Sumathi Pai

Business Development Executive

Bengaluru, Karnataka, India16 yrs 2 mos experience

Highly Stable

Key Highlights

Proven track record in driving customer retention and revenue growth.
Expertise in leading high-performing sales teams.
Strong ability to align technology solutions with business objectives.

Stackforce AI infers this person is a SaaS Sales Leader with a strong focus on customer success and strategic partnerships.

Contact

Skills

Core Skills

Customer RetentionTeam LeadershipCustomer SatisfactionStakeholder CollaborationSales StrategyClient EngagementGo-to-market StrategyProduct EvangelismRevenue GrowthConsultingTechnical SolutionsCustomer Alignment

Other Skills

Titans clubSalesforce.comCloud ComputingSaaSSolution SellingEnterprise SoftwarePre-salesBusiness DevelopmentAccount ManagementCRMStrategic PartnershipsData CenterStrategic AccountCloud InfrastructureLead Generation

Experience

16 yrs 2 mos

Total Experience

5 yrs

Average Tenure

11 mos

Current Experience

Snowflake

Enterprise Account Executive

Jul 2025 – Present · 11 mos

New relic

2 roles

Manager - Enterprise Sales and Renewals

Apr 2024 – Jul 2025 · 1 yr 3 mos

Built and led a high-performing renewals team, consistently exceeding revenue targets.
Drove customer retention by managing the full renewal lifecycle collaborating with influencers and decision makers.
Identified cross-sell and upsell opportunities to enhance customer value and growth.

Customer RetentionTeam Leadership

Global Account Manager

Nov 2022 – Apr 2024 · 1 yr 5 mos

Managed growth initiatives for existing global enterprise customers focussing on driving consumption, customer satisfaction and retention.
Enabled cross-functional teams to effectively utilise observability tools, driving improvements in online performance and ROI.
Collaborated with multiple internal and external stakeholders to align business objectives with technology solutions.

Customer SatisfactionStakeholder Collaboration

Akamai technologies

3 roles

Enterprise Account Executive

Promoted

Jan 2017 – Nov 2022 · 5 yrs 10 mos

Executed industry-driven sales plans, generating and qualifying business opportunities across the territory and existing customer base.
Engaged with C-level stakeholders to drive key relationships and achieve business goals.
Aligned with cross-functional teams, including legal, marketing, product, engineering to drive revenue
Focused on client satisfaction coupled with cross and upselling strategic solutions

Sales StrategyClient Engagement

Strategic Sales Specialist

Jan 2016 – Dec 2016 · 11 mos

Defined and executed GTM mobile strategy in APJ, targeting mobile networks and content providers.
Evangelised innovative mobile app strategies, driving product innovation and feature development.
Collaborated with cross-functional teams, product and implementation to enhance user experience, drive new features and engagement through mobile solutions.

Go-to-market StrategyProduct Evangelism

Senior Customer Solutions Engineer

May 2012 – Dec 2015 · 3 yrs 7 mos

Partner closely with sales managers to drive revenue growth and identify upsell opportunities for strategic solutions.
Consulting with a focus on scoping, solution design, and implementation.
Developed roadmap strategies in partnership with R&D and Product Management to enhance product offerings.

Titans clubRevenue GrowthConsulting

Keynote systems

Sales Engineer

Feb 2010 – May 2012 · 2 yrs 3 mos

Implemented and monitored custom web solutions to strengthen customer online business presence.
Collaborated with C-suite and top management to align technical and business objectives.
Developed strategic demo environments and tools for measuring online performance goals.

Technical SolutionsCustomer Alignment