for them - day to day communication, creating and posting job ads, interviews, post-hiring activities;
• ☞ Taking part in pre-screening process of potential candidates for different positions in ICT sector; Training of the new employees in the company;
• ☞ Consultancy role: organization development;
• ☞ Writing of PR Articles; Negotiating with clients;
• ☞ Taking part in Job Fairs, as well as University presentations and HR lectures;
• ☞ Accounting activities - invoices, working reports, salary levels; Communication with administrative institutions about recruitment issues.
• ☞ Online consultancy: http://www.bestjobs.bg/forum/topic/idtopic/953/ekspert-na-sedmicata-09-16-02-2009-martina-vidolova-starshi-konsultant-choveshki-resursi-v-bulwork ;

Jun 2006 – Jun 2007 · 1 yr

• ☞ Answer staff questions in person;
• ☞ Troubleshoot computer problems;
• ☞ Advise staff on appropriate action;
• ☞ Communication with clients;