Dhairya Shukla

Business Development Executive

Bengaluru, Karnataka, India10 yrs 9 mos experience

Key Highlights

8+ years of sales experience driving revenue growth.
Expert in building strong client relationships.
Proven track record of exceeding sales targets.

Stackforce AI infers this person is a SaaS Sales Professional with expertise in client relationship management.

Contact

Skills

Core Skills

Account ManagementKey Account Acquisition & RetentionSales EngineeringBusiness DevelopmentSalesSaas SalesCustomer Success

Other Skills

Lead QualificationTeam ManagementNegotiationEnd-to-End SalesCold CallingLeadershipAffiliate MarketingLead GenerationDirect SalesDigital MarketingSocial Media MarketingSoftware as a Service (SaaS)Customer SupportCustomer Relationship Management (CRM)Customer Engagement

About

As a seasoned sales professional with 8+ years of experience, I have a proven track record of driving revenue growth and exceeding sales targets. My expertise lies in building strong client relationships and delivering tailored solutions that meet their unique needs and challenges. Throughout my career, I have honed my skills in prospecting, lead generation, and closing deals, and I am adept at managing complex sales cycles. I have a deep understanding of the industry landscape and am always up-to-date on the latest trends and innovations. But beyond my technical skills, I believe that my success as a salesperson stems from my ability to listen to and connect with clients on a personal level. I am a firm believer in the power of relationships and strive to build lasting partnerships based on trust, integrity, and mutual respect. I am always looking for new opportunities to grow and expand my sales career, and I welcome the chance to connect with other professionals in the industry. Let's connect and explore how we can collaborate to achieve our shared goals.

Experience

10 yrs 9 mos

Total Experience

Average Tenure

Current Experience

Pazcare

2 roles

Senior Key Account Manager – Inbound Sales

Promoted

Jun 2025 – Present · 1 yr · Bengaluru · On-site

1-Managed inbound leads by conducting frequent client meetings, understanding requirements, and driving consultative sales discussions.
2-Built and nurtured strong client relationships through consistent follow-ups, ensuring high engagement and conversion rates.
3-Collaborated with internal teams to prepare competitive quotes (raters) tailored to client needs and market benchmarks.
4-Led end-to-end sales cycles, from quote sharing to negotiation and closure, ensuring timely follow-ups and deal conversions.
5-Ensured seamless onboarding experience for clients, coordinating across teams for smooth policy issuance and implementation.
6-Assigned and transitioned clients to Customer Success Managers (CSMs), ensuring continuity in relationship management and service delivery.
7-Provided post-sales support when required, addressing client queries and ensuring a high-quality customer experience.

Key Account Acquisition & RetentionAccount ManagementLead QualificationTeam Management

Account Manager – Outbound

Jan 2025 – Jun 2025 · 5 mos · Bengaluru · On-site

1-Led end-to-end employee benefits operations across onboarding, policy issuance, and renewals on a SaaS platform, ensuring seamless execution.
2-Streamlined claims coordination by working closely with TPAs, insurers, and internal teams, enhancing service efficiency and client satisfaction.
3-Improved turnaround time (TAT) and elevated client experience through proactive query resolution and structured support.
4-Built and maintained MIS dashboards, enabling data-driven decision-making while ensuring 100% data accuracy and compliance adherence.
5-Influenced product enhancements by sharing client feedback, driving feature adoption, and leading engagement initiatives such as wellness programs and benefit sessions.
6-Spearheaded onboarding of 6 SME clients, contributing directly to revenue growth and portfolio expansion.

Sobha ltd.

Deputy Manager

Nov 2023 – Jan 2025 · 1 yr 2 mos · India

Skill-lync(crio.do)

Key Account Manager

Sep 2021 – Oct 2023 · 2 yrs 1 mo · Banglore

Provided amazing customer service by exhibiting good communication skills and responsiveness while dealing with client issues inside internal departments.
Maintaining accessibility and availability to many clients, setting priorities, and clearly communicating rationale and timescales
Customers were assisted via Zoom video chats, with effective responses to their queries and concerns.
Successfully managed a large volume of consumer inquiries while maintaining high levels of satisfaction.

Sales EngineeringNegotiationEnd-to-End SalesCold CallingLeadershipAffiliate Marketing+4

Upgrad

Key Account Manager

Sep 2020 – Jul 2021 · 10 mos

Being a part of customer success team we are responsible for various activities such as client management
and maintaining the strong relationship with newly onboarded client as well as existing clients in a professional
manner.
Product implementation demonstrating the value of a product to clients.
Taking care of the renewal and retention part and ensure client satisfaction.
Answer customer queries over calls, chats and mails.
Work with business units in developing plans to increase revenue through products and services

Cold CallingLeadershipTeam ManagementAccount ManagementBusiness Development

Byju's (think & learn pvt. ltd.)

Account Manager

Apr 2019 – Mar 2020 · 11 mos

Answer customer queries over calls, chats and mails.
Analyze the client feedback and use it for the benefit of company.
Product implementation Demonstrating the value of a product to clients.
Taking care of escalation and client queries and ensure the client satisfaction and helping them to address
their queries in a timely manner.

SalesNegotiationCold CallingAffiliate MarketingLead GenerationDirect Sales+2