Kerry Lafferty

Account Manager

Glasgow, Scotland, United Kingdom23 yrs 6 mos experience

Key Highlights

  • Proven track record in driving revenue growth.
  • Expertise in managing client relationships and sales teams.
  • Strong skills in negotiation and stakeholder management.
Stackforce AI infers this person is a SaaS sales expert with extensive experience in account management and business development.

Contact

Skills

Core Skills

It SalesNew Business DevelopmentLeadershipProject ManagementBusiness Strategy

Other Skills

C-LevelCRM SoftwareAnalytical SkillsCommunicationCustomer Service ManagementNew Business OpportunitiesCustomer SatisfactionExceeding TargetsStakeholder ManagementLead QualificationProblem SolvingBusiness Relationship ManagementNegotiationPeople DevelopmentMicrosoft Office

Experience

23 yrs 6 mos
Total Experience
5 yrs 6 mos
Average Tenure
1 yr 6 mos
Current Experience

Progress

Account Manager

Nov 2024Present · 1 yr 6 mos · Remote

Accord business solutions

Account Manager

May 2024Oct 2024 · 5 mos · Scotland, United Kingdom · Remote

Cloudflare

Account Executive

Nov 2022Feb 2024 · 1 yr 3 mos · London, England, United Kingdom · Remote

  • As a New Business Account Executive at Cloudflare, I was responsible for driving revenue growth by acquiring new clients and expanding relationships with existing ones. My role involved identifying and targeting potential customers to generate net new business, as well as cross-selling and upselling Cloudflare's suite of products and services. I collaborated closely with clients to understand their needs, tailored solutions to meet those requirements, and consistently achieved or exceeded sales targets. Additionally, I played a key role in negotiating contracts, managing the sales pipeline, and ensuring customer satisfaction to foster long-term partnerships.
C-LevelCRM SoftwareAnalytical SkillsIT SalesNew Business DevelopmentCommunication+9

Dell technologies

5 roles

Inside Sales Manager

Promoted

May 2018Nov 2022 · 4 yrs 6 mos

  • Responsible for managing a team of 10 Inside Sales Representatives, driving revenue growth through strategic coaching, performance management, and process optimization. Focused on enabling each ISR to exceed targets through structured 1:1 coaching, pipeline development, and regular performance reviews. Skilled in implementing data-driven strategies to improve conversion rates, shorten sales cycles, and maximize customer engagement. Passionate about creating a collaborative, accountable sales culture that aligns with business goals and delivers consistent, measurable results.
C-LevelLeadershipCRM SoftwareAnalytical SkillsPeople DevelopmentIT Sales+16

Account Manager / BDM

Promoted

May 2010May 2018 · 8 yrs

  • As a Business Development Manager/Account Manager at Dell, I was responsible for driving new business growth through proactive outreach and relationship building. My role involved cold calling and identifying potential clients to generate net new business opportunities. I focused on understanding the needs of these prospects and positioning Dell's technology solutions to meet those requirements. In addition to acquiring new clients, I managed and nurtured relationships with existing accounts, aiming to expand their engagement with Dell through cross-selling and upselling.
CRM SoftwareInformation TechnologyIT SalesNew Business DevelopmentCommunicationBusiness-to-Business (B2B)+14

Customer Success Manager

Nov 2009Dec 2010 · 1 yr 1 mo

Business StrategyProject ManagementCRM SoftwareIT SalesCommunicationCustomer Service Management+10

Software and Peripherals Sales Representative

Promoted

Aug 2007Nov 2009 · 2 yrs 3 mos

CRM SoftwareIT SalesNew Business DevelopmentCommunicationCustomer Service ManagementNew Business Opportunities+7

Order Management Specialist

Jan 2006Aug 2007 · 1 yr 7 mos

CRM SoftwareIT SalesCommunicationCustomer Service ManagementCustomer SatisfactionExceeding Targets+4

Royal air force

Personnel Administrator

Jul 2002Jan 2006 · 3 yrs 6 mos

CRM SoftwareIT SalesCommunicationCustomer Service ManagementCustomer SatisfactionExceeding Targets+4

Education

Carluke High School

Jan 1995Jan 2001

Stackforce found 100+ more professionals with It Sales & New Business Development

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