Vikrant Singh

Operations Associate

Ayodhya, Uttar Pradesh, India7 yrs 11 mos experience

Highly Stable

Key Highlights

Over 7 years of experience in e-commerce.
Successfully onboarded over 3,000 sellers at Amazon.
Led a team of 100+ associates at Meesho.

Stackforce AI infers this person is a seasoned e-commerce operations specialist with strong team leadership and seller onboarding expertise.

Contact

Skills

Core Skills

Team ManagementSales StrategySales/business DevelopmentE-commerce Management

Other Skills

Call auditingPerformance reportingProject growthOnboardingSales forecastingQuality controlE-commerce product catalog managementData analysisCall ReportingSales AuditCreativity and InnovationSupplier AuditsListing ServicesABAPESM

About

Skilled in operations, customer facing role, Seller onboarding and support, upselling with more than 7 years of experience in e-commerce sector. I have joined Amazon in 2016 for seller support team. Over the years, I have helped in supporting sellers with the queries and concerns in their seller account on Amazon.in platform. Later moved to onboarding team and helped to onboard more than 3k sellers to the platform achieving milestone like weekly and monthly awards, PEAK contests along with more than 85% seller success rate. My career with Amazon has been marked with great achievements and a lot of experience in different roles within the ASSR team. Later joined Meesho as a team lead for seller growth. I was handling a team of more than 100+ associates who are helping sellers to become successful sellers on Meesho platform by providing them support from ground 0 to 100.

Experience

7 yrs 11 mos

Total Experience

3 yrs 4 mos

Average Tenure

Current Experience

Amazon

3 roles

Customer Service Specialist

Jul 2023 – May 2025 · 1 yr 10 mos

Customer Support Specialist

Jul 2023 – Mar 2025 · 1 yr 8 mos

Sr. Associate

Oct 2016 – May 2022 · 5 yrs 7 mos · Bangalore

Team ManagementSales Strategy

Meesho

Team Lead

May 2022 – Nov 2022 · 6 mos · Bengaluru, Karnataka, India · Remote

Working with a Team of 100+ Associates which includes Call auditing, publish performance and calling report. Connect with partners to get the detailed performance and update on assigned project growth.
Daily team management, lead allocation and cooperation with key partners.

Call auditingPerformance reportingTeam managementProject growthTeam ManagementSales Strategy

Amazon development center india pvt. ltd

Associate Team Lead

Oct 2016 – May 2022 · 5 yrs 7 mos

Worked with a team of Assisted Self-Service Registration (ASSR) with the objective of Onboarding, Launching & recruiting quality sellers for the Marketplace platform of Amazon.in.
Upsell FBA to already existing MFN launched seller of ASSR pool.
Assisting with APOB registration to enable FC’s and get them onboard on Amazon.in platform.
Analyze data and observing sales trend in order to forecast the future sales.
Understand products and services offered by Amazon India and be able to articulate its functions and benefits to external audiences.
Own and manage portfolio integration of sellers and help them becomes self-reliant through platform training.
Be a subject matter expert in Sales/Business Development for various categories and their dynamics.
Responsible for implementation of quality controls, in line with agreed quality objectives.
Created and managed end-to-end e-commerce product catalogs for multiple sellers, ensuring accurate product listings, images, descriptions, pricing, and specifications.
Optimized product titles, descriptions, and attributes to improve search visibility, conversions, and platform compliance.
Coordinated with sellers, designers, and operations teams to onboard products efficiently and maintain catalog quality standards.
Performed regular audits to identify and fix catalog errors, duplicates, and inconsistencies, improving overall data accuracy.