Jul 2022 – Apr 2024 · 1 yr 9 mos · Bangalore Urban, Karnataka, India

• Led strategic engagements across Retail and E-commerce, covering opportunity assessment, revenue acceleration, cost optimization and org structure.
• Multiple engagements for an IPO bound Indian ecommerce player:
• Business Strategy - Strategized new initiatives to strengthen the market position and drive GMV uplift
• Cost Transformation - Evaluated initiatives to reduce Cost per Shipment across FM, MM, LM & Returns mgmt.
• Operating Model - Redesigned org structures of corporate functions (finance, HR etc.) & enhance operating leverage
• Other engagements:
• Revenue Acceleration - Designed & implemented KAM playbook for revenue growth for an Indian tiles mfg.
• Org Diagnostics – Identified employee productivity unlocks via eNPS & Bain proprietary Founder's Mentality survey for an Indian stainless-steel company (3k+ employees)
• Market research – Performed a sector scan to identify key market trends in India for a global alcobev mfg.
• Client development – Drafted the proposal for building M&A capability for an Indian oil & gas company

Nov 2019 – May 2021 · 1 yr 6 mos · Bangalore

• Strategized and program managed initiatives across the Customer Experience Pod alongwith heading the Business Intelligence, Planning and Commercials team. Key initiatives/projects included:
• Data restructuring and story telling
• Net Promoter Score
• Annual Operating Plan
• Managing outages
• Automated ticket handling
• Operational productivity
• Team sizing and hiring

Sep 2018 – Nov 2019 · 1 yr 2 mos · Bangalore

• Business Finance partner for the following teams
• Online Merchants
• Switch
• Gold
• Customer Support

Sep 2017 – Aug 2018 · 11 mos · Bangalore

• Founding team member responsible for establishing frameworks for capturing, analysing and planning spends across Business and Opex PODs
• Responsible for Board reporting, Competitive Intelligence strategising and Month End Closures with the accounting team

Jul 2015 – Oct 2016 · 1 yr 3 mos · Bangalore

• Founding team member responsible for demand/sales, traffic and event planning
• Established monthly and annual planning frameworks for demand and financial planning
• Led the planning exercise for Big Billion Day Sale '16 and devised strategy towards maximising GMV and reducing supply chain costs on excess capacity
• Modelled traffic estimates across marketing channels to migrate users from website and drive app adoption

Jan 2015 – Jun 2015 · 5 mos · Bangalore

• Managed brand partnerships and inventory during the relaunch phase of Large Appliances
• Enhanced SKU selection across Whirlpool, IFB, Samsung, LG, Panasonic, Haier and the likes

Jun 2014 – Dec 2014 · 6 mos · Bangalore

• PnL management across lifestyle categories, inventory provisioning, pricing/discounting for 'Deals of the Day' and monthly planning.
• Facilitated transition of key portfolios from inventory model to marketplace model and deal curation for the first edition of Big Billion Day Sale in 2014

Sep 2013 – May 2021 · 7 yrs 8 mos · Bangalore

• For portfolio, visit www.shutterdiaries.in