Apr 2024 – Present · 1 yr 11 mos

• Partnered with leadership to optimise sales operations and accelerate revenue growth.
• Analysed and refined customer segmentation to expand market penetration strategies.
• Supported enterprise deal structuring and improved pipeline efficiency.
• Facilitated cross-functional alignment between marketing, product, and sales teams.
• Set up tools and frameworks to streamline sales operations.
• Scaled sales teams and mentored them on strategic selling techniques for competitive markets.
• Defined the ideal customer profile (ICP) and crafted compelling value propositions.
• Developed scalable sales playbooks to drive traction.

Feb 2022 – Mar 2024 · 2 yrs 1 mo · Chennai, Tamil Nadu, India · Hybrid

• Doubled the overall revenue and customer base of Outplay.
• Developed and implemented sales strategies aligned with revenue and business objectives.
• Managed the entire sales org - A team of 20 Account Executives and SDRs.
• Responsibilities include:
• Coach, nurture & motivate team members,
• Sales forecasting & ensured company's revenue goals are met.
• Collaborated with the marketing team to align lead generation efforts with sales efforts.
• Setup sales systems and processes from scratch

Jan 2022 – Feb 2022 · 1 mo

Sep 2016 – Jan 2022 · 5 yrs 4 mos

• Managed a 5 member team.
• Created new opportunities through outbound effort as well as understood requirements of inbound leads to offer customised solutions.
• Negotiated and closed business deals for both inbound and outbound leads.
• Specialized in offering customized business solution to enhance helpdesk (internal and external) productivity and efficiency in organizations.
• Well versed in handling clients and understand intricate market nuances in both ANZ and Asia Pacific regions.
• Highest sales / business generation year on year for the ANZ and Asia Pacific regions for my pod.

Feb 2016 – Aug 2016 · 6 mos · Chennai, Tamil Nadu, India · On-site

• Sell Software services to doctors/practices/hospitals in the US market
• Organized/Gave demo of the software to doctors/practices/hospitals.
• Project coordinator & Business Development manager for the Chronic Care Management Project. •Planned activity and sequences for the project.
• Ascertain sales targets for the sales team.
• Planned the resources for the operations and sales teams.
• Monitor and report the progress of the project and sales team.
• Develop a budget and cost estimation for implementing the sales plans.
• Manage Risks and Issues of the clients.
• Streamline the billing cycle and ensure timely inflows of funds.
• Ensured the procedure documents are up to date and the project is managed effectively and efficiently.

Jun 2011 – Dec 2015 · 4 yrs 6 mos · Chennai Area, India

• Established Photocopy Inc.
• Conceptualized an innovative concept of advertising and brand building among youngsters and created a win-win
• situation for the corporates and youngsters.
• Successfully established a new medium of advertising and brand building among the youngsters and corporates in two major cities in India.
• Headed the Sales and Finance teams of Photocopy Inc.
• Successfully pitched a new ad concept and made presentations to corporates.
• Single handedly generated a sales revenue of Rs. 65 lakhs year on year for the start-up.
• First hand experience of the ad sales industry.

Jun 2008 – Apr 2011 · 2 yrs 10 mos · Bengaluru Area, India

• Successfully migrated processes from ‘Business’ to ‘Operations’ through overseas assignment.
• Sent on Short term assignment to the US office to sync processes between business and operations for the Geneva Reconciliation process.
• Headed multiple ‘Process Improvement Projects’.
• Successfully reduced the man hours required to perform the processes hence saving resources for the firm.
• Process expert and have firsthand experience in writing the procedure documents for processes as per ‘Bank holding Company Guidelines’.
• Awarded ‘Exceeds Expectations’ in all my performance reviews.
• Considered the ‘Go To’ person in each of the teams I have worked in.