Harini Murugan

Associate Consultant

Chennai, Tamil Nadu, India9 yrs 8 mos experience

Key Highlights

  • Proven track record in SaaS sales.
  • Expert in driving customer success and satisfaction.
  • Strong relationship builder with international clients.
Stackforce AI infers this person is a SaaS sales expert with a strong focus on customer success and relationship management.

Contact

Skills

Core Skills

Sales ManagementCustomer SuccessAccount Management

Other Skills

Client RequirementsSAP Sales & DistributionEscalations ManagementProduct SupportSolution SellingSales PlanningUpsellingSkilled Multi-taskerDigital TransformationCustomer SupportCustomer ValueEnd-to-End SalesSaaS SalesWritten CommunicationRevenue Generation

About

I’ve spent the last few years in SaaS sales, working closely with growing teams to figure out what actually moves the needle,beyond just selling a product. What I enjoy most? Having real conversations, understanding people, and making sure I’m helping solve the right problems. Whether it’s opening doors as a BDR or building trust as an AE, I’ve always leaned on curiosity, empathy, and a bit of hustle. Outside of work, you’ll probably find me on a long walk with Music, journaling ideas or watching a movie, cooking in style! Let’s connect—whether it’s about SaaS, sales, or movies.

Experience

9 yrs 8 mos
Total Experience
1 yr 1 mo
Average Tenure
11 mos
Current Experience

Simbian

AI Security Solutions Consultant

Jul 2025Present · 11 mos · Mountain View, California, United States · Remote

Groar

Lead Account Executive

Oct 2024Jun 2025 · 8 mos · Chennai, Tamil Nadu, India · Hybrid

Client RequirementsSAP Sales & DistributionEscalations ManagementProduct SupportSolution SellingSales Planning+36

Freshworks

2 roles

Senior Account Executive - Commercial

Jan 2024Oct 2024 · 9 mos · Chennai, Tamil Nadu, India · On-site

Client RequirementsSAP Sales & DistributionEscalations ManagementProduct SupportSolution SellingSales Planning+38

Business Development Manager

Jul 2023Dec 2023 · 5 mos · Chennai, Tamil Nadu, India · On-site

Client RequirementsEscalations ManagementProduct SupportSolution SellingUpsellingSkilled Multi-tasker+35

Vajro

2 roles

SDR Manager

Promoted

May 2022Apr 2023 · 11 mos · Chennai, Tamil Nadu, India

  • > Driven a team of 6 SDR's to expand the customer base in the given region & closed upto 300+ accounts
  • > Conducted monthly team meetings and weekly one-on-ones covering monthly sales expectations & results, daily activity requirements, new sales pipeline management, and ongoing developmental opportunities.
  • > Created monthly contests to drive sales results, celebrated success, and inspired teammates to succeed in a competitive environment.
  • > Provided team members the opportunity to collaborate with each other, share success stories, and best practices in the team
  • > Created and implemented processes to increase efficiency in the sales process while ensuring quality control measures were followed at each stage of the funnel.
  • > Developed and executed sales strategies for new business development, including lead generation, nurturing, and closing deals with a focus on the e-commerce vertical.
Relationship BuildingClient RequirementsAccount ManagementSales ManagementEscalations ManagementCampaigns+51

SDR

Oct 2021Apr 2023 · 1 yr 6 mos · Chennai, Tamil Nadu, India

  • Penetrate, profile, qualify and schedule well qualified appointments with key decision makers within our “targeted” market
  • Communicate with prospects via cold calls, emails ,LinkedIn & Whatsapp to develop an interest for the product
  • Research customers, identify decision makers, educate prospects and qualify buying interest & sense of urgency
  • Be the face of the organisation, pitching the product to the client by understanding their needs & issues
  • Prepare and analyze leads pipeline reports and dashboards
  • Consistently exceeded the target by 30% every quarter as an individual
Relationship BuildingClient RequirementsAccount ManagementEscalations ManagementCampaignsProduct Support+50

Mygate

Client Account Manager

Sep 2020Apr 2021 · 7 mos · Chennai, Tamil Nadu, India

Relationship BuildingAccount ManagementProject ManagementNegotiationMarket KnowledgePresentations+12

Oyo

Escalation Manager

Dec 2019Sep 2020 · 9 mos · Chennai, Tamil Nadu

  • Generation of revenue by realizing the rental values from all the tenants.
  • Operational Expense for each bed should be less than INR. 1000 & the same to be managed across the city.
  • Prepare Revenue projections for the month to account the profitability.
  • Based on the revenue, the action plan has to be drafted & implemented against the bleeding properties
  • Focusing on the Key Metrics of the Zonal Manager (Bookings, NPS – UH<5%, Ticket-Closures on or above 90%)
  • Highlights: Prepared a Run time Dashboard for all the Zonal Managers on their Open tickets (PIT STOP)
Relationship BuildingAccount ManagementProject ManagementSales MetricsNegotiationMarket Knowledge+14

Zolo

Senior Business Development Executive

Jan 2019Dec 2019 · 11 mos · Chennai Area, India

  • Lead generation by different sources (Online, Channel Partners, Roads)
  • Rental Negotiation with the Owner after Market Analysis & Close the deal.
  • Drive Activation team to set the property live.
  • Once the property is made live, fill the property of tenants with 75% Occupancy.
  • Highlights: Prepared a Business Intelligence Sheet to obtain the rental configuration of home with respect to the areas
Relationship BuildingAccount ManagementProject ManagementSales MetricsMarket KnowledgePresentations+12

Cognizant

Senior Process Executive

Jan 2017Feb 2018 · 1 yr 1 mo · Chennai, Tamil Nadu, India

  • Assess the background check for the Medical Professionals based on the Health Care providers & credential them into the network
  • Highlights: Prepared a Macro to get the appropriate workflows based on the state & Health Care Providers respectively.
Interpersonal SkillsCommunication

Atos

Officer

Dec 2014Jan 2017 · 2 yrs 1 mo · Chennai, Tamil Nadu, India

  • Engineers to be scheduled with jobs for the day & ensuring its completion on the day
  • Schedule the Jobs to the engineers in UK has to be done before D-2 according to the time slot & the assigned Jobs for the engineer has to be dispatched via the Mobile Terminal.
  • Bridging between the Customers, Engineers & On-Shore Team.
  • Highlights: Created a Macro for Job sheet to be sent to every individual engineers
Interpersonal SkillsCommunication

Education

Tamilnadu College of Engineering

Bachelor of Engineering (B.E.) — Computer Science

Jan 2010Jan 2014

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