Mar 2024 – Dec 2024 · 9 mos · Chandigarh, India · Remote

• Built a sales team from scratch, hiring and training salespeople.
• Prepared objection handling techniques to enhance sales performance.
• Guided the sales team to consistently achieve revenue targets.
• Collaborated with the marketing team to generate leads and drive revenue.
• Implemented and set up new processes for both presales and sales teams.
• Trained and managed the retention and renewal team, creating a new department focused on client retention.
• Closely participated in recruitment by conducting interviews.

Feb 2023 – Feb 2024 · 1 yr · Bengaluru, Karnataka, India · Remote

• Set and achieved sales targets aligned with company objectives and market potential.
• Provided guidance to diverse team members, facilitating deal progression.
• Implemented effective sales strategies, consistently exceeding targets.
• Managed a seven-member team, overseeing portfolio management and KRAs.
• Conducted training sessions on product pitching techniques, enhancing sales effectiveness.
• Strategically recruited sales executives to elevate performance and drive results
• Initiated and led international sales efforts, bridging diverse markets to drive expansion and revenue acceleration
• Proficiently trained both domestic and international sales professionals, ensuring alignment with global market dynamics and diverse customer needs

Sep 2022 – Jan 2023 · 4 mos · India

• Initiated referral program and successfully brought 42% Conversions from same.
• Imported (CPC) Cost per class from avg USD 5 to USD 7.
• Guided the team to achieve 50 Lakhs with a total of 566 renewals maintaining a renewal rate of 70%.
• Strategically recruited sales executives to elevate performance and drive results.
• Establish all procedures from the ground up to expand globally for the retention team.
• Worked closely with Customer success team & Operations team to build new processes for Increasing Renewal & Retention rate.
• Created a new Department Retention Team after the introduction of Subscription Program.

Mar 2022 – Oct 2022 · 7 mos · India

• Initiated and led a buddy Training Programmed.
• Generated revenue of USD 100K in new sales and 10L USD in renewal from August 2021 to August 2022
• Managed training for Teachers and BDAs for soft skills and sales objection handling.
• Acted as a Team lead in absence of the Team lead multiple times.
• Achieved team targets while Co-leading team

May 2021 – Mar 2022 · 10 mos · India

• Identify new business opportunities and partners
• Conducting market research and identifying potential clients
• Collating and maintaining client information in the CRM database
• Cultivating strong relationships with new clients, While maintaining existing client
• relationships
• Worked in 50+ countries, closed ticket sizes ranging from USD 1000 to USD 3200.
• Opened a new market in countries like UK and US.

Apr 2020 – Jul 2020 · 3 mos · Delhi, India

• Research for various Marketing communication, Advertisement. Sales

Sep 2017 – Jul 2018 · 10 mos · On-site

• Procurred new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Created and maintained HubSpot, Marketing Campaigns, LinkedIn/Social Connections etc. to drive growth and business development.
• Maintained meaningful relationships with existing clients to ensure that they are retained.
• Expanded client base through strategic business development efforts and effective lead generation.
• Identify new business opportunities and partners
• Conducting market research and identifying potential clients
• Collating and maintaining client information in the CRM database
• Cultivating strong relationships with new clients, While maintaining existing client
• relationships
• Cultivated relationships with institutions, providing tailored counselling and support.
• Developed and executed compelling sales pitches, enhancing marketing and advertisement initiatives.
• Spearheaded business growth initiatives and provided advisory services to educational institutions.
• Crafted and delivered persuasive sales presentations and directed marketing and advertising efforts.
• Addressed and resolved the staff concerns and complaints.
• Actively involved in overseeing administrative functions, leading team operations, and managing staff.

Aug 2017 – May 2019 · 1 yr 9 mos · On-site

• Lead Generation & Prospecting: Identifed and targeted potential clients.
• Manage and trained the team for same.
• Guided the team to achieve over 78 Lakhs with a total of 76 New Client base.
• Procurred new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Created and maintained HubSpot, Marketing Campaigns, LinkedIn/Social Connections etc. to drive growth and business development.
• Established all procedures from the ground up to expand globally.

Nov 2016 – Aug 2017 · 9 mos · On-site

• Majorly engaged in generating leads, converting them to successful sales, and meeting sales targets.
• Expanded client base through strategic business development efforts and effective lead generation.
• Cultivated relationships with institutions, providing tailored counselling and support.
• Developed and executed compelling sales pitches, enhancing marketing and advertisement initiatives.
• Spearheaded business growth initiatives and provided advisory services to educational institutions.
• Crafted and delivered persuasive sales presentations and directed marketing and advertising efforts.
• Addressed and resolved the staff concerns and complaints.
• Actively involved in overseeing administrative functions, leading team operations, and managing staff.
• Controlled inventory levels and forged strong relationships with suppliers and vendors.

Sep 2015 – Oct 2016 · 1 yr 1 mo · Chandigarh, Chandigarh, India · On-site

• Assessed requirements and ensured the availability of parts throughout the construction projects.
• Looked after the overall contracted staff and subcontractors
• Provided technical support to customer, setting out the sites and quality control.

Jun 2014 – Aug 2014 · 2 mos

Jun 2013 – Jul 2013 · 1 mo