Oct 2023 – Jan 2025 · 1 yr 3 mos · Bengaluru · On-site

• Led strategic planning, business operations, and revenue initiatives across cities.
• Spearheaded revenue / collections strategy across offline UPSC centres, driving YoY top-line (CY23 - CY24) growth of 31% by realigning centre-level pricing, intake calendar, and sales conversion benchmarks.
• Defined and executed a city-wise product-market fit playbook, improving direct margins by 540 bps by optimising faculty deployment, classroom utilisation, and CAC.
• Partnered with cross-functional teams (Sales, Finance, Ops, Product) to revamp the GTM funnel, reducing CAC by 22% and doubling high-intent leads through targeted scholarship campaigns and influencer-driven activations.
• Drove annual business planning and forecasting with the CEO, linking on-ground ops to board-level objectives; contributed to a 40% increase in contribution margin through course rationalisation and pricing experiments.
• Launched a tiered product portfolio (Trial courses, Mains+, Test Series+Mentorship), increasing attach rates and upsell revenue by 26% across key centres.
• Designed and implemented a new sales incentive framework, improving counsellor productivity by 18% MoM and reducing TAT for lead closure.
• Led financial diligence for new centre openings, creating a standardised P&L template and breakeven analysis, resulting in 20% faster GTM rollout for new cities.
• Orchestrated monthly reviews and centre dashboards with city heads and finance, improving data-driven decision-making and accountability across business units.

May 2023 – Oct 2023 · 5 mos · Bengaluru, Karnataka, India · On-site

• Led industry collaborations to scale revenue via the Pay After Placement model
• Drove the strategic growth of Newton School’s corporate partnerships, expanding our hiring network by 36% and boosting revenue by 43% in just two quarters, directly powering our Pay After Placement model.
• Built trusted relationships with C-suite leaders across tech, BFSI, and high-growth startups, leading to a 20% rise in repeat partnerships and stronger placement pipelines.
• Worked closely with hiring managers to understand evolving talent needs, which helped us align student outcomes better, resulting in a 32% improvement in placement speed and job-role match.
• Championed a data-backed approach to partner engagement, which helped us optimise partnership spends, increase ROI by 28%, and improve cost-efficiency by 18%.
• Rolled out hiring pilots with scale-ups and unicorns, unlocking new high-volume revenue streams and creating more job opportunities for students in a shorter time frame.
• Led cross-functional coordination between tech, placement, and training teams to ensure students were interview-ready, cutting offer-to-joining time by 15% and improving success rates.
• Focused on building long-term value instead of transactional hiring—revamping our account strategy to improve partner retention by 26%, while also unlocking upsell and referral opportunities.

Mar 2022 – May 2023 · 1 yr 2 mos

• Led a team to achieve 100% adherence to business roadmaps, identified automation opportunities for a 60% efficiency increase, and managed a team for a 200% revenue boost.
• Developed quarterly business roadmaps with well-defined monthly trajectories.
• Identified top 3 automation opportunities through Pareto analysis.
• Led a team of 6 Project managers and 60 associates.

Mar 2020 – Mar 2022 · 2 yrs

• Managed a team of 15 associates to drive 25% top-line growth in 6 quarters
• Implemented personalised campaigns for a 7% increase in revenue contribution
• Oversaw relationship management for 5,000+ accounts, achieving a 10% growth

Apr 2019 – Jun 2019 · 2 mos · Kolkata, West Bengal, India

• Analyzed retail and vendor distribution network data in central Kolkata to optimize supply chain and incentive plans.
• Identified pain points and factors behind decreasing market share to improve relationship with existing retailers.
• Increased overall sales by 1600 lts/month via on-boarding new 3rd party vendors.

Dec 2016 – May 2018 · 1 yr 5 mos · Bengaluru, Karnataka, India · On-site

Jun 2016 – Jul 2016 · 1 mo · Bokaro Area, India

• • Underwent vocational training and learned about the use of automation and general working of the thermal power station. Gained hands-on experience in the various functions and departments of the automated thermal power plant systems. Visited the various departments in person to closely understand the working of the power plant

Jun 2015 – Jul 2015 · 1 mo · Bokaro Area, India