Apr 2025 – Mar 2026 · 11 mos · Bengaluru · On-site

• As an Onboarding Specialist, I lead the full-cycle onboarding process for contractors across the UK, Ireland, and global regions, ensuring compliance, efficiency, and a positive candidate experience. I work closely with internal stakeholders and external vendors to align onboarding practices with organizational and client standards.
• Oversee offer-to-onboarding lifecycle using platforms such as Bullhorn, Beeline, Workday, and ADP.
• Ensure timely and compliant onboarding by coordinating documentation, contracts, and ID verification, aligned with policies and regional protocols.
• Conduct background verification (BGV) through HireRight within defined SLAs and compliance thresholds.
• Collaborate with cross-functional stakeholders and manage onboarding workflows using tools like Bullhorn and ADP.
• Maintain clear candidate communication and support throughout the onboarding process, ensuring data accuracy and document completeness.
• Support onboarding specifically for United Kingdom and Ireland with full compliance tracking via Beeline.
• Engage with stakeholders across departments through regular communication and coordination via Zoom, Teams, Emails and Calls.

May 2024 – Apr 2025 · 11 mos · Bengaluru, Karnataka, India · On-site

• As a key member of the People Service Delivery (PSD) team at Accenture, I lead with a people-first approach to deliver high-quality HR services. With a deep expertise in Salesforce for HR case management, I handle end-to-end HR cases globally, spanning the entire employee lifecycle from onboarding to offboarding. My work includes resolving complex cases related to payroll, benefits, immigration, leave of absence, and more, ensuring seamless support for employees across all regions (APAC, EMEA, LATAM, and NORAM).
• In my role, I collaborate closely with cross-functional teams to streamline HR workflows, enhance operational efficiency, and ensure employees have the resources they need to thrive. Leveraging Salesforce Lightning, I address a wide range of HR inquiries and challenges, always aiming to create scalable, data-driven solutions that align with both employee needs and business goals.
• With broad exposure across all regions, I’m passionate about implementing technology-driven solutions to drive innovation in HR service delivery. My focus is on continuously improving processes to deliver faster resolutions, higher satisfaction, and better business outcomes.
• Core Expertise:
• 1. HR Case Management: Managing a wide spectrum of HR cases, including payroll, benefits, immigration, leave of absence, onboarding, offboarding, and compliance using Salesforce Lightning.
• 2. People Service Delivery (PSD): Leading HR service transformation initiatives to improve employee experiences and drive business results globally.
• 3. End-to-End Process Optimization: Designing and implementing efficient workflows for every stage of the employee lifecycle.
• 4. Cross-regional Exposure: Supporting HR cases across APAC, EMEA, LATAM, and NORAM, ensuring consistency and compliance in service delivery.
• 5. Cross-functional Collaboration: Partnering with HR Tech, People Operations, and XFN stakeholders to deliver holistic HR solutions.

Dec 2023 – May 2024 · 5 mos · Remote

• 1. Data-Driven Insights:
• Meticulously curate comprehensive reports, analyzing data to derive meaningful and actionable insights tailored to enhance the candidate experience.
• 2. Executive Engagement and Decision Support:
• Directly engage with leadership, presenting data-driven insights to inform high-level strategic decisions, ensuring a candidate-centric approach.
• 3. Stakeholder Collaboration and Alignment:
• Collaborate seamlessly with internal stakeholders, ensuring alignment with strategic organizational objectives, focusing on elevating candidate interactions.
• 4. Innovative Project Navigation:
• Navigate new projects strategically, transforming challenges into growth opportunities, all while keeping the candidate journey at the forefront.
• 5. Financial Acumen in Account Management:
• Apply financial acumen to adeptly manage RM/RD accounts, contributing to the financial success of the candidate experience journey and optimizing resources.
• 6. Insights Transformation for Competitive Edge:
• Transform data into compelling narratives, driving innovation within the recruitment landscape, and providing a deeper understanding of industry dynamics for a competitive edge in candidate experiences.
• 7. Training Excellence for Candidate-Centric Teams:
• Cultivate a candidate-centric mindset among talent acquisition professionals through comprehensive and impactful training programs, ensuring a positive candidate experience at every touchpoint.
• 8. Buddy Assistance for Seamless Onboarding:
• Blend empathy with efficiency to ensure a seamless onboarding process for candidates, providing support and empowerment from day one.
• 9. Proven Track Record in Candidate Engagement:
• Redefine standards in candidate engagement, creating a positive ripple effect across the organization, showcasing a track record of impactful contributions.
• 10. Continuous Improvement:
• Commit to surpassing expectations and fostering innovation.

Mar 2023 – Dec 2023 · 9 mos · Remote

• VDart Inc is a global digital solution, products, and talent management company providing cutting-edge technology solutions across Automotive, Manufacturing, Energy & Utilities, and Healthcare Industries.
• We solve complex problems through innovation and human ingenuity for a better world, putting purpose before profit.
• We have built a strong culture of Industry-focused technology innovation and solutions to enable digital transformation aligned to our customer’s strategic business needs and desired outcomes. Our people, culture, and solutions are what truly define us and are key enablers of our growth. Our driving principles keep us focused on our mission and forms the soul of our company which is reflected in every interaction we have.
• We power the next generation of mobility with our fleet management, digital key, and connected vehicle solutions. We bring extensive experience collaborating with leading automotive OEMs, Tier1 suppliers and fleet owners to develop advanced mobility solutions to support the growing need for mobility-on-demand.
• Led by a strong global team located across 10 countries including the USA, Canada, Mexico, Brazil, UK, Japan, Australia & India, we provide solution expertise for custom turn-key projects for design and implementation of future concepts and cutting-edge technologies, delivering an engaging customer experience, creating better business value. We partner with our clients from ideations, and strategy through prototyping, testing, product launch, and steady-state support.
• We have deep expertise in emerging and cutting-edge technologies such as blockchain, IOT, UI/UX, AR/VR, Cloud, Data Science, Machine Learning, AI, NLP, Analytics, Cybersecurity, Identify management, and Intelligent automation.
• Website:
• www.vdart.com
• www.dimiour.io
• www.vouch.io

Apr 2021 – Mar 2023 · 1 yr 11 mos · Bangalore · On-site

• Business Process Associate
• 1. I was into Learning Product Support team. We handle technical queries of
• Learning portal and resolve the issue and if needed we escalate it to Tier 2
• (Escalation team) to find the root cause of issue. 2. Experienced in
• ServiceNow and Amazon Web Service Connect tool.
• 3. Handling 40+ tickets in a day.
• 4. Handling calls across the world (US, EMEA and APAC).
• 5. Providing basic troubleshooting steps to access the Learning portal of
• Accenture.
• 6. Sending daily reports such as (Issue logs, customer satisfaction count,
• Attendance tracker for the team and other SMEs task)
• 7. I have been the SPOC for team Engagements activity.
• 8. Handling calls with Escalation team and client meets.
• 9. Being customer centric.
• 10. I have worked on MS excel, Teams, Outlook, Email writing, ServiceNow,
• AWS and share point too

Oct 2020 – Apr 2021 · 6 mos · Chennai, Tamil Nadu, India · On-site

• IT help desk
• 1. US process ( McAfee Antivirus)
• 2. Handling calls and taking care of subscription details.
• 3. Placing order for new subscription.
• 4.Retaining customer if they don't wish to continue anymore. 5.Handling
• customer with care so that they stay with the subscription.
• 6. Taking care of payment if they are not able to make payment. 7.Customer
• centric service.

Aug 2018 – Mar 2019 · 7 mos · Bengaluru, Karnataka, India · On-site