Rahul Gaikwad

Sales Executive

Chennai, Tamil Nadu, India11 yrs 6 mos experience

Highly Stable

Key Highlights

Over 10 years of experience in tech sales.
Recognized with multiple sales performance awards.
Expert in consultative selling and stakeholder engagement.

Stackforce AI infers this person is a SaaS sales expert with strong skills in account management and customer advocacy.

Contact

Skills

Core Skills

Account Based SellingSales DevelopmentSales LeadershipClient RelationsBusiness DevelopmentCustomer ServiceMarket ResearchRecruitment

Other Skills

Agile & Waterfall MethodologiesAgile MethodologiesAgile TestingAutomated & Manual QA Workflow UnderstandingBusiness AnalysisBusiness CommunicationsBusiness Growth StrategyBusiness StrategyBusiness-to-Business (B2B)CC++Change ManagementCold CallingCommunicationConflict Resolution

About

I've never seen money as the goal of the story—it's just a by-product of solving real problems. Over 10 years in the tech world, I've learned that success comes from building meaningful relationships—whether with clients, teammates, or stakeholders—and nurturing growth for everyone involved. I make it my mission to tackle the customer challenges others shy away from. I'm happiest when a candid conversation and a cross-functional brainstorm lead to a solution that fits just right, because the real win is a solved problem and a stronger partnership. Inside my teams, I'm often the go-to for a gut check or a second set of eyes on a deal. I take that responsibility seriously, always aiming to give feedback that's equal parts encouraging and honest. Chances are I'll back it up with data too—humans can lie but numbers can't. I'm hands-on with new strategic initiatives, seeing them through from scribbles on the whiteboard to full execution on the ground. That approach has translated into shared wins, enduring client partnerships, and even a few President's Club, Chief Closer and Outstanding Salesperson honors along the way—but what matters most to me is the trust and growth we create together.

Experience

Browserstack

Account Executive (Hybrid - Commercial) (Sales and Field Operations)

Sep 2024 – Present · 1 yr 6 mos · Mumbai, Maharashtra, India · Remote

As a Commercial Account Executive at BrowserStack, I am responsible for driving revenue growth through a strategic blend of new business acquisition (hunting) and account-based expansion (farming) across mid-market and commercial segments. This role combines consultative selling, stakeholder engagement, and deep product knowledge to position BrowserStack’s testing infrastructure across QA, DevOps, and development teams.
Key Responsibilities:
Account-Based Expansion: Execute tailored strategies to grow footprint within existing accounts by identifying cross-team use cases and engaging multiple stakeholders.
New Business Development: Identify and prospect into greenfield accounts using a mix of outbound channels including LinkedIn, email, and cold calling.
Solution Selling: Lead discovery conversations and deliver ROI-driven product demonstrations aligned to business and technical objectives.
Pipeline Ownership: Manage full sales cycle from lead generation to negotiation and close, ensuring a healthy pipeline and accurate forecasting.
Cross-Functional Collaboration: Work closely with Solutions Engineering, Customer Success, and Product teams to ensure alignment and seamless handoff.
Customer Advocacy: Build strong relationships with decision-makers and product champions to drive renewals, upsells, and long-term customer satisfaction.
Strengths & Skills:
Strategic account planning and whitespace analysis
Strong balance of outbound sales execution and relationship management
Ability to communicate technical value to business and engineering stakeholders
Expertise in navigating long, consultative sales cycles
Experience working in hybrid (remote + in-person) environments
Understanding of modern testing frameworks and developer workflows

Account Based SellingStakeholder Mapping & ManagementCustomer Advocacy & RetentionSales Pipeline DevelopmentSales DevelopmentSales Strategy

Freshworks

2 roles

Senior Account Manager (West and Central Region) (North America)

Promoted

Mar 2023 – Sep 2024 · 1 yr 6 mos

Collaborate with Sales, Business Development, Solution Engineers, Billing, and Support departments to ensure maximum customer satisfaction and smooth knowledge transfer.
Proactively seek out new and improved sales strategies and assist the team in implementing them.
Assist new recruits during their ramp-up period in understanding and adhering to sales policies, and create effective sales cycles.
Delivery of solutions according to customer needs and objectives, and communicating clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

Sales LeadershipClient RelationsSales StrategyCustomer Relationship Management (CRM)

Account Manager - Freshdesk (GTM) - Inside Sales (Central America)

Apr 2021 – Mar 2023 · 1 yr 11 mos

Ideate and develop strategies for business growth.
Qualify and prospect inbound leads generated by the lead generation team.
Be responsible for individual targets.
Be responsible to convert trial prospects to paid customers.
Work collaboratively with other team members to achieve team targets.
Ensure the best practices are used with all teams to better the workflow.

Sales DevelopmentClient RelationsBusiness Growth Strategy

Markspace media

Business Development (Enterprise Accounts)

Aug 2019 – Mar 2021 · 1 yr 7 mos · Pune Area, India

Build contacts with potential clients to create new business opportunities
Keep prospective client database updated
Make cold calls for new and potential business leads.
Support in writing new business proposals
Maintain knowledge of all product and service offerings of the company/client.
Create a channel to constantly keep internal clients updated about Marketing Campaign Status.
Conduct triangulations on Microsoft Teams, Google Meet or Zoom with prospect and the clients.
Arrange meetings for senior management with prospective clients.
Follow company guidelines and procedures for acquisition of customers.
Carry out tasks as Process Trainer - Operations
Call Monitoring and Quality Check (QC) for new recruits or employees under On Job Training (OJT) ensuring timely feedback was given to Business Development Executives in maintaining proper business standards.

Business DevelopmentCold CallingProposal Writing

Credence resource management, llc

Sr. Customer Service Executive - Debt Collections

Feb 2018 – Aug 2019 · 1 yr 6 mos · Pune, Maharashtra, India

HIPAA & FDCPA Certified. Abide by FTC and CFPB Guidelines.
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Providing QC assistance for TL call monitoring quota. Address disputes in a timely manner and ensure smooth flow of Quality Check for "Other Ambulatory Dept".

Customer ServiceDebt CollectionNegotiation

Feedback business consulting services pvt ltd

Market Research Executive - North Devision (Construction)

Apr 2017 – Jan 2018 · 9 mos · Bengaluru, Karnataka, India

Consulting clients about project requirements and objectives
Designing research methods such as interviews and questionnaires
Carrying out qualitative or quantitative research
Put together the detailed findings - information report on project
Undertake critical interviews - users, OEMs, suppliers, channel, etc.
Cross check information collected
Work with team to deliver quality output
Record all data – offline
Basic analysis of the information collected
Report generation
Coordinating between the teams
Report writing

Market ResearchData AnalysisReport Generation

Sg analytics

Market Research Analyst

Apr 2016 – Apr 2017 · 1 yr · Pune Area, India

Performing primary and secondary research using different tools
Conducting telephonic (CATI) and web based (CAWI) interviews with CXO’s, Senior and Middle Level executives across different geographies
Performing Market Research for different clients in varied verticals such as Information Technology, Financial Services, Retail, Manufacturing, Telecommunication, Health-care, Energy and Utilities, Pharmacy, Automobiles etc.
Company Profiling: Researching the procured data to obtain contact details such as Designations, Multiple Contact names, Emails, Phone numbers, Industry sector, Employee size, Revenue etc.
Building Database through various search engines like Zoom info, LinkedIn, One Source, Google, inside view, Bloomberg, Hoovers etc.
Managing quota and logic checks including Vertical checks, Duplicate Check on the final data extract as per the client’s requirement
Making transcripts of the projects
Along with CATI and CAWI interviews, also do recruitment for certain projects and clients
Responsible for Project Training.
Preparing project related documents (MOM, Project Plan, Status Update,etc)
Helping the project manager with staffing of analyst on the projects
Planning and coordinating the field work, allocation of resources and team setup
Coordination with all functional departments.
Doing the QC (Quality Checks) of the data
Training on CATI AND CAWI Projects

Market ResearchData ManagementProject Coordination

Wake n see

Recruiter

Jun 2014 – Mar 2016 · 1 yr 9 mos · Pune Area, India

Handling the recruitment activities, short listing of candidates according to the parameters set by company.
Taking telephonic interview of the candidates to assess their abilities, Communication skills
Arranging final interviews of the short listed candidates with manager.
Maintaining various reports like interview status, joining details etc.
Download all CVs regarding position wise
Taking a brief HR round before the candidate is placed before the interview panel and taking details like personal details, reason to leave the current job, expectation from the new job, salary expectations, time required to join, education background etc.
Coordinating for the interviews and follow ups.
Sourcing candidates through various modes of Recruitment (Job Posting, Reference Pulling etc.)
Maintain the call sheet, candidate sheet, resume database (hard copies / Soft copies). Posting the requirements on job portal
Scheduling of Interviews and being part of the interviews
Sourcing Candidates using major Job Portals, Employee referrals & Walk-ins
Coordinating with candidates regarding their joining formalities.
Preparing Offer Letters & Appointment Letters.
All activities related to HR & Administration.
Maintaining data related Attendance & Time Sheet
Maintaining HR Records, Leave and Absenteeism Records
Conducting Exit Interviews & it's analysis