Manpreet Kaur

Operations Associate

New Delhi, Delhi, India3 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Strong customer service skills with proven retention strategies.
Excellent communicator and problem solver.
Versatile experience in technical support and customer relations.

Stackforce AI infers this person is a Customer Service Associate with expertise in technical support and customer retention.

Contact

Skills

Core Skills

Customer ServiceCustomer SupportCustomer Retention

Other Skills

Customer Service RepresentativesLaptopsTicketing SystemsTechnical DocumentationPeripheralsDesktop ComputersTroubleshootingCustomer-Focused ServiceComputer Hardware TroubleshootingSalesSmart WorkingNovelsFollowing UpCustomer Relationship Management (CRM)Soft Skills

About

Hard Working, Versatile, Excellent Communicator and avid problem solver.

Experience

3 yrs 9 mos

Total Experience

2 yrs 7 mos

Average Tenure

3 yrs 9 mos

Current Experience

Paytm

Customer Service Associate

Sep 2022 – Present · 3 yrs 9 mos

Customer Service RepresentativesCustomer SupportCustomer Service

Cogent infotech

Customer Service Associate

Sep 2022 – Feb 2024 · 1 yr 5 mos · New Delhi, Delhi, India

LaptopsCustomer RetentionCustomer Service

Education

Delhi University

Bachelor of Arts - BA — Hindi Language and Literature

Jan 2017 – Jan 2021

Sri Guru Tegh Bahadur Khalsa College

Bachelor's degree

May 2017 – Aug 2020

Sri Guru Tegh Bahadur Khalsa College

Bachelor of Arts - BA — Hindi Language and Literature

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