Adiba Khan

Operations Associate

India1 yr experience

Key Highlights

Proven track record in customer support and satisfaction.
Experienced in recruiting across IT and non-IT sectors.
Strong interpersonal skills with a focus on relationship building.

Stackforce AI infers this person is a Customer Support and Recruitment Specialist with experience in B2C and HR sectors.

Contact

Skills

Core Skills

Customer SupportRecruitingEvent Management

Other Skills

Fraud PreventionEnglishTalent ManagementInternet RecruitingOperations ManagementRetail SalesProactive MonitoringInterpersonal SkillsApplicant Tracking SystemsTechnical RecruitingInterviewingCustomer Relationship Management (CRM)Customer OnboardingProduct SupportPassionate about Work

About

I leverage my Masters degree in Human Resource and my skills in time management and a customer support executive with 6+ months at Amazon, handling high-volume inquiries across orders, returns & payments. I’m known for quick resolution, empathetic tone, and turning CX challenges into positive experiences. Always focused on keeping customers happy and processes smooth 😊 For work related queries please drop email at 13adibakhan@gmail.com

Experience

1 yr

Total Experience

6 mos

Average Tenure

Current Experience

Amazon

Associate

Aug 2024 – Feb 2025 · 6 mos · India

Fraud PreventionEnglishCustomer Support

V group inc.

Associate Recruiter

Sep 2023 – Mar 2024 · 6 mos · Cranbury, New Jersey, United States · On-site

As a Associate Recruiter, I am responsible for finding potential employees for the company I am employed by, which involves several key responsibilities
Hands-on recruitment for a variety of IT/Non IT, FTE and Contractual positions
Providing our Clients and Candidates with a “best in class” recruitment experience
Responsible to recruit software professionals for W2, 1099 and Corp-Corp contract.
Involved in formatting the resume in the prescribed format of client.
Searched profiles in various sources like, bunch email, portals like Dice, Monster and LinkedIn etc.
Maintained strong relationships with resources and Employers.

Talent ManagementInternet RecruitingRecruiting

The times of india

Management Trainee

Apr 2023 – Jul 2023 · 3 mos · India · On-site

The Times of India, also known by its abbreviation TOI, is an Indian English-language daily newspaper and digital news media owned and managed by The Times Group.
Worked as the Management trainee
My role was all about promoting their product,
Participating in their promotional Activities.
Events Organizing.
Building relationship with the Customer
Increasing consent and Bulk bookings.
Assisting the manager.
Digital Marketing.

Operations ManagementRetail SalesEvent Management

Reliance jio -saurashtra (region)

Customer Support Associate

May 2021 – Jul 2021 · 2 mos · India · Remote

Reliance Jio Infocomm Limited, doing business as Jio, is an Indian telecommunications company and a subsidiary of Jio Platforms, headquartered in Navi Mumbai, Maharashtra. It operates a national LTE network with coverage across all 22 telecom circles.
Started my career with the internship opportunity at the Reliance Jio as a Customer Support Associate.

Proactive MonitoringCustomer Support