Apr 2023 – Present · 3 yrs 2 mos

• Leading HR operations, HRBP initiatives, and talent acquisition for 500+ employees across multi-location enterprise clients.
• 🔹 HR Operations & Compliance
• Managed end-to-end payroll ensuring 100% accuracy and statutory compliance (PF, ESIC, PT, TDS, Bonus, Gratuity, CLRA)
• Led statutory audits for clients like Accenture & RBL Bank with zero non-compliance observations
• Ensured compliance with Shops & Establishment Act, labour laws, and regulatory frameworks
• Managed attendance, leave, and HR records ensuring audit readiness
• 🔹 HR Business Partnering & Strategy
• Acted as HRBP to leadership, aligning HR strategy with business expansion and workforce planning
• Led manpower budgeting, cost optimization, and workforce productivity initiatives
• Enabled leadership decisions through HR analytics, MIS dashboards, and insights
• Strengthened employee relations, reducing disputes by 40%
• 🔹 Talent Acquisition Leadership
• Led a team of 14 recruiters managing bulk, lateral, and campus hiring
• Reduced time-to-fill by 20% and improved quality of hire by 25%
• Built strong pipelines using Naukri, Foundit, Apna & LinkedIn
• Aligned hiring strategy with business demand forecasting
• 🔹 Performance & HR Transformation
• Implemented KRA/KPI-based performance management system
• Led appraisal cycles, performance calibration, and development initiatives
• Drove HR automation and digitization, improving efficiency and scalability
• Developed HR dashboards for data-driven decision-making
• 🔹 Vendor & Insurance Management
• Managed vendors: Mynds Solutions, Ascent HR, HGS
• Handled insurance portfolio (GMC, GPA, PA, CGL, Workmen Compensation)
• Ensured timely claims, data accuracy, and improved employee experience

Feb 2021 – Mar 2023 · 2 yrs 1 mo

• 🔹 Key Responsibilities & Achievements:
• Improved employee retention by 15% through structured engagement, L&D and recognition programs
• Managed end-to-end payroll with 100% compliance across PF, ESIC, PT, TDS, Bonus & Gratuity for multi-location workforce
• Reduced grievances and disciplinary cases through proactive employee relations and conflict resolution frameworks
• Acted as HRBP to business leaders — aligned HR initiatives with organizational objectives and workforce demand
• Built and implemented HR policies, SOPs & governance frameworks improving compliance and consistency
• Led full appraisal cycles — goal setting, mid-year reviews, calibration & development planning
• Delivered manpower planning, budgeting & cost optimization strategies in partnership with leadership
• Managed vendor relationships across staffing, BGV, payroll and compliance partners
• Prepared HR MIS dashboards and analytics reports for leadership decision-making

Oct 2019 – Jan 2021 · 1 yr 3 mos

• 🔹 Key Responsibilities & Achievements:
• Managed end-to-end recruitment — sourcing, screening, coordination, offer rollout & onboarding — ensuring zero delays
• Maintained 100% candidate pipeline hygiene with timely follow-ups and accurate joining documentation
• Supported statutory compliance (PF, ESIC, PT) and maintained employee records with full audit readiness
• Handled employee queries on HR policies, payroll and attendance ensuring quick resolution
• Maintained HR data, MIS reports and documentation ready for internal and external audits
• Streamlined coordination between employees, HR team & vendors improving response time and employee experience

Jan 2019 – Sep 2019 · 8 mos

• Key Responsibilities & Achievements:
• Reduced time-to-fill by 20% through effective multi-channel sourcing strategies
• Improved quality of hire by 25% using structured competency-based screening and assessment frameworks
• Managed bulk and lateral hiring across multiple roles and locations with smooth onboarding
• Built strong talent pipelines on Naukri, Foundit, Apna & LinkedIn aligned to business demand forecasting
• Managed offer rollouts, salary negotiations and joining formalities ensuring positive candidate experience
• Maintained recruitment trackers, MIS reports and hiring dashboards for stakeholder visibility